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Ashley Hanna
(Hanna, Ashley)
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A dictionary of IT service management: terms, acronyms and abbreviations
by Ashley Hanna
ISBN 9781906745059 (978-1-906745-05-9)
Softcover, itSMF, 2011
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Find signed collectible books: 'A dictionary of IT service management terms, acronyms and abbreviations ITIL'
More editions of A dictionary of IT service management: terms, acronyms and abbreviations:
A dictionary of IT service management: terms, acronyms and abbreviations: ISBN 9780955124570 (978-0-9551245-7-0)
Softcover, itSMF, 2008
A dictionary of IT service management terms, acronyms and abbreviations ITIL: ISBN 9781906745059 (978-1-906745-05-9)
Softcover, itSMF, 2011
ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL
by Simon Adams, Alison Cartlidge, Ashley Hanna
, Stuart Rance, John A. Sowerby
ISBN 9780113311712 (978-0-11-331171-2)
Softcover, The Stationery Office/Tso, 2008
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Find signed collectible books: 'ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL'