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books tagged “Operations”
books tagged “Operations”
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Air Warfare in the Missile Ageby Lon Nordeen, Walter J. BoyneISBN 158834083X (1-58834-083-X)
Hardcover, Harpercollins
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American Intervention in Grenada: The Implications of Operation Urgent Furyby Peter M. Dunn, Bruce W. WatsonISBN 0865318689 (0-86531-868-9)
Softcover, Westview Press
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The Art of Profitabiltyby Adrian SlywotzkyISBN 0446692271 (0-446-69227-1)
Softcover, Grand Central Pub
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› Find signed collectible books: 'The Art of Profitabilty'Book summary:Presented in 23 compact lessons, "The Art of Profitability" features an ongoing tutorial between two fictitious individuals: the old and wise teacher, David Shao, the business master, and his pupil, Steve Gardner, a young and ambitious manager. Along the way, Zhao goes through a number of business models and pushes his student to examine how a variety of businesses go about making money. Through Zhao's teachings, Steve begins to see how profits can be improved simply by taking a step back and gaining a new perspective. [via]
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Building Enterprise Information Architectures: Reengineering Information Systemsby Melissa A. CookISBN 0134402561 (0-13-440256-1)
Softcover, Prentice Hall Ptr
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Building Operational Excellence: Strategies to Improve It People and Processesby Bruce Allen, Dale KutnickISBN 0201767376 (0-201-76737-6)
Softcover, Addison-Wesley
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Business at the Speed of Thought: Succeeding in the Digital Economyby Bill GatesISBN 0446675962 (0-446-67596-2)
Softcover, Grand Central Pub
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› Find signed collectible books: 'Business at the Speed of Thought: Succeeding in the Digital Economy'Book summary:So where do you want to go tomorrow? That's the question Bill Gates tries to answer in Business @ the Speed of Thought. Gates offers a 12-step program for companies wanting to do business in the next millennium. The book's premise: Thanks to technology, the speed of business is accelerating at an ever-increasing rate, and to survive, it must develop an infrastructure--a "digital nervous system"--that allows for the unfettered movement of information inside a company. Gates writes that "The most meaningful way to differentiate your company from your competition ... is to do an outstanding job with information. How you gather, manage, and use information will determine whether you win or lose."
The book is peppered with examples of companies that have already successfully engineered information networks to manage inventory, sales, and customer relationships better. The examples run from Coca-Cola's ability to download sales data from vending machines to Microsoft's own internal practices, such as its reliance on e-mail for company-wide communication and the conversion of most paper processes to digital ones (an assertion that seems somewhat at odds with the now-infamous "by hand on sheets of paper" method of tracking profits that was revealed during Microsoft's antitrust trial).
While Gates breaks no new ground--dozens of authors have been writing about competing on a digital playing field for some time, among them Carl Shapiro and Hal Varian in Information Rules and Patricia Seybold in Customers.com--businesses that want a wakeup call may find this book a ringer. With excerpts in Time magazine, a dedicated Web site, and an all-out media assault, Microsoft is working hard to push Business @ the Speed of Thought into the national dialogue, and for many it will be difficult to see the book as anything but a finely tuned marketing campaign for the forthcoming versions of Windows NT and MS Office. Nevertheless, as Gates has shown time and time again, him, Microsoft, and perhaps even this book you may ignore at your own peril. --Harry C. Edwards [via]
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Business the Speed of Thought: Using a Digital Nervous Systemby Bill Gates, Collins HemingwayISBN 0446525685 (0-446-52568-5)
Hardcover, Time Warner on Demand
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› Find signed collectible books: 'Business the Speed of Thought: Using a Digital Nervous System'Book summary:So where do you want to go tomorrow? That's the question Bill Gates tries to answer in Business @ the Speed of Thought. Gates offers a 12-step program for companies wanting to do business in the next millennium. The book's premise: Thanks to technology, the speed of business is accelerating at an ever-increasing rate, and to survive, it must develop an infrastructure--a "digital nervous system"--that allows for the unfettered movement of information inside a company. Gates writes that "The most meaningful way to differentiate your company from your competition ... is to do an outstanding job with information. How you gather, manage, and use information will determine whether you win or lose."
The book is peppered with examples of companies that have already successfully engineered information networks to manage inventory, sales, and customer relationships better. The examples run from Coca-Cola's ability to download sales data from vending machines to Microsoft's own internal practices, such as its reliance on e-mail for company-wide communication and the conversion of most paper processes to digital ones (an assertion that seems somewhat at odds with the now-infamous "by hand on sheets of paper" method of tracking profits that was revealed during Microsoft's antitrust trial).
