Naomi Karten Naomi Karten

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Vom Umgang mit Erwartungen.
Managing Expectations
Changing How You Manage and Communicate Change
Communication Gaps and How to Close Them
Mind your business: Strategies for managing end-user computing
Surely you bluff: and other works on end-user computing
Presentation Skills For Technical Professionals (Soft Skills for It Professionals)
Mind Your Business: Managing the Impact of End-User Computing
Survival Guide to End-User Computing