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Alan Meekings
(Meekings, Alan)
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Profit or Pain from Your User Experience: Insights and Return-on-investment from the End-to-end User Experience of Internet Sites and Services in the UK
by Wendy Hewson, Chris Russell, Alan Meekings
, Michelle Fuller
ISBN 9781898150060 (978-1-898150-06-0)
Softcover, Hewson Consulting Group, 2003
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Towards a Citizen-centric Authority: Beyond CRM, E-Government and the Modernising Agenda in the UK Public Sector
by Wendy Hewson, Chris Russell, Alan Meekings
, Michelle Fuller
ISBN 9781898150077 (978-1-898150-07-7)
Softcover, Hewson Consulting Group, 2004
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