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› Find signed collectible books: 'About Face 2.0: The Essentials of Interaction Design'
"The following description is for the second edition of About Face. The 3rd Edtion, About Face 3 (ISBN 0470084111), is now available."
First published seven years ago-just before the World Wide Web exploded into dominance in the software world-About Face rapidly became a bestseller. While the ideas and principles in the original book remain as relevant as ever, the examples in About Face 2.0 are updated to reflect the evolution of the Web.
Interaction Design professionals are constantly seeking to ensure that software and software-enabled products are developed with the end-user's goals in mind, that is, to make them more powerful and enjoyable for people who use them. About Face 2.0 ensures that these objectives are met with the utmost ease and efficiency.
Alan Cooper (Palo Alto, CA) has spent a decade making high-tech products easier to use and less expensive to build-a practice known as "Interaction Design." Cooper is now the leader in this growing field. Mr. Cooper is also the author of two bestselling books that are widely considered indispensable texts. About Face: The Essentials of User Interface Design, intro-duced the first comprehensive set of practical design principles. The Inmates Are Running the Asylum explains how talented people and companies continually create aggravating high-tech products that fail to meet customer expectations.
Robert Reimann has spent the past 15 years pushing the boundaries of digital products as a designer, writer, lecturer, and consultant. He has led dozens of interaction design projects in domains including e-commerce, portals, desktop productivity, authoring environments, medical and scientific instrumentation, wireless, and handheld devices for startups and Fortune 500 clients alike. Joining Cooper in 1996, Reimann led the development and refinement of many goal-directed design methods described in About Face 2.0. He has lectured on these methods at major universities and to international industry audiences. He is a member of the advisory board of the UC Berkeley Institute of Design. [via]
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› Find signed collectible books: 'About Face: The Essentials of User Interface Design'
An excellent book for anyone who wants to understand why so much software is so poorly designed -- and an even better book for anyone who wants to DO something about the problem. Must reading (and doing!) for programmers of any level. [via]
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› Find signed collectible books: 'Ambient Findability'
How do you find your way in an age of information overload? How can you filter streams of complex information to pull out only what you want? Why does it matter how information is structured when Google seems to magically bring up the right answer to your questions? What does it mean to be "findable" in this day and age? This eye-opening new book examines the convergence of information and connectivity. Written by Peter Morville, author of the groundbreaking Information Architecture for the World Wide Web, the book defines our current age as a state of unlimited findability. In other words, anyone can find anything at any time. Complete navigability.
Morville discusses the Internet, GIS, and other network technologies that are coming together to make unlimited findability possible. He explores how the melding of these innovations impacts society, since Web access is now a standard requirement for successful people and businesses. But before he does that, Morville looks back at the history of wayfinding and human evolution, suggesting that our fear of being lost has driven us to create maps, charts, and now, the mobile Internet.
The book's central thesis is that information literacy, information architecture, and usability are all critical components of this new world order. Hand in hand with that is the contention that only by planning and designing the best possible software, devices, and Internet, will we be able to maintain this connectivity in the future. Morville's book is highlighted with full color illustrations and rich examples that bring his prose to life.
Ambient Findability doesn't preach or pretend to know all the answers. Instead, it presents research, stories, and examples in support of its novel ideas. Are we truly at a critical point in our evolution where the quality of our digital networks will dictate how we behave as a species? Is findability indeed the primary key to a successful global marketplace in the 21st century and beyond. Peter Morville takes you on a thought-provoking tour of these memes and more -- ideas that will not only fascinate but will stir your creativity in practical ways that you can apply to your work immediately.
""A lively, enjoyable and informative tour of a topic that's only going to become more important.""
--David Weinberger, Author, "Small Pieces Loosely Joined" and "The Cluetrain Manifesto"
""I envy the young scholar who finds this inventive book, by whatever strange means are necessary. The future isn't just unwritten--it's unsearched.""
--Bruce Sterling, Writer, Futurist, and Co-Founder, The Electronic Frontier Foundation
""Search engine marketing is the hottest thing in Internet business, and deservedly so. Ambient Findability puts SEM into a broader context and provides deeper insights into human behavior. This book will help you grow your online business in a world where being found is not at all certain.""
--Jakob Nielsen, Ph.D., Author, "Designing Web Usability: The Practice of Simplicity"
""Information that's hard to find will remain information that's hardly found--from one of the fathers of the discipline of information architecture, and one of its most experienced practitioners, come penetrating observations on why findability is elusive and how the act of seeking changes us.""
--Steve Papa, Founder and Chairman, Endeca
""Whether it's a fact or a figure, a person or a place, Peter Morville knows how to make it findable. Morville explores the possibilities of a world where everything can always be found--and the challenges in getting there--in this wide-ranging, thought-provoking book.""
--Jesse James Garrett, Author, "The Elements of User Experience"
""It is easy to assume that current searching of the World Wide Web is the last word in finding and using information. Peter Morville shows us that search engines are just the beginning. Skillfully weaving together information science research with his own extensive experience, he develops for the reader a feeling for the near future when information is truly findable all around us. There are immense implications, and Morville's lively and humorous writing brings them home.""
--Marcia J. Bates, Ph.D., University of California Los Angeles
""I've always known that Peter Morville was smart. After reading Ambient Findability, I now know he's (as we say in Boston) wicked smart. This is a timely book that will have lasting effects on how we create our future."
