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books tagged “usability”
books tagged “usability”
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About Face 2.0: The Essentials of Interaction Designby Alan Cooper, Robert M. Reimann, Alan About Face CooperISBN 0764526413 (0-7645-2641-3)
Softcover, John Wiley & Sons Inc
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› Find signed collectible books: 'About Face 2.0: The Essentials of Interaction Design'Book summary:"The following description is for the second edition of About Face. The 3rd Edtion, About Face 3 (ISBN 0470084111), is now available."
First published seven years ago-just before the World Wide Web exploded into dominance in the software world-About Face rapidly became a bestseller. While the ideas and principles in the original book remain as relevant as ever, the examples in About Face 2.0 are updated to reflect the evolution of the Web.
Interaction Design professionals are constantly seeking to ensure that software and software-enabled products are developed with the end-user's goals in mind, that is, to make them more powerful and enjoyable for people who use them. About Face 2.0 ensures that these objectives are met with the utmost ease and efficiency.
Alan Cooper (Palo Alto, CA) has spent a decade making high-tech products easier to use and less expensive to build-a practice known as "Interaction Design." Cooper is now the leader in this growing field. Mr. Cooper is also the author of two bestselling books that are widely considered indispensable texts. About Face: The Essentials of User Interface Design, intro-duced the first comprehensive set of practical design principles. The Inmates Are Running the Asylum explains how talented people and companies continually create aggravating high-tech products that fail to meet customer expectations.Robert Reimann has spent the past 15 years pushing the boundaries of digital products as a designer, writer, lecturer, and consultant. He has led dozens of interaction design projects in domains including e-commerce, portals, desktop productivity, authoring environments, medical and scientific instrumentation, wireless, and handheld devices for startups and Fortune 500 clients alike. Joining Cooper in 1996, Reimann led the development and refinement of many goal-directed design methods described in About Face 2.0. He has lectured on these methods at major universities and to international industry audiences. He is a member of the advisory board of the UC Berkeley Institute of Design. [via]
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About Face: The Essentials of User Interface Designby Alan CooperISBN 1568843224 (1-56884-322-4)
Softcover, John Wiley & Sons Inc
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› Find signed collectible books: 'About Face: The Essentials of User Interface Design'Book summary:An excellent book for anyone who wants to understand why so much software is so poorly designed -- and an even better book for anyone who wants to DO something about the problem. Must reading (and doing!) for programmers of any level. [via]
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Ambient Findabilityby Peter MorvilleISBN 0596007655 (0-596-00765-5)
Softcover, Oreilly & Associates Inc
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› Find signed collectible books: 'Ambient Findability'Book summary:How do you find your way in an age of information overload? How can you filter streams of complex information to pull out only what you want? Why does it matter how information is structured when Google seems to magically bring up the right answer to your questions? What does it mean to be "findable" in this day and age? This eye-opening new book examines the convergence of information and connectivity. Written by Peter Morville, author of the groundbreaking Information Architecture for the World Wide Web, the book defines our current age as a state of unlimited findability. In other words, anyone can find anything at any time. Complete navigability.
Morville discusses the Internet, GIS, and other network technologies that are coming together to make unlimited findability possible. He explores how the melding of these innovations impacts society, since Web access is now a standard requirement for successful people and businesses. But before he does that, Morville looks back at the history of wayfinding and human evolution, suggesting that our fear of being lost has driven us to create maps, charts, and now, the mobile Internet.
The book's central thesis is that information literacy, information architecture, and usability are all critical components of this new world order. Hand in hand with that is the contention that only by planning and designing the best possible software, devices, and Internet, will we be able to maintain this connectivity in the future. Morville's book is highlighted with full color illustrations and rich examples that bring his prose to life.
Ambient Findability doesn't preach or pretend to know all the answers. Instead, it presents research, stories, and examples in support of its novel ideas. Are we truly at a critical point in our evolution where the quality of our digital networks will dictate how we behave as a species? Is findability indeed the primary key to a successful global marketplace in the 21st century and beyond. Peter Morville takes you on a thought-provoking tour of these memes and more -- ideas that will not only fascinate but will stir your creativity in practical ways that you can apply to your work immediately.
""A lively, enjoyable and informative tour of a topic that's only going to become more important.""
--David Weinberger, Author, "Small Pieces Loosely Joined" and "The Cluetrain Manifesto"
""I envy the young scholar who finds this inventive book, by whatever strange means are necessary. The future isn't just unwritten--it's unsearched.""
--Bruce Sterling, Writer, Futurist, and Co-Founder, The Electronic Frontier Foundation
""Search engine marketing is the hottest thing in Internet business, and deservedly so. Ambient Findability puts SEM into a broader context and provides deeper insights into human behavior. This book will help you grow your online business in a world where being found is not at all certain.""
--Jakob Nielsen, Ph.D., Author, "Designing Web Usability: The Practice of Simplicity"
""Information that's hard to find will remain information that's hardly found--from one of the fathers of the discipline of information architecture, and one of its most experienced practitioners, come penetrating observations on why findability is elusive and how the act of seeking changes us.""
--Steve Papa, Founder and Chairman, Endeca
""Whether it's a fact or a figure, a person or a place, Peter Morville knows how to make it findable. Morville explores the possibilities of a world where everything can always be found--and the challenges in getting there--in this wide-ranging, thought-provoking book.""
--Jesse James Garrett, Author, "The Elements of User Experience"
""It is easy to assume that current searching of the World Wide Web is the last word in finding and using information. Peter Morville shows us that search engines are just the beginning. Skillfully weaving together information science research with his own extensive experience, he develops for the reader a feeling for the near future when information is truly findable all around us. There are immense implications, and Morville's lively and humorous writing brings them home.""
--Marcia J. Bates, Ph.D., University of California Los Angeles
""I've always known that Peter Morville was smart. After reading Ambient Findability, I now know he's (as we say in Boston) wicked smart. This is a timely book that will have lasting effects on how we create our future."
--Jared Spool, Founding Principal, User Interface Engineering
""In Ambient Findability, Peter Morville has put his mind and keyboard on the pulse of the electronic noosphere. With tangible examples and lively writing, he lays out the challenges and wonders of finding our way in cyberspace, and explains the mutually dependent evolution of our changing world and selves. This is a must read for everyone and a practical guide for designers.""
--Gary Marchionini, Ph.D., University of North Carolina
""Find this book! Anyone interested in makinginformation easier to find, or understanding how finding and being found is changing, will find this thoroughly researched, engagingly written, literate, insightful and very, very cool book well worth their time. Myriad examples from rich and varied domains and a valuable idea on nearly every page. Fun to read, too!"
--Joseph Janes, Ph.D., Founder, Internet Public Library
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The Art of Interactive Design: A Euphonious and Illuminating Guide to Building Successful Softwareby Chris CrawfordISBN 1886411840 (1-886411-84-0)
Softcover, Oreilly & Associates Inc
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› Find signed collectible books: 'The Art of Interactive Design: A Euphonious and Illuminating Guide to Building Successful Software'Book summary:[via]An understanding of what makes things interactive is key to the successful creation of websites, computer games, and software. In The Art of Interactive Design, Chris Crawford explains what interactivity is, how it works, why it's important, and how to design good software and websites that are truly interactive. Crawford's colloquial, conversational style makes it easy to grasp the fundamentals and the theoretical underpinnings of interactivity, as he discusses specific social and artistic issues.
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Communicating Design: Developing Web Site Documentation for Design And Planningby Daniel E. BrownISBN 0321392353 (0-321-39235-3)
Softcover, New Riders Pub
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Contextual Design: Defining Customer-Centered Systemsby Hugh Beyer, Karen HoltzblattISBN 1558604111 (1-55860-411-1)
Softcover, Morgan Kaufmann Pub
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› Find signed collectible books: 'Contextual Design: Defining Customer-Centered Systems'Book summary:There's certainly no shortage of software design methods: most demand total allegiance, and many claim to be the only true way to delivering useful and maintainable software systems in a timely manner. Contextual Design describes another worthwhile software engineering method, one that places the user (or customer) at the forefront of the software design process from beginning to end. This method seems to be a particularly worthwhile addition to the literature.
Contextual Design begins with contextual inquiry, where software developers interview users and attempt to understand the way they work. Such "customer empathy" is central to the Contextual Design process and a total understanding of "work" within organizations is the mantra here. The book describes how, later in the process, software developers step back from the user data and do an "affinity," which is an overall analysis of hundreds (or even thousands) of individual facts. Contextual Design then explains the additional steps required to build systems using this method, including building models for flow, sequence, and artifacts, and establishing the cultural and the physical environments for a system. After getting an overview, developers consolidate these initial models, get more user input, and then design user interfaces.
This book, written in a clear, informal style without excessive jargon, reads very much like a book on business motivation. Various practitioners of Contextual Design offer short testimonials on the software design method. [via]
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Cost-Justifying Usabilityby Randolph G. Bias, Deborah J. MayhewISBN 0120958112 (0-12-095811-2)
Softcover, Morgan Kaufmann Pub
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› Find signed collectible books: 'Cost-Justifying Usability: An Update for an Internet Age'Book summary:You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time-guarantee a robust ROI!-ahead of time? How do you decide how much of an investment should be funded? And what is the best way to sell usability to others?
In this completely revised and new edition, Randolph G. Bias (University of Texas at Austin, with 25 years' experience as a usability practitioner and manager) and Deborah J. Mayhew (internationally recognized usability consultant and author of two other seminal books including The Usability Engineering Lifecycle) tackle these and many other problems. It has been updated to cover cost-justifying usability for Web sites and intranets, for the complex applications we have today, and for a host of products-offering techniques, examples, and cases that are unavailable elsewhere. No matter what type of product you build, whether or not you are a cost-benefit expert or a born salesperson, this book has the tools that will enable you to cost-justify the appropriate usability investment.
·Includes contributions by a host of experts involved in this work, including Aaron Marcus, Janice Rohn, Chauncey Wilson, Nigel Bevan, Dennis Wixon, Clare-Marie Karat, Susan Dray, Charles Mauro, and many others;
·Includes actionable ideas for every phase of the software development process;
·Includes case studies from inside a variety of companies;
·Includes ideas from "the other side of the table," software executives who hold the purse strings, who offer thoughts on which proposals for usability support they've funded, and which ones they've declined. [via] -
Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Pointsby 37 Signals, Jason FriedISBN 073571410X (0-7357-1410-X)
Softcover, New Riders Pub
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› Find signed collectible books: 'Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points'Book summary:Let's admit it: Things will go wrong online. No matter how carefully you design a site, no matter how much testing you do, customers still encounter problems. So how do you handle these inevitable breakdowns? With defensive design. In this book, the experts at 37signals (whose clients include Microsoft, Qwest, Monster.com, and Clear Channel) will show you how.
Defensive design is like defensive driving brought to the Web. The same way drivers must always be on the lookout for slick roads, reckless drivers, and other dangerous scenarios, site builders must constantly search for trouble spots that cause visitors confusion and frustration. Good site defense can make or break the customer experience.
In these pages, you'll see hundreds of real-world examples from companies like Amazon, Google, and Yahoo that show the right (and wrong) ways to get defensive. You'll learn 40 guidelines to prevent errors and rescue customers if a breakdown occurs. You'll also explore how to evaluate your own site's defensive design and improve it over the long term.
This book is a must read for designers, programmers, copywriters, and any other site decision-makers who want to increase usability and customer satisfaction.
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The Design of Everyday Thingsby Donald A. NormanISBN 0262640376 (0-262-64037-6)
Softcover, Mit Pr
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› Find signed collectible books: 'The Design of Everyday Things'Book summary:Anyone who designs anything to be used by humans--from physical objects to computer programs to conceptual tools--must read this book, and it is an equally tremendous read for anyone who has to use anything created by another human. It could forever change how you experience and interact with your physical surroundings, open your eyes to the perversity of bad design and the desirability of good design, and raise your expectations about how things should be designed. [via]
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The Design of Sites: Patterns For Creating Winning Web Sitesby Douglask Van Duyne, Jason I. Hong, James A. LandayISBN 0131345559 (0-13-134555-9)
Softcover, Prentice Hall Ptr
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› Find signed collectible books: 'The Design of Sites: Patterns For Creating Winning Web Sites'Book summary:<>Praise for the second edition of The Design of Sites
"In my worldwide IBM marketing role, I have the benefit of working with some of the finest international interactive agencies and internal Web teams. As I read The Design of Sites, [I see] the insight from years of professional advice has been put to paper. Nowhere have I seen such a practical, effective, and easy-to-use book to solve and avoid Internet design issues. I keep a copy of the book handy to remind me of the things I forgot and to gain fresh perspectives. It never fails to deliver."
-John Cilio, marketing manager, IBM System x & z Storage Synergy
"The Design of Sites artfully brings forward the original intent of Christopher Alexanders pattern language into the user experience design arena. It is a valuable and comprehensive reference."
-George Hackman, Jr., senior director of User Experience for User Interface Guidelines, Patterns and Standards, Oracle Corporation
"The Design of Sites is one of the best tools I have in my usability toolbox. [These] Web UI design patterns make it easy for me to show my clients how to get the most usability bang for their buck."
-Claudia Alden Case, usability consultant and interaction designer, Alden Case Enterprises, Inc.
"If only biology class had been like this. Lucid text, bulletproof content, and a comprehensive taxonomy thats just as much a source of inspiration as it is a production tool. This is a really, really good book. If you build Web sites, read it."
-Marc Campbell, author of Web Design Garage
Praise for the first edition of The Design of Sites
"Stop reinventing the wheel every time you design a Web site! The Design of Sites helps you rethink your Web sites in terms of genres and patterns. Once you have identified the patterns and applied the best practices for those patterns as outlined in this book, you will reduce your design effort by 50 percent . . . at least!"
-Pawan R. Vora, vice president, Information Architecture, Seurat Company
"The content [in The Design of Sites] could make a novice into a seasoned professional over a weekend. Many companies pay a fortune for the information contained in the books primary chapters."
-John Cilio, marketing manager, IBM System x & z Storage Synergy
"This book has many handy checklists for what you should and should not do in creating a conventional Web site. Just following the authors suggestions would put your site in the top few percent for readability and usability."
-Jef Raskin, creator of the Macintosh computer and author of The Humane Interface
"Now that The Design of Sites has made its appearance, we won't have to put up with those poorly designed Web pages. These authors have captured patterns from successful Web designers, including their own experience in consulting and teaching, and have made this information accessible to all of us. The book is readable yet full of worthwhile information--a valuable addition to any Web designers bookshelf."
-Linda Rising, independent consultant and author of The Patterns Handbook, The Pattern Almanac 2000, and Design Patterns in Communications Software
"[The Design of Sites] bridges the gap from theory to practice and makes it possible for people in the Web-design space to use user-centered design principles in their workwithout having to undertake extensive training."
-Maya Venkatraman, human interface engineer, Sun Microsystems
"The coverage [in The Design of Sites] is excellent--issues go beyond the traditional design the best page focus and do a good job of showing the context. I havent seen any other book with the kind of breadth this has."
-Terry Winograd, professor of computer science, Stanford University, and editor of Bringing Design to Software
"With this book as a reference, you can benefit from what companies like Yahoo! have learned and apply it to your site, even if you dont have a design and research team similarly sized and staffed."
From the foreword by Irene Au, director of User Experience, Google; former vice president of User Experience and Design, Yahoo!
The Design of Sites , Second Edition, is the definitive reference for the principles, patterns, methodologies, and best practices underlying exceptional Web design. If you are involved in the creation of dynamic Web sites, this book will give you all the necessary tools and techniques to create effortless end-user Web experiences, improve customer satisfaction, and achieve a balanced approach to Web design.
After a comprehensive tutorial covering the foundations of good Web site design, you will move on to discover the thirteen major Web design pattern groups. These patterns solve recurring design problems and help design teams avoid reinventing the wheel. Patterns range from creating a solid navigation framework and the all-important home page, to instilling trust and building credibility with your customers and improving site performance through better design.
The book features
- Coverage of AJAX, the Mobile Web, and online communities
- Seventeen new design patterns to add to the original ninety, including the new blog site type
- More than twenty significantly updated patterns
- 450 four-color screen shots and diagrams, including more than 150 new images
- Key site elements, including site maps, style sheets, dynamic elements, and customer profiles
- Clear, visual organization with color-coded sections for easy reference
- A balanced approach to Web design that takes both customer and business needs into account
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The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experienceby Douglask Van Duyne, Jason I. Hong, James A. LandayISBN 020172149X (0-201-72149-X)
Softcover, Addison-Wesley
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Designing the User Interface: Strategies for Effective Human-Computer Interactionby Ben Shneiderman, Catherine PlaisantISBN 0321197860 (0-321-19786-0)
Hardcover, Allyn & Bacon
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› Find signed collectible books: 'Designing the User Interface: Strategies for Effective Human-Computer Interaction'Book summary:In revising this well-known book, Ben Shneiderman again provides a complete, current, and authoritative introduction to user-interface design. Students will learn practical techniques and guidelines needed to develop good systems designs - systems with interfaces the typical user can understand, predict, and control. This third edition features new chapters on the World Wide Web, information visualization, and computer-supported cooperative work. It contains expanded and earlier coverage of development methodologies, evaluation techniques, and user-interface building tools. The author provides provocative discussion of speech input/output, natural-language interaction, anthropomorphic design, virtual environments, and intelligent (software) agents. An associated booksite on the World Wide Web provides students with additional resources: http://www.aw.com/DTUI [via]
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- Designing the User Interface: Strategies for Effective Human-Computer Interaction: ISBN 0201165058 (0-201-16505-8)
Hardcover, Addison-Wesley - Designing the User Interface: Strategies for Effective Human-Computer Interaction: ISBN 0201572869 (0-201-57286-9)
Hardcover, Addison-Wesley - Designing the User Interface: Strategies for Effective Human-Computer Interaction: ISBN 0201694972 (0-201-69497-2)
Hardcover, Addison-Wesley - Designing the User Interface: Strategies for Effective Human-Computer Interaction: ISBN 0321200586 (0-321-20058-6)
Hardcover, Addison-Wesley - Designing the User Interface: Strategies for Effective Human-Computer Interaction: ISBN 0321197860 (0-321-19786-0)
Hardcover, Allyn & Bacon
- Designing the User Interface: Strategies for Effective Human-Computer Interaction: ISBN 0201165058 (0-201-16505-8)
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Designing for Interaction: Creating Smart Applications And Clever Devicesby Dan SafferISBN 0321432061 (0-321-43206-1)
Softcover, Peachpit Pr
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› Find signed collectible books: 'Designing for Interaction: Creating Smart Applications And Clever Devices'Book summary:Explore the new design discipline that is behind such products as the iPod and innovative Web sites like Flickr. While other books on this subject are either aimed at more seasoned practitioners or else are too focused on a particular medium like software, this guide will take a more holistic approach to the discipline, looking at interaction design for the Web, software, and devices. It is the only interaction design book that is coming from a designers point of view rather than that of an engineer.
This much-needed guide is more than just a how-to manual. It covers interaction design fundamentals, approaches to designing, design research, and more, and spans all mediumsInternet, software, and devices. Even robots! Filled with tips, real-world projects, and interviews, youll get a solid grounding in everything you need to successfully tackle interaction design.
Designing for Interaction is an AIGA Design Press book, published under Peachpit's New Riders imprint in partnership with AIGA.
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Designing Interfacesby Jennifer TidwellISBN 0596008031 (0-596-00803-1)
Softcover, Oreilly & Associates Inc
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Designing Visual Interfaces: Communication Oriented Techniquesby Kevin Mullet, Darrell SanoISBN 0133033899 (0-13-303389-9)
Softcover, Prentice Hall
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Designing Web Usabilityby Jakob NielsenISBN 156205810X (1-56205-810-X)
Softcover, Peachpit Pr
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› Find signed collectible books: 'Designing Web Usability'Book summary:Creating Web sites is easy. Creating sites that truly meet the needs and expectations of the wide range of online users is quite another story. In Designing Web Usability: The Practice of Simplicity, renowned Web usability guru Jakob Nielsen shares his insightful thoughts on the subject. Packed with annotated examples of actual Web sites, this book sets out many of the design precepts all Web developers should follow.
This guide segments discussions of Web usability into page, content, site, and intranet design. This breakdown skillfully isolates for the reader many subtly different challenges that are often mixed together in other discussions. For example, Nielsen addresses the requirements of viewing pages on varying monitor sizes separately from writing concise text for "scanability." Along the way, the author pulls no punches with his opinions, using phrases like "frames: just say no" to immediately make his feelings known. Fortunately, his advise is some of the best you'll find.
One of the unique aspects of this title is the use of actual statistics to buttress the author's opinions on various techniques and technologies. He includes survey results on sizes of screens, types of queries submitted to search portals, response times by connection type and more. This book is intended as the first of two volumes--focusing on the "what." The author promises a follow-up title that will show the "hows" and, based on this installation, we can't wait. --Stephen W. Plain
Topics covered: Cross-platform design, response time considerations, writing for the Web, multimedia implementation, navigation strategies, search boxes, corporate intranet design, accessibility for disabled users, international considerations, and future predictions. [via]
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Designing With Web Standardsby Jeffrey ZeldmanISBN 0321385551 (0-321-38555-1)
Softcover, Peachpit Pr
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› Find signed collectible books: 'Designing With Web Standards'Book summary:You code. And code. And code. You build only to rebuild. You focus on making your site compatible with almost every browser or wireless device ever put out there. Then along comes a new device or a new browser, and you start all over again.
You can get off the merry-go-round.
It's time to stop living in the past and get away from the days of spaghetti code, insanely nested table layouts, tags, and other redundancies that double and triple the bandwidth of even the simplest sites. Instead, it's time for forward compatibility.
Isn't it high time you started designing with web standards?
Standards aren't about leaving users behind or adhering to inflexible rules. Standards are about building sophisticated, beautiful sites that will work as well tomorrow as they do today. You can't afford to design tomorrow's sites with yesterday's piecemeal methods.
Jeffrey teaches you to:- Slash design, development, and quality assurance costs (or do great work in spite of constrained budgets)
- Deliver superb design and sophisticated functionality without worrying about browser incompatibilities
- Set up your site to work as well five years from now as it does today
- Redesign in hours instead of days or weeks
- Welcome new visitors and make your content more visible to search engines
- Stay on the right side of accessibility laws and guidelines
- Support wireless and PDA users without the hassle and expense of multiple versions
- Improve user experience with faster load times and fewer compatibility headaches
- Separate presentation from structure and behavior, facilitating advanced publishing workflows
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Developing User Interfaces: Ensuring Usability Through Product & Processby Deborah Hix, H. Rex HartsonISBN 0471578134 (0-471-57813-4)
Softcover, John Wiley & Sons Inc
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Don't Make Me Think!: A Common Sense Approach to Web Usabilityby Steve KrugISBN 0321344758 (0-321-34475-8)
Softcover, Macmillan Computer Pub
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› Find signed collectible books: 'Don't Make Me Think: A Common Sense Approach To The Web Usability'Book summary:Usability design is one of the most important though often least attractive tasks for a Web developer. In Don't Make Me Think, author Steve Krug lightens up the subject with good humour and excellent to-the-point examples.
The title of the book is its chief personal design premise. All of the tips, techniques and examples presented within it revolve around users being able to surf merrily through a well-designed site with minimal cognitive strain. Readers will quickly come to agree with many of the book's assumptions. For example, "We don't read pages--we scan them" and, "We don't figure out how things work--we muddle through". Getting to grips with such hard facts sets the stage for Web design that then produces top-notch sites.
Using an attractive mix of full-colour screen shots, cute cartoons and diagrams, and informative sidebars, the book keeps your attention and drives home some crucial points. Much of the content is devoted to proper use of conventions and content layout, and the "before and after" examples are superb. Topics such as the wise use of rollovers and usability testing are covered using a consistently practical approach.
This is the type of book you can blow through in a couple evenings. But despite its conciseness, it will give you an expert's ability to judge Web design. You'll never form a first impression of a site in the same way again. --Stephen W Plain [via]
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E-Commerce User Experienceby Jakob Nielsen, Nielsen Norman GroupISBN 0970607202 (0-9706072-0-2)
Hardcover, Nielsen Norman Group
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The Elements of User Experience: User-Centered Design for the Webby Jesse James GarrettISBN 0735712026 (0-7357-1202-6)
Softcover, New Riders Pub
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› Find signed collectible books: 'The Elements of User Experience: User-Centered Design for the Web'Book summary:Smart organizations recognize that Web design is more than just creating clean code and sharp graphics. A site that really works fulfills your strategic objectives while meeting the needs of your users. Even the best content and the most sophisticated technology won't help you balance those goals without a cohesive, consistent user experience to support it.
But creating the user experience can seem overwhelmingly complex. With so many issues involved-usability, brand identity, information architecture, interaction design-it can seem as if the only way to build a successful site is to spend a fortune on specialists who understand all the details.
The Elements of User Experience cuts through the complexity of user-centered design for the Web with clear explanations and vivid illustrations that focus on ideas rather than tools or techniques. Jesse James Garrett gives readers the big picture of Web user experience development, from strategy and requirements to information architecture and visual design. This accessible introduction helps any Web development team, large or small, to create a successful user experience.
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The Elements of Friendly Software Designby Paul HeckelISBN 0782115381 (0-7821-1538-1)
Softcover, John Wiley & Sons Inc
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Emotional Design: Why We Love (Or Hate) Everyday Thingsby Donald NormanISBN 0465051367 (0-465-05136-7)
Softcover, Perseus Books Group
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› Find signed collectible books: 'Emotional Design: Why We Love (or Hate) Everyday Things'Book summary:Did you ever wonder why cheap wine tastes better in fancy glasses? Why sales of Macintosh computers soared when Apple introduced the colorful iMac? New research on emotion and cognition has shown that attractive things really do work better, a fact fans of Don Norman's classic The Design of Everyday Things cannot afford to ignore.In recent years, the design community has focused on making products easier to use. But as Norman amply demonstrates in this fascinating and important new book, design experts have vastly underestimated the role of emotion on our experience of everyday objects.Emotional Design analyzes the profound influence of this deceptively simple idea, from our willingness to spend thousands of dollars on Gucci bags and Rolex watches to the impact of emotion on the everyday objects of tomorrow. In the future, will inanimate objects respond to human emotions? Is it possible to create emotional robots?Norman addresses these provocative questions--drawing on a wealth of examples and the latest scientific insights--in this bold exploration of the objects in our everyday world.[via]More editions of Emotional Design: Why We Love (Or Hate) Everyday Things:
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Eric Meyer on Css: Mastering the Language of Web Designby Eric A. MeyerISBN 073571245X (0-7357-1245-X)
Softcover, New Riders Pub
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› Find signed collectible books: 'Eric Meyer on Css: Mastering the Language of Web Design'Book summary:There are several other books on the market that serve as in-depth technical guides or reference books for CSS. None, however, take a more hands-on approach and use practical examples to teach readers how to solve the problems they face in designing with CSS - until now. Eric Meyer provides a variety of carefully crafted projects that teach how to use CSS and why particular methods were chosen. The web site includes all of the files needed to complete the tutorials in the book. In addition, bonus information is be posted.
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The Essential Guide to User Interface Design: An Introduction to Gui Design Principles and Techniquesby Wilbert O. GalitzISBN 0471084646 (0-471-08464-6)
Softcover, John Wiley & Sons Inc
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› Find signed collectible books: 'The Essential Guide to User Interface Design: An Introduction to Gui Design Principles and Techniques'Book summary:- Well-designed graphical user interfaces (GUIs) for business systems can greatly increase user productivity, but designing them can be difficult and time consuming. This book walks developers through the basics of good interface design, using real-world examples from systems that are proven successes.
- Galitz is an internationally recognized consultant, author, and instructor with many years of experience with information systems and user interface design.
- Written especially for developers who may be designing user interfaces for the first time, but also extremely useful for any developer involved in GUI or Web site design.
- Revised to reflect the profound enhancements in interface design, specifically how Web page design has revolutionized interface design.
- New information covers a variety of platforms, both traditional and Web-based.
More editions of The Essential Guide to User Interface Design: An Introduction to Gui Design Principles and Techniques:
- The Essential Guide to User Interface Design: An Introduction to Gui Design Principles and Techniques: ISBN 0471157554 (0-471-15755-4)
Softcover, John Wiley & Sons Inc - The Essential Guide to User Interface Design: An Introduction to Gui Design Principles and Techniques: ISBN 0471084646 (0-471-08464-6)
Softcover, John Wiley & Sons Inc
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Gui Bloopers: Don'ts and Do's for Software Developers and Web Designersby Johnson. JeffISBN 1558605827 (1-55860-582-7)
Softcover, Morgan Kaufmann Pub
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› Find signed collectible books: 'Gui Bloopers: Don'ts and Do's for Software Developers and Web Designers'Book summary:In GUI Bloopers, consultant Jeff Johnson uses 550+ pages to illustrate common pitfalls in user interface design, the all-important iceberg tip that end users confuse with applications and that developers confuse with end users. Reporting on 82 incidents of bad design, Johnson manages to cover the essential point of his message: software designers should think of their user interfaces from the user's point of view. Not profound, but profoundly overlooked in most low-end to mid-range development efforts. His codification of GUI design in eight predictable principles will help GUI newbies realize that the customer must be pleased with the product. Of course, the customer doesn't always understand what he or she wants. Hence, GUI development is iterative. When the customer is not at hand, a surrogate will do, so usability testing is essential.
The bloopers include mistakes in window design, labeling consistency, visual/grammatical parallel construction, coherence of look and feel, and clarity. Most perceptively, Johnson observes that CPU speed in the development group hides many design mistakes. Moreover, context-scoping, already a subtle problem in software design, must be implemented in GUI design. Input error handling is the most psychologically sensitive of all GUI design characteristics. User error messages can easily be too vague or too specific, and diagnostic error messages should be user-manageable, if not actually user-interpretable.
Like the Hollywood outtakes that gave us the "blooper," the entertainment quotient here is measured in mistakes, not successes. Teaching by counter example rather than by example at an estimated ratio of three to one, Johnson panders to our invertebrate instinct to measure our own successes by someone else's failure. To his credit, he recognizes that user interfaces include pedestrian texts (like his) as well as graphical interfaces for computer applications. His self-referential style gives the book an egocentric slant, but he is both priest and practitioner: he submitted a draft to usability testers and reports the results in an appendix. One criticism was that there were too many negative examples. Hmmm.
Thanks to other tester comments, GUI Bloopers is a browsable book, allowing the few nuggets of wisdom to be located. For the most part, the book's value can be captured by reading the seven-page table of contents carefully. --Peter Leopold [via]
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Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Testsby Jeffrey RubinISBN 0471594032 (0-471-59403-2)
Softcover, John Wiley & Sons Inc
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Handheld Usabilityby Scott WeissISBN 0470844469 (0-470-84446-9)
Hardcover, John Wiley & Sons Inc
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Homepage Usability : 50 Websites Deconstructedby Jakob Nielsen, Marie TahirISBN 073571102X (0-7357-1102-X)
Softcover, New Riders Publishing
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› Find signed collectible books: 'Homepage Usability : 50 Websites Deconstructed'Book summary:Most authors leave a significant gap between the theory and practice--a gap that it is left up to the reader to fill. Homepage Usability: 50 Websites Deconstructed boldly steps into that gap with specific observations and suggestions backed with solid quantitative analysis. This book focuses only on homepage design as the most important point of presence for any Web site.
This definitive work is co-authored by Jakob Nielsen--the accepted industry expert in Web usability--and Marie Tahir, an expert in user profiling. Their collaboration has produced a guide of such rare practical benefit that Web designers will likely wear out their first copy scouring the pages to savour every last morsel of wisdom.
The book begins with a chapter of precise guidelines that serve as a checklist of the features and functionality to include on your homepage. The specifics found in categories such as "revealing content through examples" and "graphic design" will quickly hook you and whet your appetite for more. These guidelines are followed up with hard statistics and an examination of the ominous Jakob's Law: "users spend most of their time on other sites than your site." Here you'll find some interesting statistics about how various conventions like search, privacy policies, and logos are used.
All this leads up to the showcase element of the book--a systematic deconstruction of 50 of the most popular homepages on the Web. The authors painstakingly pick apart each in an uncompromising autopsy of usability. Each site is graphically analysed for its use of real estate and summarised with the frankness only found from true experts. Then each section of the homepage is bulleted and analysed for potential improvements.
It's a bold move to offer a critique of industry standard Web sites such as Yahoo, CNet and ebay but the authors have done such a fine job that the designers of those sites will surely make reading this book a high priority. For the rest of us, this work will serve as an invaluable gospel. --Stephen W Plain [via]
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Hot Text: Web Writing That Worksby Jonathan Price, Lisa PriceISBN 0735711518 (0-7357-1151-8)
Softcover, Macmillan Computer Pub
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The Humane Interface: New Directions for Designing Interactive Systemsby Jef RaskinISBN 0201379376 (0-201-37937-6)
Softcover, Addison-Wesley
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Information Architecture: Blueprints for the Webby Christina WodtkeISBN 0735712506 (0-7357-1250-6)
Softcover, New Riders Pub
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› Find signed collectible books: 'Information Architecture: Blueprints for the Web'Book summary:All web sites have an architecture, whether you design one or not-just as every building has an architecture, from the lowly shanty by the railroad track to Chicago¿s tallest skyscraper. Unfortunately, most web sites are shanties, not skyscrapers. Companies that hastily threw up a web site in the dot-com boom days were visited by building inspector Jakob Neilsen, who told them their site should be condemned. But now we are entering a time of rebuilding, and we¿ve got a chance to get it right.
Information Architecture: Blueprints for the Web introduces the core concepts of information architecture: organizing web site content so that it can be found, designing web site interaction so that it's pleasant to use, and creating an interface that is easy to understand. This book will help designers, project managers, programmers, and other information architecture practitioners avoid the costly mistakes of the past by teaching the skills of information architecture swiftly and clearly. Use this book and you will pass the usability inspection with flying colors!
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Information Architecture: Designing Information Environments for Purposeby Alan Gilchrist, Barry MahonISBN 155570493X (1-55570-493-X)
Hardcover, Neal Schuman Pub
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Information Architecture for the World Wide Webby Louis Rosenfeld, Peter MorvilleISBN 1600330150 (1-60033-015-0)
Hardcover, Oreilly & Associates Inc
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› Find signed collectible books: 'Information Architecture for the World Wide Web'Book summary:[via]Today's web sites have moved far beyond "brochureware." They are larger and more complex, have great strategic value to their sponsors, and their users are busier and less forgiving. Designers, information architects, and web site managers are required to juggle vast amounts of information, frequent changes, new technologies, and sometimes even multiple objectives, making some web sites look like a fast-growing but poorly planned city-roads everywhere, but impossible to navigate. Well-planned information architecture has never been as essential as it is now.
Information Architecture for the World Wide Web, 2nd Edition, shows you how to blend aesthetics and mechanics for distinctive, cohesive web sites that work. Most books on web development concentrate on either the graphics or the technical issues of a site. This book focuses on the framework that holds the two together.
This edition contains more than 75% new material. You'll find updated chapters on organization, labeling, navigation, and searching; and a new chapter on thesauri, controlled vocabularies and metadata will help you understand the interconnectedness of these systems. The authors have expanded the methodology chapters to include a more interdisciplinary collection of tools and techniques. They've also complemented the top-down strategies of the first edition with bottom-up approaches that enable distributed, emergent solutions.
A whole new section addresses the opportunities and challenges of practicing information architecture, while another section discusses how that work impacts and is influenced by the broader organizational context. New case studies provide models for creating enterprise intranet portals and online communities. Finally, you'll find pointers to a wealth of essential information architecture resources, many of which did not exist a few years ago.
By applying the principles outlined in this completely updated classic, you'll build web sites and intranets that are easier to navigate and appealing to your users, as well as scalable and simple to maintain. Information Architecture for the World Wide Web, 2nd Edition is a treasure trove of ideas and practical advice for anyone involved in building or maintaining a large, complex web site or intranet.
More editions of Information Architecture for the World Wide Web:
- Information Architecture for the World Wide Web: ISBN 0596000359 (0-596-00035-9)
Softcover, Oreilly & Associates Inc - Information Architecture for the World Wide Web: ISBN 0596527349 (0-596-52734-9)
Softcover, Oreilly & Associates Inc - Information Architecture for the World Wide Web: ISBN 1600330150 (1-60033-015-0)
Hardcover, Oreilly & Associates Inc
- Information Architecture for the World Wide Web: ISBN 0596000359 (0-596-00035-9)
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Information Architecture for the World Wide Web : Designing Large-Scale Web Sitesby Louis Rosenfeld, Peter Morville, Linda MuiISBN 1565922824 (1-56592-282-4)
Softcover, O'Reilly Media, Incorporated
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› Find signed collectible books: 'Information Architecture for the World Wide Web : Designing Large-Scale Web Sites'Book summary:In Chapter 6 of Information Architecture for the World Wide Web, the authors discuss the details of good search-engine design. In a bitingly humorous segment, they analyze a Web site's search-page results: "Let's say you're interested in knowing what the New Jersey sales tax is.... So you go to the State of New Jersey web site and search on sales tax. The 20 results are scored at either 84% or 82% relevant. Why does each document receive only one of two scores?... And what the heck makes a document 2% more relevant than another?"
With a swift and convincing stroke, the authors of Information Architecture for the World Wide Web tear down many entrenched ideas about Web design. Flashy animations are cool, they agree, as long as they don't aggravate the viewer. Nifty clickable icons are nice, but are their meanings universal? Is the search engine providing results that are useful and relevant? This book acts as a mirror and with careful questioning causes the reader to think through all the elements and decisions required for well-crafted Web design. --Jennifer Buckendorff [via]
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The Inmates Are Running the Asylumby Alan CooperISBN 0672316498 (0-672-31649-8)
Hardcover, Macmillan Computer Pub
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The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanityby Alan CooperISBN 0672326140 (0-672-32614-0)
Softcover, Macmillan Computer Pub
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› Find signed collectible books: 'The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity'Book summary:In this book about the darker side of technology's impact on our lives, Alan Cooper begins by explaining that unlike other devices throughout history, computers have a "meta function:" an unwanted, unforeseen option that users may accidentally invoke with what they thought was a normal keystroke. Cooper details many of these meta functions to explain his central thesis: programmers need to seriously reevaluate the many user-hostile concepts deeply embedded within the software development process.
Rather than provide users with a straightforward set of options, programmers often pile on the bells and whistles and ignore or deprioritize lingering bugs. For the average user, increased functionality is a great burden, adding to the recurrent chorus that plays, "computers are hard, mysterious, unwieldy things." (An average user, Cooper asserts, who doesn't think that way or who has memorized all the esoteric commands and now lords it over others, has simply been desensitized by too many years of badly designed software.)
Cooper's writing style is often overblown, with a pantheon of cutesy terminology (i.e., "dancing bearware") and insider back-patting. (When presenting software to Bill Gates, he reports that Gates replied: "How did you do that?" to which he writes, "I love stumping Bill!") More seriously, he is also unable to see beyond software development's importance--a sin he accuses programmers of throughout the book.
Even with that in mind, the central questions Cooper asks are too important to ignore: Are we making users happier? Are we improving the process by which they get work done? Are we making their work hours more effective? Cooper looks to programmers, business managers, and what he calls "interaction designers" to question current assumptions and mindsets. Plainly, he asserts that the goal of computer usage should be "not to make anyone feel stupid." Our distance from that goal reinforces the need to rethink entrenched priorities in software planning. --Jennifer Buckendorff [via]
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Institutionalization of Usability: A Step-By-Step Guideby Eric SchafferISBN 032117934X (0-321-17934-X)
Softcover, Addison-Wesley
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Interaction Design: Beyond Human-Computer Interactionby Helen Sharp, Yvonne Rogers, Jenny PreeceISBN 0470018666 (0-470-01866-6)
Softcover, John Wiley & Sons Inc
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› Find signed collectible books: 'Interaction Design: Beyond Human-Computer Interaction'Book summary:Accomplished authors, Preece, Rogers and Sharp, have written a key new textbook on this core subject area. Interaction Design deals with a broad scope of issues, topics and paradigms that has traditionally been the scope of Human-Computer Interaction (HCI) and Interaction Design (ID). The book covers psychological and social aspects of users, interaction styles, user requirements, design approaches, usability and evaluation, traditional and future interface paradigms and the role of theory in informing design. The topics will be grounded in the design process and the aim is to present relevant issues in an integrated and coherent way, rather than assembling a collection of chapters on individual HCI topics.
KEY FEATURES:
* This truly integrated approach to HCI provides students with background information from psychology, sociology, anthropology, information systems and computer science
* Provides principles and skills for designing any technology through the use of many interesting and state of the art examples
* The author supported, highly interactive Web Site provides resources that allow students to collaborate on experiments, participate in design competitions, collaborate on design, find resources and communicate with others
* The accompanying Web Site also features examples, step-by-step exercises and templates for questionnaires
CONTENTS:
Preface
1. What is interaction design?
Interview with Gitta Saloman
2. Understanding and conceptualizing interaction
Interview with Terry Winograd
3. Understanding users
4. Understanding and designing for collaboration and communication
Interview with Abigail Sellen
5. Understanding how interfaces affect users
6. The process of interaction design
Interview with Gillian Crampton Smith
7. Identifying needs and establishing requirements
Interview with Suzanne Robertson
8. Design, prototyping and construction
9. User-centered approaches to interaction design
Interview with Karen Holtzblatt
10. Introducing evaluation
11. A framework for evaluation
12. Observing users
Interview with Sara Bly
13. Asking users and experts
Interview with Jakob Nielsen
14. Testing and modeling users
Interview with Ben Shneiderman
15. Doing design and evaluation in the real world: communicators and advisory systems
Epilogue
Glossary [via]More editions of Interaction Design: Beyond Human-Computer Interaction:
Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex and Information Applicances Are the Solutionby Donald A. NormanISBN 0262640414 (0-262-64041-4)
Softcover, Mit Pr
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› Find signed collectible books: 'Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex and Information Applicances Are the Solution'Book summary:Currently, computer users must navigate a sea of guidebooks, frequently asked questions (FAQs), and wizards to perform a task such as searching the Web or creating a spreadsheet. While Donald Norman acknowledges that the personal computer allows for "flexibility and power," he also makes its limitations perfectly clear. "The personal computer is perhaps the most frustrating technology ever," he writes. "It should be quiet, invisible, unobtrusive." His vision is that of the "information appliance," digital tools created to answer our specific needs, yet interconnected to allow communication between devices.
His solution? "Design the tool to fit so well that the tool becomes a part of the task." He proposes using the PC as the infrastructure for devices hidden in walls, in car dashboards, and held in the palm of the hand. A word of caution: some of Norman's zealotry leads to a certain creepiness (global positioning body implants) and goofiness (electric-power-generating plants in shoes). His message, though, is reasonably situated in the concept that the tools should bend to fit us and our goals: we sit down to write, not to word process; to balance bank accounts, not to fill in cells on a spreadsheet. In evenly measuring out the future of humanity's technological needs--and the limitations of the PC's current incarnation--Norman presents a formidable argument for a renaissance of the information appliance. --Jennifer Buckendorff [via]
More editions of Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex and Information Applicances Are the Solution:
- The Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex, and Information Appliances Are the Solution: ISBN 0262140659 (0-262-14065-9)
Hardcover, Mit Pr - Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex and Information Applicances Are the Solution: ISBN 0262640414 (0-262-64041-4)
Softcover, Mit Pr
- The Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex, and Information Appliances Are the Solution: ISBN 0262140659 (0-262-14065-9)
Leonardo's Laptop: Human Needs and the New Computing Technologiesby Ben ShneidermanISBN 0262692996 (0-262-69299-6)
Softcover, Mit Pr
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› Find signed collectible books: 'Leonardo's Laptop: Human Needs and the New Computing Technologies'Book summary:2003 IEEE-USAB Award for Distinguished Literary Contributions Furthering Public Understanding of the Profession. and Selected as a Finalist in the category of Computer/Internet in the 2002 Independent Publisher Book Awards (IPPYs) presented by Independent Publisher Magazine
Ben Shneiderman's book dramatically raises computer users' expectations of what they should get from technology. He opens their eyes to new possibilities and invites them to think freshly about future technology. He challenges developers to build products that better support human needs and that are usable at any bandwidth. Shneiderman proposes Leonardo da Vinci as an inspirational muse for the "new computing." He wonders how Leonardo would use a laptop and what applications he would create.
Shneiderman shifts the focus from what computers can do to what users can do. A key transformation is to what he calls "universal usability," enabling participation by young and old, novice and expert, able and disabled. This transformation would empower those yearning for literacy or coping with their limitations. Shneiderman proposes new computing applications in education, medicine, business, and government. He envisions a World Wide Med that delivers secure patient histories in local languages at any emergency room and thriving million-person communities for e-commerce and e-government. Raising larger questions about human relationships and society, he explores the computer's potential to support creativity, consensus-seeking, and conflict resolution. Each chapter ends with a Skeptic's Corner that challenges assumptions about trust, privacy, and digital divides. [via]More editions of Leonardo's Laptop: Human Needs and the New Computing Technologies:
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Maximum Accessibility: Making Your Web Site Usable for Everyoneby John M. Slatin, Sharron RushISBN 0201774224 (0-201-77422-4)
Softcover, Addison-Wesley
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› Find signed collectible books: 'Maximum Accessibility: Making Your Web Site Usable for Everyone'Book summary:Fifty-five million Americans live with a disability. This number is likely to increase as the population ages. The Web can be an unprecedented means of providing knowledge and economic power to people with disabilities. Because it is critically important to our society that everyone has the means to be included as producers and consumers in the information marketplace, the federal government's Access Board has issued standards for Web Accessibility, commonly referred to as Section 508. There is still a great deal of ignorance, misunderstanding, and confusion among internet professionals as to how to achieve accessibility to those with disabilities. This book will clarify and provide solutions to these problems. [via]
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More Eric Meyer on Cssby Eric A. MeyerISBN 0735714258 (0-7357-1425-8)
Softcover, Macmillan Computer Pub
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› Find signed collectible books: 'More Eric Meyer on Css'Book summary:Web designers loved Eric Meyer on CSS, which proved that a book could be both technically competent (it explained Cascading Style Sheets clearly) and aesthetically astute (printed in color, the book showed off Meyer's work brilliantly). More Eric Meyer on CSS picks up where the original book ended, going into detail on a score of important Web-design tasks. As he did with his first book, Meyer has had this one laid out in a broad-page format, with many illustrations, and printed in full color. The net effect is that readers see the design effects of the CSS tweaks under discussion, and there's no need to imagine (or load code) to see how colors and shadings look when rendered in a browser. Appealingly, this book is oriented around typical design projects (such as annual financial reports, weblogs, and personal homepages) and widely used design features (including menus and index tabs). This structure ensures the utility of Meyer's book--you can just turn to the chapter that deals with whatever you're trying to build, and see what the author did in a similar situation. Each section involves far more prose than code; Meyer is very careful to spend more time explaining what he's doing than he spends actually doing it, and the reader is never overwhelmed by giant CSS listings. Numerous screen shots intersperse the code and commentary, allowing you to see the intermediate results of style sheets in progress and adapt Meyer's beginnings in order to achieve different ends.--David Wall [via]
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Observing the User Experience: A Practioner's Guide for User Researchby Mike KuniavskyISBN 1558609237 (1-55860-923-7)
Softcover, Morgan Kaufmann Pub
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› Find signed collectible books: 'Observing the User Experience: A Practioner's Guide for User Research'Book summary:
The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created.
Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account.
·Explains how to create usable products that are still original, creative, and unique
·A valuable resource for designers, developers, project managers-anyone in a position where their work comes in direct contact with the end user.
·Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively
·Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users [via]More editions of Observing the User Experience: A Practioner's Guide for User Research:
Online Communities: Designing Usability, Supporting Sociabilityby Jenny PreeceISBN 0471805998 (0-471-80599-8)
Softcover, John Wiley & Sons Inc
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Paper Prototyping: The Fast and Simple Techniques for Designing and Refining the User Interfaceby Carolyn SnyderISBN 1558608702 (1-55860-870-2)
Softcover, Morgan Kaufmann Pub
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A Pattern Language for Web Usabilityby Ian GrahamISBN 0201788888 (0-201-78888-8)
Softcover, Addison-Wesley
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A Practical Guide to Usability Testingby Janice C. Redish, Joseph S. DumasISBN 1841500208 (1-84150-020-8)
Softcover, Intellect L & D E F A E
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› Find signed collectible books: 'A Practical Guide to Usability Testing'Book summary:[via]In this volume, the authors begin by defining usability, advocating and explaining the methods of usability engineering and reviewing many techniques for assessing and assuring usability throughout the development process. They then follow all the steps in planning and conducting a usability test, analyzing data, and using the results to improve both products and processes.
This book is simply written and filled with examples from many types of products and tests. It discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls. The authors discuss the place of usability laboratories in testing as well as the skills needed to conduct a test.
Included are forms to use or modify to conduct a usability test, as well as layouts of existing labs that will help the reader build his or her own.More editions of A Practical Guide to Usability Testing:
- A Practical Guide to Usability Testing: ISBN 0893919918 (0-89391-991-8)
Softcover, Intl Specialized Book Service Inc - A Practical Guide to Usability Testing: ISBN 089391990X (0-89391-990-X)
Hardcover, Intl Specialized Book Service Inc - A Practical Guide to Usability Testing: ISBN 1841500208 (1-84150-020-8)
Softcover, Intellect L & D E F A E
- A Practical Guide to Usability Testing: ISBN 0893919918 (0-89391-991-8)
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Prioritizing Web Usabilityby Jakob Nielsen, Hoa LorangerISBN 0321350316 (0-321-35031-6)
Softcover, New Riders Pub
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› Find signed collectible books: 'Prioritizing Web Usability'Book summary:In 2000, Jakob Nielsen, the worlds leading expert on Web usability, published a book that changed how people think about the WebDesigning Web Usability (New Riders). Many applauded. A few jeered. But everyone listened. The best-selling usability guru is back and has revisited his classic guide, joined forces with Web usability consultant Hoa Loranger, and created an updated companion book that covers the essential changes to the Web and usability today. Prioritizing Web Usability is the guide for anyone who wants to take their Web site(s) to next level and make usability a priority! Through the authors wisdom, experience, and hundreds of real-world user tests and contemporary Web site critiques, youll learn about site design, user experience and usability testing, navigation and search capabilities, old guidelines and prioritizing usability issues, page design and layout, content design, and more!
