Mona J Fitzsimmons (Mona J. Fitzsimmons)

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• 
  MP Service Management with student CD with Service Model CD
  

  by James A Fitzsimmons, Mona J Fitzsimmons

  ISBN 0072959584 (0-07-295958-4)
  Hardcover, McGraw-Hill/Irwin, 2003

  
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  • MP Service Management with student CD with Service Model CD: ISBN 0072959584 (0-07-295958-4)
    Hardcover, McGraw-Hill/Irwin, 2003
• 
  New Service Development: Creating Memorable Experiences
  

  by James A Fitzsimmons, Mona J Fitzsimmons

  ISBN 076191742X (0-7619-1742-X)
  Softcover, SAGE Publications, Inc, 1999

  
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  • New Service Development: Creating Memorable Experiences: ISBN 0761917411 (0-7619-1741-1)
    Hardcover, SAGE Publications, Inc, 1999
  • New Service Development: Creating Memorable Experiences: ISBN 076191742X (0-7619-1742-X)
    Softcover, SAGE Publications, Inc, 1999
• 
  Service Management
  

  by James A Fitzsimmons, Mona J Fitzsimmons

  ISBN 007121643X (0-07-121643-X)
  Softcover, McGraw-Hill Education (ISE Editions), 2003

  
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  • Service Management: ISBN 007121643X (0-07-121643-X)
    Softcover, McGraw-Hill Education (ISE Editions), 2003
• 
  Service Management for Competitive Advantage (Mcgraw Hill Series in Management)
  

  by James A Fitzsimmons, Mona J Fitzsimmons

  ISBN 0070212171 (0-07-021217-1)
  Hardcover, Mcgraw-Hill College, 1994

  
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  • Service Management for Competitive Advantage (Mcgraw Hill Series in Management): ISBN 0070212171 (0-07-021217-1)
    Hardcover, Mcgraw-Hill College, 1994
• 
  Service Management: Operations, Strategy, and Information Technology
  

  by James A Fitzsimmons, Mona J Fitzsimmons

  ISBN 007337783X (0-07-337783-X)
  Hardcover, Irwin/McGraw-Hill, 2007

  
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  › Find signed collectible books: 'Service Management: Operations, Strategy, Information Technology with CDROM'
  

  More editions of Service Management: Operations, Strategy, and Information Technology:

  • Service Management: Operations, Strategy, and Information Technology: ISBN 0071214577 (0-07-121457-7)
    Hardcover, Irwin Professional Pub, 2004
  • Service Management: Operations, Strategy, and Information Technology: ISBN 0072823739 (0-07-282373-9)
    Hardcover, Irwin Professional Pub, 2004
  • Service Management: Operations, Strategy, and Information Technology: ISBN 0070217602 (0-07-021760-2)
    Hardcover, Mcgraw-Hill College, 1997
  • Service Management: Operations, Strategy, Information Technology with CDROM: ISBN 007337783X (0-07-337783-X)
    Hardcover, Irwin/McGraw-Hill, 2007
• 
  Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package
  

  by James A Fitzsimmons, Mona J Fitzsimmons

  ISBN 0072424192 (0-07-242419-2)
  Hardcover, McGraw-Hill/Irwin, 2000

  
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  • Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package: ISBN 0072424192 (0-07-242419-2)
    Hardcover, McGraw-Hill/Irwin, 2000
• 
  Service Management w/ Student CD-Rom
  

  by James A Fitzsimmons, Mona J Fitzsimmons

  ISBN 0072868201 (0-07-286820-1)
  Hardcover, Irwin/McGraw-Hill, 2003

  
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  More editions of Service Management w/ Student CD-Rom:

  • Service Management w/ Student CD-Rom: ISBN 0072868201 (0-07-286820-1)
    Hardcover, Irwin/McGraw-Hill, 2003