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› Find signed collectible books: 'About Face 2.0: The Essentials of Interaction Design'
"The following description is for the second edition of About Face. The 3rd Edtion, About Face 3 (ISBN 0470084111), is now available."
First published seven years ago-just before the World Wide Web exploded into dominance in the software world-About Face rapidly became a bestseller. While the ideas and principles in the original book remain as relevant as ever, the examples in About Face 2.0 are updated to reflect the evolution of the Web.
Interaction Design professionals are constantly seeking to ensure that software and software-enabled products are developed with the end-user's goals in mind, that is, to make them more powerful and enjoyable for people who use them. About Face 2.0 ensures that these objectives are met with the utmost ease and efficiency.
Alan Cooper (Palo Alto, CA) has spent a decade making high-tech products easier to use and less expensive to build-a practice known as "Interaction Design." Cooper is now the leader in this growing field. Mr. Cooper is also the author of two bestselling books that are widely considered indispensable texts. About Face: The Essentials of User Interface Design, intro-duced the first comprehensive set of practical design principles. The Inmates Are Running the Asylum explains how talented people and companies continually create aggravating high-tech products that fail to meet customer expectations.
Robert Reimann has spent the past 15 years pushing the boundaries of digital products as a designer, writer, lecturer, and consultant. He has led dozens of interaction design projects in domains including e-commerce, portals, desktop productivity, authoring environments, medical and scientific instrumentation, wireless, and handheld devices for startups and Fortune 500 clients alike. Joining Cooper in 1996, Reimann led the development and refinement of many goal-directed design methods described in About Face 2.0. He has lectured on these methods at major universities and to international industry audiences. He is a member of the advisory board of the UC Berkeley Institute of Design. [via]
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› Find signed collectible books: 'About Face: The Essentials of User Interface Design'
An excellent book for anyone who wants to understand why so much software is so poorly designed -- and an even better book for anyone who wants to DO something about the problem. Must reading (and doing!) for programmers of any level. [via]
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› Find signed collectible books: 'Analyzing Social Settings: A Guide to Qualitative Observation and Analysis'
This comprehensive guide takes a how-to approach to qualitative data collection and analysis. Drawing from a wealth of illustrative research examples and applications, the authors introduce techniques of collecting, focusing, and analyzing data in a step-by-step manner. First published in 1971, this book has become the field manual for any student doing social science fieldwork. [via]
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› Find signed collectible books: 'The Art of Color: The Subjective Experience and Objective Rationale of Color.'
In this book, the world's foremost color theorist examines two different approaches to understanding the art of color. Subjective feelings and objective color principles are described in detail and clarified by color reproductions. [via]
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› Find signed collectible books: 'Art of Human-Computer Interface Design'
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› Find signed collectible books: 'Beautiful Evidence'
no marks, almost as new [via]
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› Find signed collectible books: 'The Big Red Fez: How to Make Any Web Site Better'
YOUR WEB SITE IS COSTING YOU MONEY. IT'S ALSO FILLED WITH SIMPLE MISTAKES THAT TURN OFF VISITORS BEFORE THEY HAVE A CHANCE TO BECOME CUSTOMERS.
According to marketing guru Seth Godin, a web site visitor is a lot like a monkey looking for one thing: a banana. If that banana isn't easy to see and easy to get, your visitor is gone with a quick click on the "Back" button.
In this supremely practical, cut-to-the-chase book, Godin identifies what it takes to create web sites that satisfy visitors and keep them coming back for more. And he's at his prickly stickler best using real-life examples to illustrate the essential truths and ridiculous fictions about how a web site should work. Packed with his inimitable wisdom and compelling hands-on applications, The Big Red Fez is a must-have tool for anyone working on the web. [via]
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› Find signed collectible books: 'Cognitive Aspects of Human-Computer Interaction for Geographic Information Systems'
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› Find signed collectible books: 'Computers As Theatre'
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› Find signed collectible books: 'Context and Consciousness : Activity Theory and Human-Computer Interaction'
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› Find signed collectible books: 'Contextual Design: Defining Customer-Centered Systems'
There's certainly no shortage of software design methods: most demand total allegiance, and many claim to be the only true way to delivering useful and maintainable software systems in a timely manner. Contextual Design describes another worthwhile software engineering method, one that places the user (or customer) at the forefront of the software design process from beginning to end. This method seems to be a particularly worthwhile addition to the literature.
Contextual Design begins with contextual inquiry, where software developers interview users and attempt to understand the way they work. Such "customer empathy" is central to the Contextual Design process and a total understanding of "work" within organizations is the mantra here. The book describes how, later in the process, software developers step back from the user data and do an "affinity," which is an overall analysis of hundreds (or even thousands) of individual facts. Contextual Design then explains the additional steps required to build systems using this method, including building models for flow, sequence, and artifacts, and establishing the cultural and the physical environments for a system. After getting an overview, developers consolidate these initial models, get more user input, and then design user interfaces.
This book, written in a clear, informal style without excessive jargon, reads very much like a book on business motivation. Various practitioners of Contextual Design offer short testimonials on the software design method. [via]
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› Find signed collectible books: 'Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points'
Let's admit it: Things will go wrong online. No matter how carefully you design a site, no matter how much testing you do, customers still encounter problems. So how do you handle these inevitable breakdowns? With defensive design. In this book, the experts at 37signals (whose clients include Microsoft, Qwest, Monster.com, and Clear Channel) will show you how.
Defensive design is like defensive driving brought to the Web. The same way drivers must always be on the lookout for slick roads, reckless drivers, and other dangerous scenarios, site builders must constantly search for trouble spots that cause visitors confusion and frustration. Good site defense can make or break the customer experience.
In these pages, you'll see hundreds of real-world examples from companies like Amazon, Google, and Yahoo that show the right (and wrong) ways to get defensive. You'll learn 40 guidelines to prevent errors and rescue customers if a breakdown occurs. You'll also explore how to evaluate your own site's defensive design and improve it over the long term.
This book is a must read for designers, programmers, copywriters, and any other site decision-makers who want to increase usability and customer satisfaction.
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› Find signed collectible books: 'The Design of Everyday Things'
Anyone who designs anything to be used by humans--from physical objects to computer programs to conceptual tools--must read this book, and it is an equally tremendous read for anyone who has to use anything created by another human. It could forever change how you experience and interact with your physical surroundings, open your eyes to the perversity of bad design and the desirability of good design, and raise your expectations about how things should be designed. [via]
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› Find signed collectible books: 'The Design Way: Intentional Change in an Unpredictable World Foundations and Fundamentals of Design Competence'
Humans did not discover fire--they designed it. Design is not defined by software programs, blueprints, or font choice. When we create new things--technologies, organizations, processes, systems, environments, ways of thinking--we engage in design. With this expansive view of design as their premise, in The Design Way, Harold Nelson and Erik Stolterman make the case for design as its own culture of inquiry and action. They offer not a recipe for design practice or theorizing but a formulation of design culture's fundamental core of ideas. These ideas--which form "the design way"--are applicable to an infinite variety of design domains, from such traditional fields as architecture and graphic design to such nontraditional design areas as organizational, educational, interaction, and health care design. Nelson and Stolterman present design culture in terms of foundations (first principles), fundamentals (core concepts), and metaphysics, and then discuss these issues from both learner's and practitioner's perspectives. The text of this second edition is accompanied by new detailed images, "schemas" that visualize, conceptualize, and structure the authors' understanding of design inquiry. This text itself has been revised and expanded throughout, in part in response to reader feedback.