While Gates breaks no new ground--dozens of authors have been writing about competing on a digital playing field for some time, among them Carl Shapiro and Hal Varian in Information Rules and Patricia Seybold in Customers.com--businesses that want a wakeup call may find this book a ringer. With excerpts in Time magazine, a dedicated Web site, and an all-out media assault, Microsoft is working hard to push Business @ the Speed of Thought into the national dialogue, and for many it will be difficult to see the book as anything but a finely tuned marketing campaign for the forthcoming versions of Windows NT and MS Office. Nevertheless, as Gates has shown time and time again, him, Microsoft, and perhaps even this book you may ignore at your own peril. --Harry C. Edwards [via]
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Cisa Review Manual 2002by Information Systems Audit and Control Association StaffISBN 1893209202 (1-893209-20-2)
Softcover, Information Systems Audit & control
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The Computerland Guide to Local Area Networksby Alan Rinzler, David GancherISBN 0962721204 (0-9627212-0-4)
Softcover, Computerland Corp Books
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The Creative Edge: Fostering Innovation Where You Workby William C. MillerISBN 0201524015 (0-201-52401-5)
Softcover, Perseus Books
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Critical Chainby Eliyahu GoldrattISBN 0884271536 (0-88427-153-6)
Softcover, North River Pr
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› Find signed collectible books: 'Critical Chain'Book summary:"Critical Chain," a gripping fast-paced business novel, does for Project Management what Eli Goldratt's other novels have done for Production and Marketing. Dr. Goldratt's books have transformed the thinking and actions of management throughout the world. [via]
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Deming America Societyby Mary WaltonISBN 0399150242 (0-399-15024-2)
Hardcover, Putnam Pub Group
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› Find signed collectible books: 'Deming America Society'Book summary:Whether you are the owner of your own small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book aims to show you how to improve your profits and productivity, following the principles of the Deming management method. Dr. W. Edwards Deming, a statistician and management consultant, proposes a thorough reformation of the way managers manage. Change, Dr Deming believes, starts at the top with an informed, quality-conscious management. The book includes advice on how to achieve that level of management expertise in the author's analysis of Dr Deming's 14 points for managers and his deadly diseases of mangagement. [via]
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Deming and Goldratt: The Theory of Constraints and the System of Profound Knowledgeby Domenico Lepore, Oded CohenISBN 0884271633 (0-88427-163-3)
Softcover, North River Pr
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The Deming Management Methodby Mary WaltonISBN 0399550003 (0-399-55000-3)
Softcover, Perigee
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› Find signed collectible books: 'The Deming Management Method'Book summary:Whether you are the owner of your own small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book aims to show you how to improve your profits and productivity, following the principles of the Deming management method. Dr. W. Edwards Deming, a statistician and management consultant, proposes a thorough reformation of the way managers manage. Change, Dr Deming believes, starts at the top with an informed, quality-conscious management. The book includes advice on how to achieve that level of management expertise in the author's analysis of Dr Deming's 14 points for managers and his deadly diseases of mangagement. [via]
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Deming Route to Quality and Productivity: Road Maps and Roadblocksby William W. ScherkenbachISBN 0941893006 (0-941893-00-6)
Softcover, George Washington Univ Dept of
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› Find signed collectible books: 'Deming Route to Quality and Productivity: Road Maps and Roadblocks'Book summary:This book presents each of Deming's 14 Points, offering analysis and explanations based on years of study with Dr. Deming. As a former senior executive at Ford, Scherkenbach offers his insight in guiding that company's drive to make the 14 Points part of corporate life. [via]
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Dr. Deming: The American Who Taught the Japanese about Qualityby Rafael Aguayo, W. Edwards DemingISBN 0671746219 (0-671-74621-9)
Softcover, Simon & Schuster
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› Find signed collectible books: 'Dr. Deming: The American Who Taught the Japanese about Quality'Book summary:Dr. W. Edwards Deming, a household name in Japan, became the prime catalyst behind the incredible success of Japanese industry. In fact, since 1951, the Deming Prize has been the most coveted and prestigious award among Japanese corporations, similar to the Malcolm Baldrige Award for quality in business in the United States. Today, Deming is finally becoming a household name in his own country. The lessons he has to teach American business are more urgent than ever.
Just how different is the Deming Management Method? Compare just a few of the many differences in beliefs between conventional organizations and Deming organizations:
Standard Company
* Quality is expensive
* Defects are caused by workers
* Buy at lowest cost
* Fear and reward are proper ways to motivate
* Play one supplier off against another
Deming Company
* Quality leads to lower costs
* Most defects are caused by the system
* Buy from vendors committed to quality
* Fear leads to disaster
* Work with suppliers [via]
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Dynamics of Software Developmentby Jim McCarthyISBN 1556158238 (1-55615-823-8)
Softcover, Microsoft Pr
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› Find signed collectible books: 'Dynamics of Software Development'Book summary:Shipping great software can be done, insists McCarthy, and charts, in five sections, the progress from initial design to successful product. McCarthy is a software industry veteran and the director of the Microsoft Visual C++ development group.[via]More editions of Dynamics of Software Development:
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The E-myth Revisitedby Michael E. GerberISBN 0060766611 (0-06-076661-1)
Softcover, Harperbusiness
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› Find signed collectible books: 'The E-myth Revisited'Book summary:Michael Gerber's The E-Myth Revisited should be required reading for anyone thinking about starting a business or for those who have already taken that fateful step. The title refers to the author's belief that entrepreneurs--typically brimming with good but distracting ideas--make poor businesspeople. He establishes an incredibly organised and regimented plan, so that daily details are scripted, freeing the entrepreneur's mind to build the long-term success or failure of the business. You don't need an MBA to understand or follow its directives; Gerber takes time to explain buzzwords and complex theories. Written in a clear and well-paced manner, The E-Myth Revisited is like receiving advice from an old friend. --Sharon Griggins [via]
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The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About Itby Michael E. GerberISBN 0887307280 (0-88730-728-0)
Softcover, Harperbusiness
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› Find signed collectible books: 'The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It'Book summary:Michael Gerber's The E-Myth Revisited should be required reading for anyone thinking about starting a business or for those who have already taken that fateful step. The title refers to the author's belief that entrepreneurs--typically brimming with good but distracting ideas--make poor businesspeople. He establishes an incredibly organised and regimented plan, so that daily details are scripted, freeing the entrepreneur's mind to build the long-term success or failure of the business. You don't need an MBA to understand or follow its directives; Gerber takes time to explain buzzwords and complex theories. Written in a clear and well-paced manner, The E-Myth Revisited is like receiving advice from an old friend. --Sharon Griggins [via]
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The Effective Measurement and Management of It Costs and Benefitsby Michael Sherwood-Smith, D. Remenyi, Arthur H. Money, Zahir IraniISBN 0750644206 (0-7506-4420-6)
Hardcover, Butterworth-Heinemann
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Enterprise Architecture Planning: Developing a Blueprint for Data, Applications and Technologyby Steven H. Spewak, Steven C. HillISBN 0471599859 (0-471-59985-9)
Softcover, John Wiley & Sons Inc
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› Find signed collectible books: 'Enterprise Architecture Planning: Developing a Blueprint for Data, Applications and Technology'Book summary:About This Book Praise for Enterprise Architecture Planning-- ". the book has given me a wealth of good, fresh ideas about every facet of the architecture process . makes a substantive contribution to the body of IS planning knowledge." --John A. Zachman Zachman Information Systems Enterprise Architecture Planning is more advanced than traditional system planning approaches because you:
* define a stable business model independent of organizational boundaries, systems, and procedures,
* define data before application, and
* let data determine the sequence for implementing applications systems.
Here the authors give you a common-sense approach to Enterprise Architecture Planning. You'll find dozens of examples of architectures, procedures, checklists, and useful guidelines to support these techniques. This is the best guide available to help you ensure a cost-effective, long-term solution. [via]More editions of Enterprise Architecture Planning: Developing a Blueprint for Data, Applications and Technology:
- Enterprise Architecture Planning: Developing a Blueprint for Data, Applications and Technology: ISBN 0894354361 (0-89435-436-1)
Hardcover, QED Pub. Group - Enterprise Architecture Planning: Developing a Blueprint for Data, Applications and Technology: ISBN 0471599859 (0-471-59985-9)
Softcover, John Wiley & Sons Inc
- Enterprise Architecture Planning: Developing a Blueprint for Data, Applications and Technology: ISBN 0894354361 (0-89435-436-1)
Enterprise Dashboards: Design and Best Practices for Itby Shadan MalikISBN 0471738069 (0-471-73806-9)
Hardcover, John Wiley & Sons Inc
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The Fiefdom Syndrome: The Turf Battles That Undermine Careers And Companies - And How To Overcome Themby Robert HerboldISBN 0385510683 (0-385-51068-3)
Softcover, Currency
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› Find signed collectible books: 'The Fiefdom Syndrome: The Turf Battles That Undermine Careers And Companies - And How To Overcome Them'Book summary:Turf wars and bureaucracy can undermine even the strongest corporate strategies. Drawing on lessons learned throughout his distinguished career, Bob describes innovative and practical ways to tackle this pervasive problem and beat The Fiefdom Syndrome. --Bill Gates, Chairman and Chief Software Architect, Microsoft Corporation
"A vitally important business book. As Bob Herbold, longtime COO of Microsoft makes clear, the battles over territory and turf stem from basic human behavior. Uncontrolled, they can be incredibly destructive, yet they are inherent in every organization. In The Fiefdom Syndrome, Herbold shows how fiefdoms can hamstring a company's operations, and how to break through them. I strongly urge people of all organizations, large and small, profit and non-profit to read this book." --John Chambers, President and CEO, Cisco Systems
The turf battles and territorial fiefdoms that undermine so many companiesand how to break through them, by long-term Microsoft COO Robert J. Herbold
There is a potentially infectious condition inside virtually all organizations that can cause more damage than economic downturns, management upheavals, and global business shifts. Until now it has had no name. But it has impacted some of the worlds leading companies, including Procter & Gamble, IBM, Coca-Cola, and Microsoft.
Robert J. Herbold, the COO who brought corporate discipline to a young Microsoft organization and helped to transform it into a mature global giant, calls it the Fiefdom Syndrome. And it happens at organizations large and small, profit and nonprofit, at the individual level as well as the group and divisional level. It can undercut a companys effectiveness, and in extreme cases it has shaken entire industries and taken down major corporations.
The problem begins when individuals, groups, or divisionsout of fearseek to make themselves vital to their organizations and, unconsciously or sometimes deliberately, try to protect their turf and others perceptions of them. It is a natural human tendency, dating back to the origins of our species, but if it isnt managed properly, the damage caused by these fiefdoms can spell the death knell of what should have been a strong and vital organization.
People who create fiefdoms can become dangerously insular, losing perspective on what is happening in the world outside their own control. They hoard resources. They are determined to do things in their own way, often duplicating or complicating what should be streamlined throughout the company, leading to runaway costs, increased bureaucracy, and a loss of agility and speed.