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The Psychology of Everyday Thingsby Donald A. NormanISBN 0465067093 (0-465-06709-3)
Hardcover, Perseus Books
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› Find signed collectible books: 'The Psychology of Everyday Things'Book summary:With the many recent advances in technology, it seems, there has followed a diminution of quality. Electronic books have several advantages over their print counterparts, for instance. But for the time being, they're hard to use and unattractive to boot. Computers, which are supposed to make our lives easier, are commonly sources of frustration and wasted time. Movies are wondrously chock-a-block with special effects--but someone forgot the story. And so on.
Donald Norman, a retired professor of cognitive science, is bothered to no end by the fact that grappling with unfriendly objects now takes up so many of our hours. Over the course of several books, of which The Psychology of Everyday Things was the first, he has railed against bad design. He scrutinizes a range of artifacts that are supposed to make our daily living a little easier, and he finds most of them wanting. Why, he asks, does a door need instructions that say "push" or "pull"? A well-designed object, he argues, is self-explanatory. But well-designed objects are increasingly rare, for the present culture places a higher value on aesthetics than utility, even with such items as cordless screwdrivers, dresser drawers, and kitchen cabinets. In their concern for creating "art," many designers don't seem to consider what people actually do with things. Such disregard, Norman suggests, leads to few objects being standardized: think of all the different kinds of unsynchronized clocks that lurk in microwave ovens, VCRs, coffee makers, and the like--and of all the different kinds of batteries needed to drive them. Why, he wonders, must we reset all those clocks whenever the power goes off? Some designer somewhere, he ventures, ought to develop a master clock that communicates with all other electric clocks in a home--one that, when reset, synchronizes its slave units.
You don't need to be especially interested in technological matters to enjoy Norman's arguments. The book's underlying question is aimed at a global audience: will the design of everyday things improve? If this entertaining and, yes, well-designed book changes even a few minds, perhaps it will. --Gregory McNamee [via]
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Security And Usability: Designing Secure Systems That People Can Useby Lorrie Cranor, Simson GarfinkelISBN 0596008279 (0-596-00827-9)
Softcover, Oreilly & Associates Inc
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Things That Make Us Smart: Defending Human Attributes in the Age of the Machineby Donald A. NormanISBN 0201626950 (0-201-62695-0)
Softcover, Basic Books
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› Find signed collectible books: 'Things That Make Us Smart: Defending Human Attributes in the Age of the Machine'Book summary:Bestselling scientist Norman explores the nature of memory and knowledge and the representation and display of ideas in all forms, drawing attention to the distinctively human qualities that can be manipulated by machines and which are often threatened by designers who disdain those qualities as "distractable" or "inefficient". [via]
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Turn Signals Are the Facial Expressions of Automobilesby Donald A. NormanISBN 020162236X (0-201-62236-X)
Softcover, Perseus Books
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› Find signed collectible books: 'Turn Signals Are the Facial Expressions of Automobiles'Book summary:From water faucets and airplane cockpits to the concept of real time and the future of memory, this wide-ranging tour through technology provides a new understanding of how the gadgets that surround us affect our lives. Donald Norman explores the plight of humans living in a world ruled by a technology that seems to exist for its own sake, oblivious to the needs of the people who create it. Turn Signals is an intelligent, whimsical, curmudgeonly look at our love/hate relationship with machines, as well as a persuasive call for the humanization of modern design.[via]More editions of Turn Signals Are the Facial Expressions of Automobiles:
Understanding Your Users: A Practical Guide to User Requirements, Methods, Tools and Techniquesby CATHERINE COURAGE, Kathy BaxterISBN 1558609350 (1-55860-935-0)
Softcover, Morgan Kaufmann Pub
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Universal Principles of Designby Jill Butler, William Lidwell, Kritina HoldenISBN 1592530079 (1-59253-007-9)
Hardcover, Rockport Pub
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› Find signed collectible books: 'Universal Principles of Design'Book summary:Whether a marketing campaign or a museum exhibit, a video game or a complex control system, the design we see is the culmination of many concepts and practices brought together from a variety of disciplines. Because no one can be an expert on everything, designers have always had to scramble to find the information and know-how required to make a design workùuntil now.[via]Universal Principles of Design is the first cross-disciplinary reference of design. Richly illustrated and easy to navigate, this book pairs clear explanations of the design concepts featured with visual examples of those concepts applied in practice. From the 80/20 rule to chunking, from baby-face bias to Ockham's razor, and from self-similarity to storytelling, 100 design concepts are defined and illustrated for readers to expand their knowledge.
This landmark reference will become the standard for designers, engineers, architects, and students who seek to broaden and improve their design expertise.
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Usability Engineeringby Jakob NielsenISBN 0125184069 (0-12-518406-9)
Softcover, Morgan Kaufmann Pub
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› Find signed collectible books: 'Usability Engineering'Book summary:An authoritative text by one of the premier researchers in usability engineering in the 1990s, Jakob Nielsen's Usability Engineering provides a landmark guide to software design that has helped bring this area of research into the mainstream of computing. "Usability" is the measurement of how easy or difficult it is to be productive with a piece of software. It often looks at the user interface--what elements appear onscreen and how efficient, confusing, and/or intuitive they are for beginning, intermediate, and advanced users. "Usability engineering" is the formal study of usability. It grew out of research on human factors, which looked at the way people interact with their environment.
The best thing about this book is its concise, cut-to-the-chase approach when defining usability and ways to measure and improve it. As the author notes, in the old days of computing, documents that attempted to define usability might have over 1,000 rules. The author offers just a handful of guiding principles for creating better software that apply even today. (Published just before the Internet revolution, this book's principles still hold true for Web designers, as well as those who create more traditional applications.)
Throughout this text, the author argues for the benefits of improved software usability. With software use as with all things, time is money and making more efficient interfaces translates into lower personnel costs and more productivity. The book also does a fine job of integrating usability design into the software development process, with guides for planning, working with end users, and running tests with users (whether on videotape or in person). The 50-page bibliography attests to the author's previous research on usability.
For anyone who needs to create better, more efficient software, Usability Engineering can help. This clear and intelligent guide to the science of usability engineering has helped enhance the potential of computers to work with end users more efficiently. In the new century, software developers will undoubtedly seek new advances in usability, in part because of the groundwork laid by books like this one. --Richard Dragan
Topics covered: Usability basics, measuring usability, types of users, history of user interfaces, the usability engineering lifecycle, design techniques, heuristics and hints for improving usability, testing, managing user tests, assessing usability, interface standards, internationalization, and Computer-Aided Usability Engineering (CAUSE) tools. [via]
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The Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Designby Deborah J. MayhewISBN 1558605614 (1-55860-561-4)
Softcover, Morgan Kaufmann Pub
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› Find signed collectible books: 'The Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design'Book summary:A commitment to usability in user interface design and development offers enormous benefits, including greater user productivity, more competitive products, lower support costs, and a more efficient development process. But what does it mean to be committed to usability? Inside, a twenty-year expert answers this question in full, presenting the techniques of Usability Engineering as a series of product lifecycle tasks that result directly in easier-to-learn, easier-to-use software.
You'll learn to perform a complete requirements analysis and then incorporate the resulting goals and constraints in a highly structured, iterative design and development process. This process doesn't end with installation but instead begins anew with the collection of user feedback that will guide further development. Also covered are organizational issues related to the implementation of Usability Engineering, including cost justification, project planning, and organizational structures.
* Unites all current UE techniques in a single, authoritative resource, presenting a coherent lifecycle process in which each clearly defined task leads directly the next.
* Teaches concrete, immediately usable skills to practitioners in all kinds of product development organizations-from internal departments to commercial developers to consultants.
* Contains examples of actual software development projects and the ways in which they have benefited from Usability Engineering.
* Deals in specifics, not generalities-provides detailed templates and instructions for every phase of the Usability Engineering lifecycle.
* Pays special attention to Web site development and explains how Usability Engineering principles can be applied to the development of any interactive product. [via]More editions of The Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design:
Usability Engineering: Scenario-Based Development of Human-Computer Interactionby John M. Carroll, Mary Beth Rosson, Diane D. Cerra, Natalie HillISBN 1558607129 (1-55860-712-9)
Hardcover, Morgan Kaufmann Pub
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Usability for the Web: Designing Web Sites That Workby Darren Gergle, Tom Brinck, Scott D. WoodISBN 1558606580 (1-55860-658-0)
Softcover, Morgan Kaufmann Pub
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› Find signed collectible books: 'Usability for the Web: Designing Web Sites That Work'Book summary:
Every stage in the design of a new web site is an opportunity to meet or miss deadlines and budgetary goals. Every stage is an opportunity to boost or undercut the site's usability.
This book tells you how to design usable web sites in a systematic process applicable to almost any business need. You get practical advice on managing the project and incorporating usability principles from the project's inception. This systematic usability process for web design has been developed by the authors and proven again and again in their own successful businesses.