--Jared Spool, Founding Principal, User Interface Engineering
""In Ambient Findability, Peter Morville has put his mind and keyboard on the pulse of the electronic noosphere. With tangible examples and lively writing, he lays out the challenges and wonders of finding our way in cyberspace, and explains the mutually dependent evolution of our changing world and selves. This is a must read for everyone and a practical guide for designers.""
--Gary Marchionini, Ph.D., University of North Carolina
""Find this book! Anyone interested in makinginformation easier to find, or understanding how finding and being found is changing, will find this thoroughly researched, engagingly written, literate, insightful and very, very cool book well worth their time. Myriad examples from rich and varied domains and a valuable idea on nearly every page. Fun to read, too!"
--Joseph Janes, Ph.D., Founder, Internet Public Library
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› Find signed collectible books: 'Applying Use Cases: A Practical Guide'
A use case is an interaction between your system and an actor--a person or entity using it. So it describes how your system "looks" to the outside world. In Applying Use Cases the authors show you how use cases describe what your system should do and how each thing it does should relate to other parts of the system.
Use cases are an integral part of UML and RUP so enterprise-level programmers need to know them. They are most useful in the planning stages of large projects to provide a sanity check and a framework. The authors demonstrate the use case process with a hypothetical project to develop a new mail order company. Somewhat twee "discussions" between the fictional developers humanise the subject and provide an unusual degree of narrative tension for such an academic work.
About two thirds of the book is concerned with teaching you how use case is employed. It covers documentation, diagramming, levels of detail and the review process. There's also discussion on splitting large projects and construction/delivery of the system. In the appendices you'll find resources--books and Web sites--documentation templates, UML notation and the order processing system itself taken as far as designing graphic interfaces.
All in all, a thoroughly readable, hands on, introduction to an important and useful project design tool. --Steve Patient [via]
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› Find signed collectible books: 'Art of Human-Computer Interface Design'
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› Find signed collectible books: 'The Art of Interactive Design: A Euphonious and Illuminating Guide to Building Successful Software'
An understanding of what makes things interactive is key to the successful creation of websites, computer games, and software. In The Art of Interactive Design, Chris Crawford explains what interactivity is, how it works, why it's important, and how to design good software and websites that are truly interactive. Crawford's colloquial, conversational style makes it easy to grasp the fundamentals and the theoretical underpinnings of interactivity, as he discusses specific social and artistic issues.
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› Find signed collectible books: 'Building Enhanced Html Help With Dhtml and Css'
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› Find signed collectible books: 'CodeNotes for Web-Based UI'
› Find signed collectible books: 'Contextual Design: Defining Customer-Centered Systems'
There's certainly no shortage of software design methods: most demand total allegiance, and many claim to be the only true way to delivering useful and maintainable software systems in a timely manner. Contextual Design describes another worthwhile software engineering method, one that places the user (or customer) at the forefront of the software design process from beginning to end. This method seems to be a particularly worthwhile addition to the literature.
Contextual Design begins with contextual inquiry, where software developers interview users and attempt to understand the way they work. Such "customer empathy" is central to the Contextual Design process and a total understanding of "work" within organizations is the mantra here. The book describes how, later in the process, software developers step back from the user data and do an "affinity," which is an overall analysis of hundreds (or even thousands) of individual facts. Contextual Design then explains the additional steps required to build systems using this method, including building models for flow, sequence, and artifacts, and establishing the cultural and the physical environments for a system. After getting an overview, developers consolidate these initial models, get more user input, and then design user interfaces.
This book, written in a clear, informal style without excessive jargon, reads very much like a book on business motivation. Various practitioners of Contextual Design offer short testimonials on the software design method. [via]
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› Find signed collectible books: 'The Design of Everyday Things'
Anyone who designs anything to be used by humans--from physical objects to computer programs to conceptual tools--must read this book, and it is an equally tremendous read for anyone who has to use anything created by another human. It could forever change how you experience and interact with your physical surroundings, open your eyes to the perversity of bad design and the desirability of good design, and raise your expectations about how things should be designed. [via]
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› Find signed collectible books: 'The Design of Sites: Patterns For Creating Winning Web Sites'
<>Praise for the second edition of The Design of Sites
"In my worldwide IBM marketing role, I have the benefit of working with some of the finest international interactive agencies and internal Web teams. As I read The Design of Sites, [I see] the insight from years of professional advice has been put to paper. Nowhere have I seen such a practical, effective, and easy-to-use book to solve and avoid Internet design issues. I keep a copy of the book handy to remind me of the things I forgot and to gain fresh perspectives. It never fails to deliver."
-John Cilio, marketing manager, IBM System x & z Storage Synergy
"The Design of Sites artfully brings forward the original intent of Christopher Alexanders pattern language into the user experience design arena. It is a valuable and comprehensive reference."
-George Hackman, Jr., senior director of User Experience for User Interface Guidelines, Patterns and Standards, Oracle Corporation
"The Design of Sites is one of the best tools I have in my usability toolbox. [These] Web UI design patterns make it easy for me to show my clients how to get the most usability bang for their buck."
-Claudia Alden Case, usability consultant and interaction designer, Alden Case Enterprises, Inc.
"If only biology class had been like this. Lucid text, bulletproof content, and a comprehensive taxonomy thats just as much a source of inspiration as it is a production tool. This is a really, really good book. If you build Web sites, read it."
-Marc Campbell, author of Web Design Garage
Praise for the first edition of The Design of Sites
"Stop reinventing the wheel every time you design a Web site! The Design of Sites helps you rethink your Web sites in terms of genres and patterns. Once you have identified the patterns and applied the best practices for those patterns as outlined in this book, you will reduce your design effort by 50 percent . . . at least!"
-Pawan R. Vora, vice president, Information Architecture, Seurat Company
"The content [in The Design of Sites] could make a novice into a seasoned professional over a weekend. Many companies pay a fortune for the information contained in the books primary chapters."
-John Cilio, marketing manager, IBM System x & z Storage Synergy
"This book has many handy checklists for what you should and should not do in creating a conventional Web site. Just following the authors suggestions would put your site in the top few percent for readability and usability."
-Jef Raskin, creator of the Macintosh computer and author of The Humane Interface
"Now that The Design of Sites has made its appearance, we won't have to put up with those poorly designed Web pages. These authors have captured patterns from successful Web designers, including their own experience in consulting and teaching, and have made this information accessible to all of us. The book is readable yet full of worthwhile information--a valuable addition to any Web designers bookshelf."
-Linda Rising, independent consultant and author of The Patterns Handbook, The Pattern Almanac 2000, and Design Patterns in Communications Software
"[The Design of Sites] bridges the gap from theory to practice and makes it possible for people in the Web-design space to use user-centered design principles in their workwithout having to undertake extensive training."
-Maya Venkatraman, human interface engineer, Sun Microsystems
"The coverage [in The Design of Sites] is excellent--issues go beyond the traditional design the best page focus and do a good job of showing the context. I havent seen any other book with the kind of breadth this has."
-Terry Winograd, professor of computer science, Stanford University, and editor of Bringing Design to Software
"With this book as a reference, you can benefit from what companies like Yahoo! have learned and apply it to your site, even if you dont have a design and research team similarly sized and staffed."
From the foreword by Irene Au, director of User Experience, Google; former vice president of User Experience and Design, Yahoo!
The Design of Sites , Second Edition, is the definitive reference for the principles, patterns, methodologies, and best practices underlying exceptional Web design. If you are involved in the creation of dynamic Web sites, this book will give you all the necessary tools and techniques to create effortless end-user Web experiences, improve customer satisfaction, and achieve a balanced approach to Web design.
After a comprehensive tutorial covering the foundations of good Web site design, you will move on to discover the thirteen major Web design pattern groups. These patterns solve recurring design problems and help design teams avoid reinventing the wheel. Patterns range from creating a solid navigation framework and the all-important home page, to instilling trust and building credibility with your customers and improving site performance through better design.
The book features
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› Find signed collectible books: 'The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience'
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› Find signed collectible books: 'Designing the User Interface: Strategies for Effective Human-Computer Interaction'
In revising this well-known book, Ben Shneiderman again provides a complete, current, and authoritative introduction to user-interface design. Students will learn practical techniques and guidelines needed to develop good systems designs - systems with interfaces the typical user can understand, predict, and control. This third edition features new chapters on the World Wide Web, information visualization, and computer-supported cooperative work. It contains expanded and earlier coverage of development methodologies, evaluation techniques, and user-interface building tools. The author provides provocative discussion of speech input/output, natural-language interaction, anthropomorphic design, virtual environments, and intelligent (software) agents. An associated booksite on the World Wide Web provides students with additional resources: http://www.aw.com/DTUI [via]
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› Find signed collectible books: 'Designing for Interaction: Creating Smart Applications And Clever Devices'
Explore the new design discipline that is behind such products as the iPod and innovative Web sites like Flickr. While other books on this subject are either aimed at more seasoned practitioners or else are too focused on a particular medium like software, this guide will take a more holistic approach to the discipline, looking at interaction design for the Web, software, and devices. It is the only interaction design book that is coming from a designers point of view rather than that of an engineer.
This much-needed guide is more than just a how-to manual. It covers interaction design fundamentals, approaches to designing, design research, and more, and spans all mediumsInternet, software, and devices. Even robots! Filled with tips, real-world projects, and interviews, youll get a solid grounding in everything you need to successfully tackle interaction design.
Designing for Interaction is an AIGA Design Press book, published under Peachpit's New Riders imprint in partnership with AIGA.
[via]
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› Find signed collectible books: 'Designing Interfaces'
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› Find signed collectible books: 'Designing Visual Interfaces: Communication Oriented Techniques'
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› Find signed collectible books: 'Designing Web Usability'
Creating Web sites is easy. Creating sites that truly meet the needs and expectations of the wide range of online users is quite another story. In Designing Web Usability: The Practice of Simplicity, renowned Web usability guru Jakob Nielsen shares his insightful thoughts on the subject. Packed with annotated examples of actual Web sites, this book sets out many of the design precepts all Web developers should follow.
This guide segments discussions of Web usability into page, content, site, and intranet design. This breakdown skillfully isolates for the reader many subtly different challenges that are often mixed together in other discussions. For example, Nielsen addresses the requirements of viewing pages on varying monitor sizes separately from writing concise text for "scanability." Along the way, the author pulls no punches with his opinions, using phrases like "frames: just say no" to immediately make his feelings known. Fortunately, his advise is some of the best you'll find.
One of the unique aspects of this title is the use of actual statistics to buttress the author's opinions on various techniques and technologies. He includes survey results on sizes of screens, types of queries submitted to search portals, response times by connection type and more. This book is intended as the first of two volumes--focusing on the "what." The author promises a follow-up title that will show the "hows" and, based on this installation, we can't wait. --Stephen W. Plain
Topics covered: Cross-platform design, response time considerations, writing for the Web, multimedia implementation, navigation strategies, search boxes, corporate intranet design, accessibility for disabled users, international considerations, and future predictions. [via]
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› Find signed collectible books: 'Developing User Interfaces: Ensuring Usability Through Product & Process'
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› Find signed collectible books: 'Don't Make Me Think: A Common Sense Approach To The Web Usability'
Usability design is one of the most important though often least attractive tasks for a Web developer. In Don't Make Me Think, author Steve Krug lightens up the subject with good humour and excellent to-the-point examples.
The title of the book is its chief personal design premise. All of the tips, techniques and examples presented within it revolve around users being able to surf merrily through a well-designed site with minimal cognitive strain. Readers will quickly come to agree with many of the book's assumptions. For example, "We don't read pages--we scan them" and, "We don't figure out how things work--we muddle through". Getting to grips with such hard facts sets the stage for Web design that then produces top-notch sites.
Using an attractive mix of full-colour screen shots, cute cartoons and diagrams, and informative sidebars, the book keeps your attention and drives home some crucial points. Much of the content is devoted to proper use of conventions and content layout, and the "before and after" examples are superb. Topics such as the wise use of rollovers and usability testing are covered using a consistently practical approach.
This is the type of book you can blow through in a couple evenings. But despite its conciseness, it will give you an expert's ability to judge Web design. You'll never form a first impression of a site in the same way again. --Stephen W Plain [via]
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› Find signed collectible books: 'The Elements of User Interface Design'
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› Find signed collectible books: 'Emotional Design: Why We Love (or Hate) Everyday Things'
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› Find signed collectible books: 'Envisioning Information'
This book celebrates escapes from the flatlands of both paper and computer screen, showing superb displays of high-dimensional complex data. The most design-oriented of Edward Tufte's books, Envisioning Information shows maps, charts, scientific presentations, diagrams, computer interfaces, statistical graphics and tables, stereo photographs, guidebooks, courtroom exhibits, timetables, use of color, a pop-up, and many other wonderful displays of information. The book provides practical advice about how to explain complex material by visual means, with extraordinary examples to illustrate the fundamental principles of information displays. Topics include escaping flatland, color and information, micro/macro designs, layering and separation, small multiples, and narratives. Winner of 17 awards for design and content. 400 illustrations with exquisite 6- to 12-color printing throughout. Highest quality design and production. [via]
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› Find signed collectible books: 'Human Error in Computer Systems'
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› Find signed collectible books: 'The Humane Interface: New Directions for Designing Interactive Systems'
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› Find signed collectible books: 'In the Beginning...Was the Command Line'
Neal Stephenson, author of the sprawling and engaging Cryptonomicon, has written a manifesto that could be spoken by a character from that brilliant book. Primarily, In the Beginning ... Was the Command Line discusses the past and future of personal computer operating systems. "It is the fate of manufactured goods to slowly and gently depreciate as they get old," he writes, "but it is the fate of operating systems to become free." While others in the computer industry express similarly dogmatic statements, Stephenson charms the reader into his way of thinking, providing anecdotes and examples that turn the pages for you.
Stephenson is a techie, and he's writing for an audience of coders and hackers in Command Line. The idea for this essay began online, when a shortened version of it was posted on Slashdot.org. The book still holds some marks of an e-mail flame gone awry, and some tangents should have been edited to hone his formidable arguments. But unlike similar writers who also discuss technical topics, he doesn't write to exclude; readers who appreciate computing history (like Dealers of Lightning or Fire in the Valley) can easily step into this book.
Stephenson tackles many myths about industry giants in this volume, specifically Apple and Microsoft. By now, every newspaper reader has heard of Microsoft's overbearing business practices, but Stephenson cuts to the heart of new issues for the software giant with a finely sharpened steel blade. Apple fares only a little better as Stephenson (a former Mac user himself) highlights the early steps the company took to prepare for a monopoly within the computer market--and its surprise when this didn't materialize. Linux culture gets a thorough--but fair--skewering, and the strengths of BeOS are touted (although no operating system is nearly close enough to perfection in Stephenson's eyes).
As for the rest of us, who have gladly traded free will and an intellectual understanding of computers for a clutter-free, graphically pleasing interface, Stephenson has thoughts to offer as well. He fully understands the limits nonprogrammers feel in the face of technology (an example being the "blinking 12" problem when your VCR resets itself). Even so, within Command Line he convincingly encourages us as a society to examine the metaphors of technology--simplifications that aren't really much simpler--that we greedily accept. --Jennifer Buckendorff [via]
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› Find signed collectible books: 'Information Architecture for the World Wide Web'
Today's web sites have moved far beyond "brochureware." They are larger and more complex, have great strategic value to their sponsors, and their users are busier and less forgiving. Designers, information architects, and web site managers are required to juggle vast amounts of information, frequent changes, new technologies, and sometimes even multiple objectives, making some web sites look like a fast-growing but poorly planned city-roads everywhere, but impossible to navigate. Well-planned information architecture has never been as essential as it is now.
Information Architecture for the World Wide Web, 2nd Edition, shows you how to blend aesthetics and mechanics for distinctive, cohesive web sites that work. Most books on web development concentrate on either the graphics or the technical issues of a site. This book focuses on the framework that holds the two together.
This edition contains more than 75% new material. You'll find updated chapters on organization, labeling, navigation, and searching; and a new chapter on thesauri, controlled vocabularies and metadata will help you understand the interconnectedness of these systems. The authors have expanded the methodology chapters to include a more interdisciplinary collection of tools and techniques. They've also complemented the top-down strategies of the first edition with bottom-up approaches that enable distributed, emergent solutions.
A whole new section addresses the opportunities and challenges of practicing information architecture, while another section discusses how that work impacts and is influenced by the broader organizational context. New case studies provide models for creating enterprise intranet portals and online communities. Finally, you'll find pointers to a wealth of essential information architecture resources, many of which did not exist a few years ago.
By applying the principles outlined in this completely updated classic, you'll build web sites and intranets that are easier to navigate and appealing to your users, as well as scalable and simple to maintain. Information Architecture for the World Wide Web, 2nd Edition is a treasure trove of ideas and practical advice for anyone involved in building or maintaining a large, complex web site or intranet.
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› Find signed collectible books: 'Information Architecture for the World Wide Web : Designing Large-Scale Web Sites'
In Chapter 6 of Information Architecture for the World Wide Web, the authors discuss the details of good search-engine design. In a bitingly humorous segment, they analyze a Web site's search-page results: "Let's say you're interested in knowing what the New Jersey sales tax is.... So you go to the State of New Jersey web site and search on sales tax. The 20 results are scored at either 84% or 82% relevant. Why does each document receive only one of two scores?... And what the heck makes a document 2% more relevant than another?"
With a swift and convincing stroke, the authors of Information Architecture for the World Wide Web tear down many entrenched ideas about Web design. Flashy animations are cool, they agree, as long as they don't aggravate the viewer. Nifty clickable icons are nice, but are their meanings universal? Is the search engine providing results that are useful and relevant? This book acts as a mirror and with careful questioning causes the reader to think through all the elements and decisions required for well-crafted Web design. --Jennifer Buckendorff [via]
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› Find signed collectible books: 'Information Dashboard Design: The Effective Visual Communication Of Data'
Dashboards have become popular in recent years as uniquely powerful tools for communicating important information at a glance. Although dashboards are potentially powerful, this potential is rarely realized. The greatest display technology in the world won't solve this if you fail to use effective visual design. And if a dashboard fails to tell you precisely what you need to know in an instant, you'll never use it, even if it's filled with cute gauges, meters, and traffic lights. Don't let your investment in dashboard technology go to waste.
This book will teach you the visual design skills you need to create dashboards that communicate clearly, rapidly, and compellingly. Information Dashboard Design will explain how to:
Stephen Few has over 20 years of experience as an IT innovator, consultant, and educator. As Principal of the consultancy Perceptual Edge, Stephen focuses on data visualization for analyzing and communicating quantitative business information. He provides consulting and training services, speaks frequently at conferences, and teaches in the MBA program at the University of California in Berkeley. He is also the author of Show Me the Numbers: Designing Tables and Graphs to Enlighten.
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› Find signed collectible books: 'The Inmates Are Running the Asylum'
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› Find signed collectible books: 'The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity'
In this book about the darker side of technology's impact on our lives, Alan Cooper begins by explaining that unlike other devices throughout history, computers have a "meta function:" an unwanted, unforeseen option that users may accidentally invoke with what they thought was a normal keystroke. Cooper details many of these meta functions to explain his central thesis: programmers need to seriously reevaluate the many user-hostile concepts deeply embedded within the software development process.
Rather than provide users with a straightforward set of options, programmers often pile on the bells and whistles and ignore or deprioritize lingering bugs. For the average user, increased functionality is a great burden, adding to the recurrent chorus that plays, "computers are hard, mysterious, unwieldy things." (An average user, Cooper asserts, who doesn't think that way or who has memorized all the esoteric commands and now lords it over others, has simply been desensitized by too many years of badly designed software.)
Cooper's writing style is often overblown, with a pantheon of cutesy terminology (i.e., "dancing bearware") and insider back-patting. (When presenting software to Bill Gates, he reports that Gates replied: "How did you do that?" to which he writes, "I love stumping Bill!") More seriously, he is also unable to see beyond software development's importance--a sin he accuses programmers of throughout the book.
Even with that in mind, the central questions Cooper asks are too important to ignore: Are we making users happier? Are we improving the process by which they get work done? Are we making their work hours more effective? Cooper looks to programmers, business managers, and what he calls "interaction designers" to question current assumptions and mindsets. Plainly, he asserts that the goal of computer usage should be "not to make anyone feel stupid." Our distance from that goal reinforces the need to rethink entrenched priorities in software planning. --Jennifer Buckendorff [via]
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› Find signed collectible books: 'Interactivity by Design'
This book is an excellent guide for marketing, communications, and other professionals who need to develop a CD-ROM, kiosk, or Web site. Amy Satran and Ray Kristof make an intelligent distinction between information design, interaction design, and presentation design, discussing such issues as audience research, resource planning, image maps, navigation, storyboard and prototype production, and final output. The presentation design section is key, providing non-designers with a primer on working with resolution and color within the constraints of Web and CD delivery. There is also instruction on devising coherent and consistent style and layout. Get this book if you need to learn what's going on with new media quickly. [via]
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› Find signed collectible books: 'Interface Culture: How New Technology Transforms the Way We Create and Communicate'
Steven Johnson turns the tables on the way we consider our computer interfaces. While many discussions focus on how interfaces help us work by adapting to our ways of thinking and our real-world metaphors, Johnson jumps from there to look at how our thinking and world view are altered by our computer interfaces.