In The Fiefdom Syndrome, Bob Herbold exposes the myriad ways such fiefdoms can compromise a companys effectivenessas well as show what managers, companies, and individuals can do to break up fiefdoms and conquer the turf wars. Illustrated with countless examples from Microsoft, Procter & Gamble, IBM, and other corporations, The Fiefdom Syndrome is an essential tool in every managers toolkit. [via]More editions of The Fiefdom Syndrome: The Turf Battles That Undermine Careers And Companies - And How To Overcome Them:
- The Fiefdom Syndrome: The Turf Battles That Undermine Careers and Companies - and How to Overcome Them: ISBN 0385510675 (0-385-51067-5)
Hardcover, Doubleday Publishing - The Fiefdom Syndrome: The Turf Battles That Undermine Careers And Companies - And How To Overcome Them: ISBN 0385510683 (0-385-51068-3)
Softcover, Currency
- The Fiefdom Syndrome: The Turf Battles That Undermine Careers and Companies - and How to Overcome Them: ISBN 0385510675 (0-385-51067-5)
Fighter Combat: Tactics and Maneuveringby Robert L. ShawISBN 0870210599 (0-87021-059-9)
Hardcover, Naval Inst Pr
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Franklin Goes to the Hospitalby Paulette Bourgeois, Brenda Clark, Sharon Jennings, Shelley SouthernISBN 1550747320 (1-55074-732-0)
Hardcover, Kids Can Pr
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› Find signed collectible books: 'Franklin Goes to the Hospital'Book summary:In this Franklin Classic Storybook, our hero goes to the hospital for an operation to repair his broken shell, and everyone thinks he's being very brave. But Franklin is only pretending to be fearless. He's worried that his X-rays will show just how frightened he is inside. With the help of Dr. Bear, Franklin learns that even though he's feeling scared, he can still be brave. [via]
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The Goalby Jeff Cox, Eliyashu M. GoldrattISBN 0884271781 (0-88427-178-1)
Softcover, North River Pr
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› Find signed collectible books: 'The Goal'Book summary:Written in a fast-paced thriller style, The Goal is the gripping novel which is transforming management thinking throughout the Western world. The author has been described by Fortune as a 'guru to industry' and by Businessweek as a 'genius'. It is a book to recommend to your friends in industry - even to your bosses - but not to your competitors.
Alex Rogo is a harried plant manager working ever more desperately to try and improve performance. His factory is rapidly heading for disaster. So is his marriage. He has ninety days to save his plant - or it will be closed by corporate HQ, with hundreds of job losses. It takes a chance meeting with a colleague from student days - Jonah - to help him break out of conventional ways of thinking to see what needs to be done.
The story of Alex's fight to save his plant is more than compulsive reading. It contains a serious message for all managers in industry and explains the ideas which underline the Theory of Constraints (TOC) developed by Eli Goldratt. Eliyahu M. Goldratt is an internationally recognized leader in the development of new business management concepts and systems, and acts as an educator to many of the world's corporations. The 20th anniversary edition includes a series of detailed case study interviews by David Whitford, Editor at Large, Fortune Small Business, which explore how organizations around the world have been transformed by Eli Goldratt's ideas. [via] -
The Goal: A Process of Ongoing Improvementby Eliyahu M. Goldratt, Jeff CoxISBN 0884270610 (0-88427-061-0)
Softcover, North River Press Publishing Corporation, The
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› Find signed collectible books: 'The Goal: A Process of Ongoing Improvement'Book summary:"The Novel That is Changing American Business." Revised edition. An Israeli physicist teaches U.S. companies how to beat Japanese business management. [via]
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Haystack Syndromeby Eliyahu GoldrattISBN 0884271846 (0-88427-184-6)
Softcover, North River Pr
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› Find signed collectible books: 'Haystack Syndrome'Book summary:A "must" for every manager concerned with meeting the challenges of the 21st century. You'll see the differences between data and information in a new light, and understand precisely how misunderstanding those differences can affect the quality of your decision-making process. Starting with the structure of an organization, The Haystack Syndrome ends with a detailed description of the logic that must underpin the information system for any organization to maximize effectiveness. [via]
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The Haystack Syndrome: Sifting Information Out of the Data Oceanby Eliyahu M. GoldrattISBN 0884270890 (0-88427-089-0)
Hardcover, North River Pr
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High Availability: Design, Techniques, and Processesby Michael Hawkins, Floyd PiedadISBN 0130962880 (0-13-096288-0)
Hardcover, Prentice Hall
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Information Dashboard Design: The Effective Visual Communication Of Databy Stephen FewISBN 0596100167 (0-596-10016-7)
Softcover, Oreilly & Associates Inc
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› Find signed collectible books: 'Information Dashboard Design: The Effective Visual Communication Of Data'Book summary:Dashboards have become popular in recent years as uniquely powerful tools for communicating important information at a glance. Although dashboards are potentially powerful, this potential is rarely realized. The greatest display technology in the world won't solve this if you fail to use effective visual design. And if a dashboard fails to tell you precisely what you need to know in an instant, you'll never use it, even if it's filled with cute gauges, meters, and traffic lights. Don't let your investment in dashboard technology go to waste.
