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Norma B. Gluckstern
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Basic Attending Skills, 3rd Edition
by Allen E. Ivey, Norma B. Gluckstern
, Mary Bradford Ivey
ISBN 9780917276019 (978-0-917276-01-9)
Softcover, Microtraining Associates, Incorporated, 2006
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Basic Influencing Skills, 3rd Edition
by Allen E. Ivey, Norma B. Gluckstern
, Mary Bradford Ivey
ISBN 9780917276040 (978-0-917276-04-0)
Softcover, Microtraining Associates, Incorporated, 1998
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