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› Find signed collectible books: 'Designing the User Interface: Strategies for Effective Human-Computer Interaction'
In revising this well-known book, Ben Shneiderman again provides a complete, current, and authoritative introduction to user-interface design. Students will learn practical techniques and guidelines needed to develop good systems designs - systems with interfaces the typical user can understand, predict, and control. This third edition features new chapters on the World Wide Web, information visualization, and computer-supported cooperative work. It contains expanded and earlier coverage of development methodologies, evaluation techniques, and user-interface building tools. The author provides provocative discussion of speech input/output, natural-language interaction, anthropomorphic design, virtual environments, and intelligent (software) agents. An associated booksite on the World Wide Web provides students with additional resources: http://www.aw.com/DTUI [via]
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› Find signed collectible books: 'Designing for People'
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› Find signed collectible books: 'Designing Interaction: Psychology at the Human-Computer Interface'
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› Find signed collectible books: 'Designing Systems for People'
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› Find signed collectible books: 'Designing Visual Interfaces: Communication Oriented Techniques'
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› Find signed collectible books: 'Designing Web Usability'
Creating Web sites is easy. Creating sites that truly meet the needs and expectations of the wide range of online users is quite another story. In Designing Web Usability: The Practice of Simplicity, renowned Web usability guru Jakob Nielsen shares his insightful thoughts on the subject. Packed with annotated examples of actual Web sites, this book sets out many of the design precepts all Web developers should follow.
This guide segments discussions of Web usability into page, content, site, and intranet design. This breakdown skillfully isolates for the reader many subtly different challenges that are often mixed together in other discussions. For example, Nielsen addresses the requirements of viewing pages on varying monitor sizes separately from writing concise text for "scanability." Along the way, the author pulls no punches with his opinions, using phrases like "frames: just say no" to immediately make his feelings known. Fortunately, his advise is some of the best you'll find.
One of the unique aspects of this title is the use of actual statistics to buttress the author's opinions on various techniques and technologies. He includes survey results on sizes of screens, types of queries submitted to search portals, response times by connection type and more. This book is intended as the first of two volumes--focusing on the "what." The author promises a follow-up title that will show the "hows" and, based on this installation, we can't wait. --Stephen W. Plain
Topics covered: Cross-platform design, response time considerations, writing for the Web, multimedia implementation, navigation strategies, search boxes, corporate intranet design, accessibility for disabled users, international considerations, and future predictions. [via]
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› Find signed collectible books: 'Don't Make Me Think: A Common Sense Approach To The Web Usability'
Usability design is one of the most important though often least attractive tasks for a Web developer. In Don't Make Me Think, author Steve Krug lightens up the subject with good humour and excellent to-the-point examples.
The title of the book is its chief personal design premise. All of the tips, techniques and examples presented within it revolve around users being able to surf merrily through a well-designed site with minimal cognitive strain. Readers will quickly come to agree with many of the book's assumptions. For example, "We don't read pages--we scan them" and, "We don't figure out how things work--we muddle through". Getting to grips with such hard facts sets the stage for Web design that then produces top-notch sites.
Using an attractive mix of full-colour screen shots, cute cartoons and diagrams, and informative sidebars, the book keeps your attention and drives home some crucial points. Much of the content is devoted to proper use of conventions and content layout, and the "before and after" examples are superb. Topics such as the wise use of rollovers and usability testing are covered using a consistently practical approach.
This is the type of book you can blow through in a couple evenings. But despite its conciseness, it will give you an expert's ability to judge Web design. You'll never form a first impression of a site in the same way again. --Stephen W Plain [via]
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› Find signed collectible books: 'Dreamweaver Mx: The Missing Manual'
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› Find signed collectible books: 'The Elements of User Experience: User-Centered Design for the Web'
Smart organizations recognize that Web design is more than just creating clean code and sharp graphics. A site that really works fulfills your strategic objectives while meeting the needs of your users. Even the best content and the most sophisticated technology won't help you balance those goals without a cohesive, consistent user experience to support it.
But creating the user experience can seem overwhelmingly complex. With so many issues involved-usability, brand identity, information architecture, interaction design-it can seem as if the only way to build a successful site is to spend a fortune on specialists who understand all the details.
The Elements of User Experience cuts through the complexity of user-centered design for the Web with clear explanations and vivid illustrations that focus on ideas rather than tools or techniques. Jesse James Garrett gives readers the big picture of Web user experience development, from strategy and requirements to information architecture and visual design. This accessible introduction helps any Web development team, large or small, to create a successful user experience.