He begins with the simple: The mouse improved the spatial nature of our computers by letting us move, by the proxy of our pointers, within the screen. The windows metaphor made cyberspace a 3-D space. And while we tend to think about the graphical nature of interfaces, Johnson also explores the textual side and how it has changed the way we work with the written word.
Interface Culture then goes on to show how, with each advance in technology, the interface shapes our perceptions in new ways. Where mice and windows turned the computing world into cyberspace, agents have created a perception of software as personality. On the larger scale, Johnson sees these tools, originally built on noncyber metaphors, as creating, in their turn, a new set of metaphors for looking at the rest of the world. And while he finds it exciting, he spends considerable time on such shortcomings in our approach to interfacing: what he considers the excessive emphasis on graphics elements at the cost of anything textual. Johnson, who is the editor of the cerebral Feed Web site and whom Newsweek called one of the most influential people in cyberspace, has written an intelligent book about interface design, its relationship to the real world, and how it affects our perception of worlds both cyber and physical. [via]
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› Find signed collectible books: 'Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex and Information Applicances Are the Solution'
Currently, computer users must navigate a sea of guidebooks, frequently asked questions (FAQs), and wizards to perform a task such as searching the Web or creating a spreadsheet. While Donald Norman acknowledges that the personal computer allows for "flexibility and power," he also makes its limitations perfectly clear. "The personal computer is perhaps the most frustrating technology ever," he writes. "It should be quiet, invisible, unobtrusive." His vision is that of the "information appliance," digital tools created to answer our specific needs, yet interconnected to allow communication between devices.
His solution? "Design the tool to fit so well that the tool becomes a part of the task." He proposes using the PC as the infrastructure for devices hidden in walls, in car dashboards, and held in the palm of the hand. A word of caution: some of Norman's zealotry leads to a certain creepiness (global positioning body implants) and goofiness (electric-power-generating plants in shoes). His message, though, is reasonably situated in the concept that the tools should bend to fit us and our goals: we sit down to write, not to word process; to balance bank accounts, not to fill in cells on a spreadsheet. In evenly measuring out the future of humanity's technological needs--and the limitations of the PC's current incarnation--Norman presents a formidable argument for a renaissance of the information appliance. --Jennifer Buckendorff [via]
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› Find signed collectible books: 'The Makeover Book: 101 Design Solutions for Online & Desktop Publishers'
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› Find signed collectible books: 'Observing the User Experience: A Practioner's Guide for User Research'
The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created.
Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account.
·Explains how to create usable products that are still original, creative, and unique
·A valuable resource for designers, developers, project managers-anyone in a position where their work comes in direct contact with the end user.
·Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively
·Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users [via]
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› Find signed collectible books: 'Paper Prototyping: The Fast and Simple Techniques for Designing and Refining the User Interface'
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› Find signed collectible books: 'Plans and Situated Actions: The Problem of Human-Machine Communication'
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› Find signed collectible books: 'The Psychology of Everyday Things'
With the many recent advances in technology, it seems, there has followed a diminution of quality. Electronic books have several advantages over their print counterparts, for instance. But for the time being, they're hard to use and unattractive to boot. Computers, which are supposed to make our lives easier, are commonly sources of frustration and wasted time. Movies are wondrously chock-a-block with special effects--but someone forgot the story. And so on.
Donald Norman, a retired professor of cognitive science, is bothered to no end by the fact that grappling with unfriendly objects now takes up so many of our hours. Over the course of several books, of which The Psychology of Everyday Things was the first, he has railed against bad design. He scrutinizes a range of artifacts that are supposed to make our daily living a little easier, and he finds most of them wanting. Why, he asks, does a door need instructions that say "push" or "pull"? A well-designed object, he argues, is self-explanatory. But well-designed objects are increasingly rare, for the present culture places a higher value on aesthetics than utility, even with such items as cordless screwdrivers, dresser drawers, and kitchen cabinets. In their concern for creating "art," many designers don't seem to consider what people actually do with things. Such disregard, Norman suggests, leads to few objects being standardized: think of all the different kinds of unsynchronized clocks that lurk in microwave ovens, VCRs, coffee makers, and the like--and of all the different kinds of batteries needed to drive them. Why, he wonders, must we reset all those clocks whenever the power goes off? Some designer somewhere, he ventures, ought to develop a master clock that communicates with all other electric clocks in a home--one that, when reset, synchronizes its slave units.