This book will teach you the visual design skills you need to create dashboards that communicate clearly, rapidly, and compellingly. Information Dashboard Design will explain how to:
- Avoid the thirteen mistakes common to dashboard design
- Provide viewers with the information they need quickly and clearly
- Apply what we now know about visual perception to the visual presentation of information
- Minimize distractions, cliches, and unnecessary embellishments that create confusion
- Organize business information to support meaning and usability
- Create an aesthetically pleasing viewing experience
- Maintain consistency of design to provide accurate interpretation
- Optimize the power of dashboard technology by pairing it with visual effectiveness
Stephen Few has over 20 years of experience as an IT innovator, consultant, and educator. As Principal of the consultancy Perceptual Edge, Stephen focuses on data visualization for analyzing and communicating quantitative business information. He provides consulting and training services, speaks frequently at conferences, and teaches in the MBA program at the University of California in Berkeley. He is also the author of Show Me the Numbers: Designing Tables and Graphs to Enlighten.
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IT Organization : Building a Worldclass Infrastructureby Harris Kern, Stuart Galup, Guy NemiroISBN 0130222984 (0-13-022298-4)
Softcover, Prentice Hall PTR
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It Problem Managementby Gary WalkerISBN 013030770X (0-13-030770-X)
Hardcover, Prentice Hall
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IT Production Servicesby Gary Walker, Mayra Muniz, Richard SchiesserISBN 0130659002 (0-13-065900-2)
Hardcover, Prentice Hall
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› Find signed collectible books: 'IT Production Services'Book summary:"...describes in practical terms one of the most important functions of an IT infrastructure: that of deploying a well-designed development system into a well-running production system."
--Kenneth Moskowitz, CIO, Thomson Financial
"The Production Acceptance assessment worksheets are extremely valuable in evaluating the quality of an IT infrastructure..."
--Brian Shield, EVP, CIO, The Weather Channel
"The Ten Commandments for establishing an ideal IT environment. Should be followed religiously."
-- Joe Feiu, VP, NeoDimensions
"...presents the critical technical aspects of world-class infrastructure in a very business-like manner."
-- Mark Egan, CIO, Symantec Corporation
"Hundreds of books describe how to design and develop world-class applications, but few ever describe how to successfully deploy these systems. Until now."
-- Rachel Pong, COO, Exonomy Limited, A subsidiary of Standard Chartered Bank
"...clearly addresses how to effectively deploy and support world-class applications."
--Bill Parker, CIO, Agway
The best enterprise IT organizations have discovered the secret to high-performance infrastructure management: build a true Production Services function and realistic Production Acceptance processes. By doing so, they've achieved outstanding reliability, availability, and serviceability... transforming themselves from overpriced support centers into world-class service providers.
IT Production Services shows you how to do it, too. Drawing on data compiled from 200+ enterprise IT assessments, it's your start-to-finish guide for effective IT infrastructure management in business-critical environments.- Presents "Ten Commandments" for designing cost-effective, efficient IT organizations
- Covers all three key ingredients: people, processes, and technology
- Shows why transitioning systems straight from development to operations is a recipe for failure
- Includes case studies from the authors experience consulting with Fortune 500 and Global 2000 companies
- Answers today's most frequently asked questions about managing IT infrastructure
- Shows how to infuse accountability throughout your IT organization
Endorsed by CIOs and senior executives at Symantec, Thomson Financial, The Weather Channel, Agway, and many other leading firms
Whether you're a CxO, IT director, manager, or architect, IT Production Services will help you optimize your IT organization -- hands-on. [via]More editions of IT Production Services:
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It's Not Luckby Eliyahu M. GoldrattISBN 0884271153 (0-88427-115-3)
Softcover, North River Pr
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› Find signed collectible books: 'It's Not Luck'Book summary:This is a "management" novel that shows how to put powerful logical tools into effect at work to produce win-win solutions to seemingly impossible problems. The author also wrote "The Goal". [via]
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The Lean Pocket Guide: Tools for the Elimination of Waste!by Quality Resource Group, Inc.ISBN 0972572805 (0-9725728-0-5)
Softcover, McS Media Inc
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The Logic of Failure: Recognizing and Avoiding Error in Complex Situationsby Dietrich Dorner, Robert Kimber, Rita KimberISBN 0201479486 (0-201-47948-6)
Softcover, Perseus Books Group
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› Find signed collectible books: 'The Logic of Failure: Recognizing and Avoiding Error in Complex Situations'Book summary:Why do we make mistakes? Are there certain errors common to failure, whether in a complex enterprise or daily life? In this truly indispensable book, Dietrich Dörner identifies what he calls the logic of failure certain tendencies in our patterns of thought that, while appropriate to an older, simpler world, prove disastrous for the complex world we live in now. Working with imaginative and often hilarious computer simulations, he analyzes the roots of catastrophe, showing city planners in the very act of creating gridlock and disaster, or public health authorities setting the scene for starvation. The Logic of Failure is a compass for intelligent planning and decision-making that can sharpen the skills of managers, policymakers and everyone involved in the daily challenge of getting from point A to point B.[via]More editions of The Logic of Failure: Recognizing and Avoiding Error in Complex Situations:
The Logic of Failure : Why Things Go Wrong and What We Can Do to Make Them Rightby Dietrich Dorner, Robert Kimber, Rita KimberISBN 0805041605 (0-8050-4160-5)
Hardcover, Holt & Company, Henry
