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Jacques Horovitz (Horovitz, Jacques)
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English
Beyond Traditional Marketing: Innovations in Marketing Practiceby Kamran Kashani, Jean-Pierre Jeannet, Jacques Horovitz , Sean Meehan, Adrian Ryans, Dominique Turpin, John WalshISBN 0470011467 (0-470-01146-7)
Softcover, Wiley, 2005
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A Dream With a Deadline: Turning Strategy Into Actionby Jacques Horovitz , Anne-Valerie Ohlsson-CorbozISBN 0273708686 (0-273-70868-6)
Hardcover, Trans-Atlantic Publications, Inc., 2007
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How to Win Customers: Using Customer Service for a Competitive Edgeby Jacques HorovitzISBN 0273032887 (0-273-03288-7)
Softcover, Financial Times Management, 1991
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Seven Secrets of Service Strategyby Jacques HorovitzISBN 0273635778 (0-273-63577-8)
Hardcover, Financial Times/Prentice Hall, 2000
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Top Management Control in Europeby Jacques HorovitzISBN 0312809085 (0-312-80908-5)
Hardcover, Palgrave Macmillan, 1980
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Total Customer Satisfaction: A Strategic Approach (Financial Times Series)by Jacques Horovitz and M JurgensISBN 0273034472 (0-273-03447-2)
Softcover, Pitman, 1992
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Total Customer Satisfaction (Financial Times)by Jacques Horovitz , HorowitzISBN 0786301082 (0-7863-0108-2)
Hardcover, Irwin Professional Publishing, 1994
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Winning Ways: Achieving Zero-Defect Serviceby Jacques HorovitzISBN 091529978X (0-915299-78-X)
Hardcover, Productivity Pr, 1990
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French
![L'Entreprise humaniste: Le management par les valeurs (2729877363) by [???]](https://pictures.abebooks.com/isbn/9782729877361-us-300.jpg "L'Entreprise humaniste: Le management par les valeurs (2729877363) by [???]")
L'Entreprise humaniste: Le management par les valeursby Jacques HorovitzISBN 2729877363 (2-7298-7736-3)
Softcover, ELLIPSES MARKETING
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German
Die sieben Geheimnisse erfolgreicher Service-Strategien.by Jacques HorovitzISBN 3827270197 (3-8272-7019-7)
Softcover, Financial Times Prent./D, 2000
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