You don't need to be especially interested in technological matters to enjoy Norman's arguments. The book's underlying question is aimed at a global audience: will the design of everyday things improve? If this entertaining and, yes, well-designed book changes even a few minds, perhaps it will. --Gregory McNamee [via]
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› Find signed collectible books: 'Readings in Human-Computer Interaction: A Multidisciplinary Approach'
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› Find signed collectible books: 'Software Psychology: Human Factors in Computer and Information Systems'
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› Find signed collectible books: 'Things That Make Us Smart: Defending Human Attributes in the Age of the Machine'
Bestselling scientist Norman explores the nature of memory and knowledge and the representation and display of ideas in all forms, drawing attention to the distinctively human qualities that can be manipulated by machines and which are often threatened by designers who disdain those qualities as "distractable" or "inefficient". [via]
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› Find signed collectible books: 'Think Unix'
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› Find signed collectible books: 'To Engineer Is Human: The Role of Failure in Successful Design'
The moral of this book is that behind every great engineering success is a trail of often ignored (but frequently spectacular) engineering failures. Petroski covers many of the best known examples of well-intentioned but ultimately failed design in action -- the galloping Tacoma Narrows Bridge (which you've probably seen tossing cars willy-nilly in the famous black-and-white footage), the collapse of the Kansas City Hyatt Regency Hotel walkways -- and many lesser known but equally informative examples. The line of reasoning Petroski develops in this book were later formalized into his quasi-Darwinian model of technological evolution in The Evolution of Useful Things, but this book is arguably the more illuminating -- and defintely the more enjoyable -- of these two titles. Highly recommended. [via]
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› Find signed collectible books: 'Tog on Interface'
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› Find signed collectible books: 'Tog on Software Design'
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› Find signed collectible books: 'Turn Signals Are the Facial Expressions of Automobiles'
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› Find signed collectible books: 'Understanding Your Users: A Practical Guide to User Requirements, Methods, Tools and Techniques'
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› Find signed collectible books: 'The Unified Modeling Language User Guide'
One of the most important recent developments in software engineering is the Unified Modeling Language (UML) standard for documenting software designs. Written by UML's inventors (the so-called Three Amigos of software engineering), The Unified Modeling Language User Guide provides a very appealing guide to all the fundamentals of using UML effectively. The book opens with a basic tour of the essential concepts and modeling diagrams used in UML, including class diagrams, use case diagrams, and basic modeling principles. The authors pay close attention to modeling classes (and documenting the relationships between classes) as well as use case diagrams (which show how software will be used by various actors in a system). This book mixes in a little software-engineering theory, too, but it makes use of clear examples and actual UML diagrams to illustrate key concepts.
Later in the book, the authors discuss more difficult notational diagrams (such as state diagrams and activity diagrams, which can be used to model behavior in a system). Whatever your background in software engineering, you'll no doubt appreciate the author's clear explanations of basic (and advanced) modeling concepts, as well as the nuts-and-bolts details of today's powerful UML. With its combination of expert modeling advice and excellent detail on the specifics of UML, this book will be absolutely essential reading for anyone who wants to use UML for real-world software design. --Richard Dragan [via]
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› Find signed collectible books: 'Usability Engineering'
An authoritative text by one of the premier researchers in usability engineering in the 1990s, Jakob Nielsen's Usability Engineering provides a landmark guide to software design that has helped bring this area of research into the mainstream of computing. "Usability" is the measurement of how easy or difficult it is to be productive with a piece of software. It often looks at the user interface--what elements appear onscreen and how efficient, confusing, and/or intuitive they are for beginning, intermediate, and advanced users. "Usability engineering" is the formal study of usability. It grew out of research on human factors, which looked at the way people interact with their environment.
The best thing about this book is its concise, cut-to-the-chase approach when defining usability and ways to measure and improve it. As the author notes, in the old days of computing, documents that attempted to define usability might have over 1,000 rules. The author offers just a handful of guiding principles for creating better software that apply even today. (Published just before the Internet revolution, this book's principles still hold true for Web designers, as well as those who create more traditional applications.)
Throughout this text, the author argues for the benefits of improved software usability. With software use as with all things, time is money and making more efficient interfaces translates into lower personnel costs and more productivity. The book also does a fine job of integrating usability design into the software development process, with guides for planning, working with end users, and running tests with users (whether on videotape or in person). The 50-page bibliography attests to the author's previous research on usability.
For anyone who needs to create better, more efficient software, Usability Engineering can help. This clear and intelligent guide to the science of usability engineering has helped enhance the potential of computers to work with end users more efficiently. In the new century, software developers will undoubtedly seek new advances in usability, in part because of the groundwork laid by books like this one. --Richard Dragan
Topics covered: Usability basics, measuring usability, types of users, history of user interfaces, the usability engineering lifecycle, design techniques, heuristics and hints for improving usability, testing, managing user tests, assessing usability, interface standards, internationalization, and Computer-Aided Usability Engineering (CAUSE) tools. [via]
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› Find signed collectible books: 'The Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design'
A commitment to usability in user interface design and development offers enormous benefits, including greater user productivity, more competitive products, lower support costs, and a more efficient development process. But what does it mean to be committed to usability? Inside, a twenty-year expert answers this question in full, presenting the techniques of Usability Engineering as a series of product lifecycle tasks that result directly in easier-to-learn, easier-to-use software.
You'll learn to perform a complete requirements analysis and then incorporate the resulting goals and constraints in a highly structured, iterative design and development process. This process doesn't end with installation but instead begins anew with the collection of user feedback that will guide further development. Also covered are organizational issues related to the implementation of Usability Engineering, including cost justification, project planning, and organizational structures.
* Unites all current UE techniques in a single, authoritative resource, presenting a coherent lifecycle process in which each clearly defined task leads directly the next.
* Teaches concrete, immediately usable skills to practitioners in all kinds of product development organizations-from internal departments to commercial developers to consultants.
* Contains examples of actual software development projects and the ways in which they have benefited from Usability Engineering.
* Deals in specifics, not generalities-provides detailed templates and instructions for every phase of the Usability Engineering lifecycle.
* Pays special attention to Web site development and explains how Usability Engineering principles can be applied to the development of any interactive product. [via]
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› Find signed collectible books: 'Usability for the Web: Designing Web Sites That Work'
Every stage in the design of a new web site is an opportunity to meet or miss deadlines and budgetary goals. Every stage is an opportunity to boost or undercut the site's usability.