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Logistical Management: The Integrated Supply Chain Processby Donald J. Bowersox, David J. ClossISBN 0070068836 (0-07-006883-6)
Hardcover, McGraw-Hill College
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Madelineby Ludwig BemelmansISBN 014056439X (0-14-056439-X)
Softcover, Puffin
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› Find signed collectible books: 'Madeline'Book summary:No child could resist this adorable, 9-inch-tall, rag-doll-soft Madeline--complete with appendix-removal scar! This Parisian schoolgirl sports a jaunty felt hat with a trailing black ribbon, perfect for the mischievous redhead who is not afraid of mice and pooh-poohs the tiger at the zoo. Her blue sailor dress is removable for frequent scar viewing! Each doll comes in a big, splashy gift box (12 inches by 12 inches by 4 inches) with one unabridged paperback edition of Ludwig Bemelmans's original Madeline ("and that's all there is--there isn't any more"). (Ages 3 and older) [via]
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- Madeline: ISBN 0670445800 (0-670-44580-0)
Hardcover, Penguin Group USA - Madeline: ISBN 0670816671 (0-670-81667-1)
Hardcover, Penguin Group (USA) Incorporated - Madeline: ISBN 0808523228 (0-8085-2322-8)
Hardcover, Bt Bound - Madeline: ISBN 0590262718 (0-590-26271-8)
Softcover, Scholastic - Madeline: ISBN 014056439X (0-14-056439-X)
Softcover, Puffin
- Madeline: ISBN 0670445800 (0-670-44580-0)
Madeline 72-Copy Mixed Floor Displayby Ludwig BemelmansISBN 0140501983 (0-14-050198-3)
Softcover, Penguin Group (USA) Incorporated
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Madeline/Spanishby Ludwig Bemelmans, Ernesto Livon GrosmanISBN 067085154X (0-670-85154-X)
Hardcover, Penguin Group USA
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› Find signed collectible books: 'Madeline/Spanish'Book summary:This Spanish translation of the classic tale retains the charm of the original story--complete with fanciful rhyme, lovely settings, and the antics of Madeline. [via]
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Making Technology Investments Profitable: Roi Roadmap to Better Business Casesby Jack M. Keen, Bonnie DigriusISBN 0471227331 (0-471-22733-1)
Hardcover, John Wiley & Sons Inc
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Managing Business Process Flows: Principles Of Operations Managementby Rav AnupindiISBN 0130675466 (0-13-067546-6)
Hardcover, Pearson/Prentice Hall
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› Find signed collectible books: 'Managing Business Process Flows: Principles Of Operations Management'Book summary:The flow and process of business management and the work of those who manage business process flows. [via]
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McDonald'sby John F. LoveISBN 0553347594 (0-553-34759-4)
Softcover, Bantam Dell Pub Group
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McDonald's : Behind the Archesby John F. LoveISBN 055305127X (0-553-05127-X)
Hardcover, Bantam Books
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The Memory Jogger: A Pocket Guide of Tools for Continuous Improvementby Michael BrassardISBN 1879364034 (1-879364-03-4)
Softcover, Goal Q P C Inc
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› Find signed collectible books: 'The Memory Jogger: A Pocket Guide of Tools for Continuous Improvement'Book summary:memory [via]
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The Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement & Effective Planningby Michael Brassard, Diane RitterISBN 1879364441 (1-879364-44-1)
Softcover, Goal Q P C Inc
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› Find signed collectible books: 'The Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement & Effective Planning'Book summary:The Memory Jogger II is an easy-to-use pocket guide that describes tools to help you make continuous improvements in an organization. The tools help people at all levels participate in identifying and solving problems; eliminating rework; streamlining processes; improving cross-functional communication; decreasing costs; and measuring results. The guide supports organization-wide consistency and participation in creating organizational breakthroughs and improvements. It measures 3.5" x 5.5". [via]
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On Target: How to Conduct Effective Business Reviewsby Michele L. BechtellISBN 1576751716 (1-57675-171-6)
Hardcover, Ingram Pub Services
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Operations Management: Contemporary Concepts and Casesby Roger G. SchroederISBN 0072428619 (0-07-242861-9)
Softcover, Irwin Professional Pub
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Operations Management: Decision Making in the Operations Functionby Roger G. SchroederISBN 0070556121 (0-07-055612-1)
Hardcover, McGraw-Hill
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Operations Management: Decision Making in the Operations Function/Book and Diskby Roger G. SchroederISBN 0079116442 (0-07-911644-2)
Hardcover, McGraw-Hill College
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Operations Management for Competitive Advantageby Nicholas J. Aquilano, Richard B. Chase, F. Robert JacobsISBN 0072323159 (0-07-232315-9)
Hardcover, McGraw-Hill
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› Find signed collectible books: 'Operations Management for Competitive Advantage'Book summary:Chase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 10/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. CJA also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP. The concepts are illustrated by using abundant real world examples, articles, illustrations, problems and cases. Technology is integral to the success of this course, as such, CJA also provide students and instructors with an innovative array of leading edge technology learning and teaching tools. [via]
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Operations Management for Competitive Advantageby Richard B. Chase, F. Robert JacobsISBN 0072983930 (0-07-298393-0)
Hardcover, McGraw-Hill
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Performance Measurement & Control Systems for Implementing Strategyby Robert Simons, Robert S. Kaplan, Antonio DavilaISBN 0130219452 (0-13-021945-2)
Hardcover, Prentice Hall
