Christopher H. Lovelock (Lovelock, Christopher H.)

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Competing through services: Strategy and implementation : cases and text (European casebook series in management)
Marketing Challenges
Marketing Challenges
ISBN 9780071125130 
Paperback, McGraw-Hill Publishing Co., 1993
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Marketing Challenges: Cases and Exercises
Marketing Public Transportation: Policies, Strategies, and Research Needs for the 1980's (American Marketing Association Proceedings Series)
Mercadotecnia de Servicios (Spanish Edition)
Principles of Service Marketing and Management: International Edition
Services Marketing
Services Marketing
ISBN 9780134558417 
Hardcover, Prentice Hall College Div, 1996
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Services marketing: An Asia-pacific perspective
Services Marketing: European Perspectives
Services Marketing: People, Technology, Strategy
Services Marketing: Text, Cases and Readings