This book tells you how to design usable web sites in a systematic process applicable to almost any business need. You get practical advice on managing the project and incorporating usability principles from the project's inception. This systematic usability process for web design has been developed by the authors and proven again and again in their own successful businesses.
A beacon in a sea of web design titles, this book treats web site usability as a preeminent, practical, and realizable business goal, not a buzzword or abstraction. The book is written for web designers and web project managers seeking a balance between usability goals and business concerns.
* Examines the entire spectrum of usability issues, including architecture, navigation, graphical presentation, and page structure.
* Explains clearly the steps relevant to incorporating usability into every stage of the web development process, from requirements to tasks analysis, prototyping and mockups, to user testing, revision, and even postlaunch evaluations.
* Includes forms, checklists, and practical techniques that you can easily incorporate into your own projects at http://www.mkp.com/uew/. [via]
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› Find signed collectible books: 'Usable Web Menus'
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› Find signed collectible books: 'The Visual Display of Quantitative Information'
A timeless classic in how complex information should be presented graphically. The Strunk & White of visual design. Should occupy a place of honor--within arm's reach--of everyone attempting to understand or depict numerical data graphically. The design of the book is an exemplar of the principles it espouses: elegant typography and layout, and seamless integration of lucid text and perfectly chosen graphical examples. Very Highly Recommended. [via]
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› Find signed collectible books: 'Visual Explanations: Images and Quantities, Evidence and Narrative'
With Visual Explanations, Edward R. Tufte adds a third volume to his indispensable series on information display. The first, The Visual Display of Quantitative Information, which focuses on charts and graphs that display numerical information, virtually defined the field. The second, Envisioning Information, explores similar territory but with an emphasis on maps and cartography. Visual Explanations centers on dynamic data--information that changes over time. (Tufte has described the three books as being about, respectively, "pictures of numbers, pictures of nouns, and pictures of verbs.")
Like its predecessors, Visual Explanations is both intellectually stimulating and beautiful to behold. Tufte, a self-publisher, takes extraordinary pains with design and production. The book ranges through a variety of topics, including the explosion of the space shuttle Challenger (which could have been prevented, Tufte argues, by better information display on the part of the rocket's engineers), magic tricks, a cholera epidemic in 19th-century London, and the principle of using "the smallest effective difference" to display distinctions in data. Throughout, Tufte presents ideas with crystalline clarity and illustrates them in exquisitely rendered samples. [via]
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› Find signed collectible books: 'Visual Interface Design for Windows: Effective User Interfaces for Windows 95, Windows Nt, and Windows 3.1'
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› Find signed collectible books: 'Web Design in a Nutshell'
Are you still designing web sites like it's 1999? If so, you're in for a surprise. Since the last edition of this book appeared five years ago, there has been a major climate change with regard to web standards. Designers are no longer using (X)HTML as a design tool, but as a means of defining the meaning and structure of content. Cascading Style Sheets are no longer just something interesting to tinker with, but rather a reliable method for handling all matters of presentation, from fonts and colors to the layout of the entire page. In fact, following the standards is now a mandate of professional web design.
Our popular reference, Web Design in a Nutshell, is one of the first books to capture this new web landscape with an edition that's been completely rewritten and expanded to reflect the state of the art. In addition to being an authoritative reference for (X)HTML and Cascading Style Sheets, this book also provides an overview of the unique requirements of designing for the Web and gets to the nitty-gritty of JavaScript and DOM Scripting, web graphics optimization, and multimedia production. It is an indispensable tool for web designers and developers of all levels.
The third edition covers these contemporary web design topics:
Organized so that readers can find answers quickly, Web Design in a Nutshell, Third Edition helps experienced designers come up to speed quickly on standards-based web design, and serves as a quick reference for those already familiar with the new standards and technology.
There are many books for web designers, but none that address such a wide variety of topics. Find out why nearly half a million buyers have made this the most popular web design book available.
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› Find signed collectible books: 'Web Design in a Nutshell: A Desktop Quick Reference'
Are you still designing web sites like it's 1999? If so, you're in for a surprise. Since the last edition of this book appeared five years ago, there has been a major climate change with regard to web standards. Designers are no longer using (X)HTML as a design tool, but as a means of defining the meaning and structure of content. Cascading Style Sheets are no longer just something interesting to tinker with, but rather a reliable method for handling all matters of presentation, from fonts and colors to the layout of the entire page. In fact, following the standards is now a mandate of professional web design.
Our popular reference, Web Design in a Nutshell, is one of the first books to capture this new web landscape with an edition that's been completely rewritten and expanded to reflect the state of the art. In addition to being an authoritative reference for (X)HTML and Cascading Style Sheets, this book also provides an overview of the unique requirements of designing for the Web and gets to the nitty-gritty of JavaScript and DOM Scripting, web graphics optimization, and multimedia production. It is an indispensable tool for web designers and developers of all levels.
The third edition covers these contemporary web design topics:
Organized so that readers can find answers quickly, Web Design in a Nutshell, Third Edition helps experienced designers come up to speed quickly on standards-based web design, and serves as a quick reference for those already familiar with the new standards and technology.
There are many books for web designers, but none that address such a wide variety of topics. Find out why nearly half a million buyers have made this the most popular web design book available.
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› Find signed collectible books: 'Websites That Work'
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› Find signed collectible books: 'The Windows Interface Guidelines for Software Design: An Application Design Guide'
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