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› Find signed collectible books: 'Performance Measurement & Control Systems for Implementing Strategy'Book summary:For undergraduate Management Control Systems courses and other MBA Management Accounting and Control electives. This book represents an innovative new approach to management control systems, based on the latest research and practice. Using a carefully integrated structure, it shows how today's managers use both financial and non-financial controls to drive strategies of profitable growth in rapidly changing markets. [via]
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Product Managementby Russell S. Winer, Donald R. LehmannISBN 0070275491 (0-07-027549-1)
Hardcover, McGraw-Hill College
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Production and Operations Analysisby Steven NahmiasISBN 0256195080 (0-256-19508-0)
Hardcover, McGraw-Hill College
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Production and Operations Managementby A. P. MuhlemannISBN 0273032356 (0-273-03235-6)
Softcover, Trans-Atlantic Pubns
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Production and Operations Management: A Problem-Solving and Decision-Making Approachby Norman GaitherISBN 0030263425 (0-03-026342-5)
Hardcover, Dryden Press
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Production and Operations Management: Concepts, Models, and Behaviorby Ronald J. Ebert, Everett E. AdamISBN 013717943X (0-13-717943-X)
Hardcover, Prentice Hall
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The Project Management Memory Jogger: A Pocket Guide for Project Teamsby Paula MartinISBN 1576810011 (1-57681-001-1)
Softcover, Goal Q P C Inc
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Reengineering the Corporation: A Manifesto for Business Revolutionby Michael Hammer, James ChampyISBN 0060559535 (0-06-055953-5)
Softcover, Harpercollins
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› Find signed collectible books: 'Reengineering the Corporation: A Manifesto for Business Revolution'Book summary:No business concept was more important to America's economic revival in the 1990s than reengineering -- introduced to the world in Michael Hammer and James Champy's Reengineering the Corporation. Already a classic, this international bestseller describes how the radical redesign of a company's processes, organization, and culture can achieve a quantum leap in performance.
But if you think that reengineering once was enough, think again. More changes, more challenges are coming in the twenty-first century. Now Hammer and Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.
[via]More editions of Reengineering the Corporation: A Manifesto for Business Revolution:
- Reengineering the Corporation: A Manifesto for Business Revolution: ISBN 0066621127 (0-06-662112-7)
Softcover, Harpercollins - Reengineering the Corporation: A Manifesto for Business Revolution: ISBN 088730687X (0-88730-687-X)
Softcover, Harpercollins - Reengineering the Corporation: A Manifesto for Business Revolution: ISBN 0887306403 (0-88730-640-3)
Hardcover, Harpercollins - Reengineering the Corporation: A Manifesto for Business Revolution: ISBN 0060559535 (0-06-055953-5)
Softcover, Harpercollins
- Reengineering the Corporation: A Manifesto for Business Revolution: ISBN 0066621127 (0-06-662112-7)
The Resilient Enterprise: Overcoming Vulnerability For Competitive Advantageby Yosef SheffiISBN 0262693496 (0-262-69349-6)
Softcover, Mit Pr
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Server Load Balancingby Tony BourkeISBN 0596000502 (0-596-00050-2)
Softcover, Oreilly & Associates Inc
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› Find signed collectible books: 'Server Load Balancing'Book summary:The slender Server Load Balancing explains the state of the art in multiple-server technologies implemented at Layers 4 and 5 on the OSI network model. An increasing number of shops are putting clustering and load-balancing technologies into place so as to provide high availability and an economic way to scale server capacity. Though author Tony Bourke includes a fair bit of good information on configuring four commercial load-balancing solutions, the most valuable part of his work is his high-level discussions of how load balancing fits into a larger network environment, and his explanations of the relative merits of alternative approaches to the problem. A comparison of flat-based solutions with designs based on Network Address Translation (NAT) is part of this book's value; further appeal takes the form of dozens of network diagrams that document typical working solutions.
Bourke shows his familiarity with real-life design constraints by documenting various load-balancing solutions and pointing out what each can do for an organisation--he points out that a host that implements NAT-based balancing solution can double as a firewall, thereby saving some money that would have been required for a dedicated security device. He also provides introductory material on the competing solutions' administration interfaces, enabling implementers to get a head start on their work without wading into vendor documentation. --David Wall
Topics covered: The problems presented by requirements for high availability and failover, and the solutions that server load balancing can provide. In addition to general information on flat--and NAT-based load balancing solutions--this book documents strategies for implementing Alteon WebSystems, Cisco CSS, F5 BIG-IP, and Foundry ServerIron. [via]
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Service Operations Management: Strategy, Design and Deliveryby Christine Hope, Alan MuhlemannISBN 0131499157 (0-13-149915-7)
Softcover, Prentice Hall
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The Software Requirements Memory Jogger: A Pocket Guide to Help Software And Business Teams Develop And Manage Requirementsby Ellen GottesdienerISBN 1576810607 (1-57681-060-7)
Softcover, Goal Q P C Inc
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Structure in Fives: Designing Effective Organizationsby Henry MintzbergISBN 013855479X (0-13-855479-X)
Softcover, Prentice Hall
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› Find signed collectible books: 'Structure in Fives: Designing Effective Organizations'Book summary:Here's a guide that shows managers how to choose the best organizational design for their business from five basic structures identified by the author. In it readers will discover how to avoid typical mistakes, especially those pertaining to conflict among different divisions.