A beacon in a sea of web design titles, this book treats web site usability as a preeminent, practical, and realizable business goal, not a buzzword or abstraction. The book is written for web designers and web project managers seeking a balance between usability goals and business concerns.
* Examines the entire spectrum of usability issues, including architecture, navigation, graphical presentation, and page structure.
* Explains clearly the steps relevant to incorporating usability into every stage of the web development process, from requirements to tasks analysis, prototyping and mockups, to user testing, revision, and even postlaunch evaluations.
* Includes forms, checklists, and practical techniques that you can easily incorporate into your own projects at http://www.mkp.com/uew/. [via]More editions of Usability for the Web: Designing Web Sites That Work:
User and Task Analysis for Interface Designby Joann Hackos, Janice RedishISBN 0471178314 (0-471-17831-4)
Softcover, John Wiley & Sons Inc
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User Interface Design for Programmersby Joel SpolskyISBN 1893115941 (1-893115-94-1)
Softcover, Apress L. P.
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› Find signed collectible books: 'User Interface Design for Programmers'Book summary:Most programmers' fear of user interface (UI) programming comes from their fear of doing UI design. They think that UI design is like graphic designthe mysterious process by which creative, latte-drinking, all-black-wearing people produce cool-looking, artistic pieces. Most programmers see themselves as analytic, logical thinkers insteadstrong at reasoning, weak on artistic judgment, and incapable of doing UI design.
In this brilliantly readable book, author Joel Spolsky proposes simple, logical rules that can be applied without any artistic talent to improve any user interface, from traditional GUI applications to websites to consumer electronics. Spolsky's primary axiom, the importance of bringing the program model in line with the user model, is both rational and simple.
In a fun and entertaining way, Spolky makes user interface design easy for programmers to grasp. After reading User Interface Design for Programmers, you'll know how to design interfaces with the user in mind. You'll learn the important principles that underlie all good UI design, and you'll learn how to perform usability testing that works.
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Web ReDesign 2.0: Workflow That Worksby Kelly Goto, Emily CotlerISBN 0735714339 (0-7357-1433-9)
Softcover, Peachpit Pr
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› Find signed collectible books: 'Web ReDesign 2.0: Workflow That Works'Book summary:As the writers of Web Redesign: Workflow that Works know, anyone who has managed the process of developing or redesigning a Web site of significant size will likely have learned the hard way the complexities, pitfalls and cost risk of such an undertaking. While many Web-development firms have fantastic technical expertise, what sets the top-notch organisations apart is the ability to accurately manage the planning and development process. Web Redesign: Workflow that Works directly addresses this crucial area with a specific, proven process.
This brief but important book lays out a specific five-step strategy--called the Core Process--that can always be applied to the development of Web sites and fine tuned to almost any type of project. Each step--defining the project; developing site structure; visual design and testing; production and QA; and launch and beyond--contain three related but distinct tracks. The text begins with a brief overview of each of the steps, then delves deeper into each with detailed explanations as well as specific forms and project management strategies. This book does not cover back-end server side programming. Instead, it focuses primarily on the visual conventional components of a Web site.
Authors Kelly Goto and Emily Cotler compiled this book in an attractive, easy to read format. This process guide uses numerous full-colour screen shots to illustrate site examples, as well as plenty of site diagrams and sample forms. The book even has a companion Web site with downloadable forms in PDF format to put the Core Process into immediate action. --Stephen W Plain [via]
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Web Redesign : Workflow that Worksby Kelly Goto, Emily CotlerISBN 0735710627 (0-7357-1062-7)
Softcover, New Riders Publishing
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› Find signed collectible books: 'Web Redesign : Workflow that Works'Book summary:As the writers of Web Redesign: Workflow that Works know, anyone who has managed the process of developing or redesigning a Web site of significant size will likely have learned the hard way the complexities, pitfalls and cost risk of such an undertaking. While many Web-development firms have fantastic technical expertise, what sets the top-notch organisations apart is the ability to accurately manage the planning and development process. Web Redesign: Workflow that Works directly addresses this crucial area with a specific, proven process.
This brief but important book lays out a specific five-step strategy--called the Core Process--that can always be applied to the development of Web sites and fine tuned to almost any type of project. Each step--defining the project; developing site structure; visual design and testing; production and QA; and launch and beyond--contain three related but distinct tracks. The text begins with a brief overview of each of the steps, then delves deeper into each with detailed explanations as well as specific forms and project management strategies. This book does not cover back-end server side programming. Instead, it focuses primarily on the visual conventional components of a Web site.
Authors Kelly Goto and Emily Cotler compiled this book in an attractive, easy to read format. This process guide uses numerous full-colour screen shots to illustrate site examples, as well as plenty of site diagrams and sample forms. The book even has a companion Web site with downloadable forms in PDF format to put the Core Process into immediate action. --Stephen W Plain [via]
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Web Site Usability: A Designer's Guideby Jared M. Spool, Jared PoolISBN 155860569X (1-55860-569-X)
Softcover, Morgan Kaufmann Pub
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Web Site Usability Handbookby Mark PearrowISBN 1584500263 (1-58450-026-3)
Softcover, Charles River Media
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Web Site Usability: A Designer's Guideby Will Schroeder, Jared M. Spool, Tara Scanlon, Carolyn SnyderISBN 0966064100 (0-9660641-0-0)
Softcover, User Interface Engineering
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Web Style Guide: Basic Design Principles for Creating Web Sitesby Patrick J. Lynch, Sarah HortonISBN 0300088981 (0-300-08898-1)
Softcover, Yale Univ Pr
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› Find signed collectible books: 'Web Style Guide: Basic Design Principles for Creating Web Sites'Book summary:In 160 pages of expert instruction, authors Patrick J. Lynch and Sarah Horton put the essence of the Yale University Center for Advanced Instructional Media's wonderful online site design guide into traditional print.
The book begins the presentation of its helpful and forward-looking advice with a discussion of the overall process of defining the objectives and users of your Web site, as well as the goals you will use to measure your progress. The authors then use time-tested, traditional print concepts to clearly illustrate how to make your site interface welcoming and efficient. High-quality illustrations show how to design for overall style and professional appeal. The sections on typography and editorial style set this manual apart from many Web style guides with attention to the fine details that separate the good sites from the great.
Multimedia elements and cascading style sheets (CSS) are covered, but within the overall context of building a fine site--not with the usual hype. Media compression and delivery are addressed at a high level with concrete suggestions on formats, frame rates, and image sizes for a well-balanced approach to multimedia.
One of the great things about using this guide is that the actual site it is based on is available. You can read about a thoughtfully-written topic and then go online to see the concepts in action. Web Style Guide delivers some of the most holistic coverage of site design you'll find. --Stephen W. Plain [via]
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- Web Style Guide: Basic Design Principles for Creating Web Sites: ISBN 0300096828 (0-300-09682-8)
Hardcover, Yale Univ Pr - Web Style Guide: Basic Design Principles for Creating Web Sites: ISBN 0300076754 (0-300-07675-4)
Softcover, Yale Univ Pr - Web Style Guide: Basic Design Principles for Creating Web Sites: ISBN 0300076746 (0-300-07674-6)
Hardcover, Yale Univ Pr - Web Style Guide: Basic Design Principles for Creating Web Sites: ISBN 0300088981 (0-300-08898-1)
Softcover, Yale Univ Pr
- Web Style Guide: Basic Design Principles for Creating Web Sites: ISBN 0300096828 (0-300-09682-8)
Websites That Workby Roger BlackISBN 1568303467 (1-56830-346-7)
Softcover, Pearson Education Canada
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The Zen of CSS Design: Visual Enlightenment for the Webby Molly E. Holzschlag, Dave SheaISBN 0321303474 (0-321-30347-4)
Softcover, Addison-Wesley
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› Find signed collectible books: 'The Zen of CSS Design: Visual Enlightenment for the Web'Book summary:Proving once and for all that standards-compliant design does not equal dull design, this inspiring tome uses examples from the landmark CSS Zen Garden site as the foundation for discussions on how to create beautiful, progressive CSS-based Web sites. By using the Zen Garden sites as examples of how CSS design techniques and approaches can be applied to specific Web challenges, authors Dave Shea and Molly Holzschlag provide an eye-opening look at the range of design methods made possible by CSS (Cascading Style Sheets). By the time you've finished perusing the volume, you'll have a new understanding of the graphically rich, fully accessible sites that CSS design facilitates. In sections on design, layout, imagery, typography, effects, and themes, Dave and Molly take you through every phase of the design process--from striking a sensible balance between text and graphics to creating eye-popping special effects (no scripting required). [via]
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