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Theory of Constraintsby Eliyahu M. GoldrattISBN 0884270858 (0-88427-085-8)
Hardcover, North River Pr
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Theory of Constraints: And How It Should Be Implementedby Eliyahu M. GoldrattISBN 0884271668 (0-88427-166-8)
Softcover, North River Pr
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› Find signed collectible books: 'Theory of Constraints: And How It Should Be Implemented'Book summary:Theory of Constraints walks you through the crucial stages of a continuous program: the five steps of focusing; the process of change; how to prove effect-cause-effect; and how to invent simple solutions to complex problems. Equally important, the author reveals the devastating impact that an organization's psychology can have on the process of improvements. Theory of Constraints is a crucial document for understanding what it takes to achieve manufacturing breakthroughs. [via]
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Toyota Way: 14 Management Principles from the World's Greatest Manufacturerby Jeffrey LikerISBN 0071392319 (0-07-139231-9)
Hardcover, McGraw-Hill
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› Find signed collectible books: 'Toyota Way: 14 Management Principles from the World's Greatest Manufacturer'Book summary:The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer [via]
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The Toyota Way Fieldbook: A Practical Guide For Implementing Toyota's 4Psby Jeffrey Liker, David MeierISBN 0071448934 (0-07-144893-4)
Softcover, McGraw-Hill
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› Find signed collectible books: 'The Toyota Way Fieldbook: A Practical Guide For Implementing Toyota's 4Ps'Book summary:The Toyota Way Fieldbook is a companion to the international bestseller The Toyota Way. The Toyota Way Fieldbook builds on the philosophical aspects of Toyota's operating systems by detailing the concepts and providing practical examples for application that leaders need to bring Toyota's success-proven practices to life in any organization. The Toyota Way Fieldbook will help other companies learn from Toyota and develop systems that fit their unique cultures.
The book begins with a review of the principles of the Toyota Way through the 4Ps model-Philosophy, Processes, People and Partners, and Problem Solving. Readers looking to learn from Toyota's lean systems will be provided with the inside knowledge they need to
- Define the companies purpose and develop a long-term philosophy
- Create value streams with connected flow, standardized work, and level production
- Build a culture to stop and fix problems
- Develop leaders who promote and support the system
- Find and develop exceptional people and partners
- Learn the meaning of true root cause problem solving
- Lead the change process and transform the total enterprise
The depth of detail provided draws on the authors combined experience of coaching and supporting companies in lean transformation. Toyota experts at the Georgetown, Kentucky plant, formally trained David Meier in TPS. Combined with Jeff Liker's extensive study of Toyota and his insightful knowledge the authors have developed unique models and ideas to explain the true philosophies and principles of the Toyota Production System.
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Ugliesby Scott WesterfeldISBN 0689865384 (0-689-86538-4)
Softcover, Simon Pulse
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› Find signed collectible books: 'Uglies'Book summary:Playing on every teens passionate desire to look as good as everybody else, Scott Westerfeld (Midnighters) projects a future world in which a compulsory operation at sixteen wipes out physical differences and makes everyone pretty by conforming to an ideal standard of beauty. The "New Pretties" are then free to play and party, while the younger "Uglies" look on enviously and spend the time before their own transformations in plotting mischievous tricks against their elders. Tally Youngblood is one of the most daring of the Uglies, and her imaginative tricks have gotten her in trouble with the menacing department of Special Circumstances. She has yearned to be pretty, but since her best friend Shay ran away to the rumored rebel settlement of recalcitrant Uglies called The Smoke, Tally has been troubled. The authorities give her an impossible choice: either she follows Shays cryptic directions to The Smoke with the purpose of betraying the rebels, or she will never be allowed to become pretty. Hoping to rescue Shay, Tally sets off on the dangerous journey as a spy. But after finally reaching The Smoke she has a change of heart when her new lover David reveals to her the sinister secret behind becoming pretty. The fast-moving story is enlivened by many action sequences in the style of videogames, using intriguing inventions like hoverboards that use the riders skateboard skills to skim through the air, and bungee jackets that make wild downward plunges survivable -- and fun. Behind all the commotion is the disturbing vision of our own society -- the Rusties -- visible only in rusting ruins after a virus destroyed all petroleum. Teens will be entranced, and the cliffhanger ending will leave them gasping for the sequel. (Ages 12 and up) --Patty Campbell [via]
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The Warehouse Management Handbookby James A. TompkinsISBN 0965865916 (0-9658659-1-6)
Hardcover, Tompkins Associates
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› Find signed collectible books: 'The Warehouse Management Handbook'Book summary:This e-book version of the Warehouse Management Handbook, Second Edition offers 39 crucial, leading-edge chapters, each written by a different noted warehouse management expert. There is not a more complete guide to the science of warehouse management in print. Numbering almost a thousand pages, The Warehouse Management Handbook, Second Edition is brimming with information that will improve warehouse performance and the bottom line. As the standard warehouse management reference, this e-book is a must for every warehouse and is an ideal textbook for industrial engineering courses of study.
Chapter topics include: Third Party Warehousing, Warehouse Space and Layout Planning, Simulation, Hazardous Materials Management, Environmental Concerns in Warehousing, Automated Guided Vehicle Systems, RF Communication, Warehouse Management Systems, Electronic Data Interchange, and Loss Control. Special features in this e-book include a comprehensive index and two case studies.
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Madeleineby Ludwig BemelsmanISBN 2211021565 (2-211-02156-5)
Softcover, Archimede Editions
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› Find signed collectible books: 'Madeleine'Book summary:
Book Details:- Format: Paperback
- Publication Date: 8/1/2000
- Pages: 48
- Reading Level: Age 5 and Up
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