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› Find signed collectible books: 'Emotional Design: Why We Love (or Hate) Everyday Things'
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› Find signed collectible books: 'Envisioning Information'
This book celebrates escapes from the flatlands of both paper and computer screen, showing superb displays of high-dimensional complex data. The most design-oriented of Edward Tufte's books, Envisioning Information shows maps, charts, scientific presentations, diagrams, computer interfaces, statistical graphics and tables, stereo photographs, guidebooks, courtroom exhibits, timetables, use of color, a pop-up, and many other wonderful displays of information. The book provides practical advice about how to explain complex material by visual means, with extraordinary examples to illustrate the fundamental principles of information displays. Topics include escaping flatland, color and information, micro/macro designs, layering and separation, small multiples, and narratives. Winner of 17 awards for design and content. 400 illustrations with exquisite 6- to 12-color printing throughout. Highest quality design and production. [via]
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› Find signed collectible books: 'Ergonomics in Computerized Offices'
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› Find signed collectible books: 'Fitting the Task to the Man: A Textbook of Occupational Ergonomics'
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› Find signed collectible books: 'Flash 8 ActionScript Bible'
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› Find signed collectible books: 'Gui Bloopers: Don'ts and Do's for Software Developers and Web Designers'
In GUI Bloopers, consultant Jeff Johnson uses 550+ pages to illustrate common pitfalls in user interface design, the all-important iceberg tip that end users confuse with applications and that developers confuse with end users. Reporting on 82 incidents of bad design, Johnson manages to cover the essential point of his message: software designers should think of their user interfaces from the user's point of view. Not profound, but profoundly overlooked in most low-end to mid-range development efforts. His codification of GUI design in eight predictable principles will help GUI newbies realize that the customer must be pleased with the product. Of course, the customer doesn't always understand what he or she wants. Hence, GUI development is iterative. When the customer is not at hand, a surrogate will do, so usability testing is essential.
The bloopers include mistakes in window design, labeling consistency, visual/grammatical parallel construction, coherence of look and feel, and clarity. Most perceptively, Johnson observes that CPU speed in the development group hides many design mistakes. Moreover, context-scoping, already a subtle problem in software design, must be implemented in GUI design. Input error handling is the most psychologically sensitive of all GUI design characteristics. User error messages can easily be too vague or too specific, and diagnostic error messages should be user-manageable, if not actually user-interpretable.
Like the Hollywood outtakes that gave us the "blooper," the entertainment quotient here is measured in mistakes, not successes. Teaching by counter example rather than by example at an estimated ratio of three to one, Johnson panders to our invertebrate instinct to measure our own successes by someone else's failure. To his credit, he recognizes that user interfaces include pedestrian texts (like his) as well as graphical interfaces for computer applications. His self-referential style gives the book an egocentric slant, but he is both priest and practitioner: he submitted a draft to usability testers and reports the results in an appendix. One criticism was that there were too many negative examples. Hmmm.
Thanks to other tester comments, GUI Bloopers is a browsable book, allowing the few nuggets of wisdom to be located. For the most part, the book's value can be captured by reading the seven-page table of contents carefully. --Peter Leopold [via]
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› Find signed collectible books: 'Gui Design for Dummies'
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› Find signed collectible books: 'A Guide to Task Analysis'
This work shows readers how to target task analysis TA resources effectively over the life cycle of a project from conceptual design Through To Systems Operation, Noting The Role Of TA In Safety And Quality assurance, minimizing operator error, [via]
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› Find signed collectible books: 'Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests'
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› Find signed collectible books: 'Hci Models, Theories, and Frameworks: Toward a Multidisciplinary Science'
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› Find signed collectible books: 'Homepage Usability : 50 Websites Deconstructed'
Most authors leave a significant gap between the theory and practice--a gap that it is left up to the reader to fill. Homepage Usability: 50 Websites Deconstructed boldly steps into that gap with specific observations and suggestions backed with solid quantitative analysis. This book focuses only on homepage design as the most important point of presence for any Web site.
This definitive work is co-authored by Jakob Nielsen--the accepted industry expert in Web usability--and Marie Tahir, an expert in user profiling. Their collaboration has produced a guide of such rare practical benefit that Web designers will likely wear out their first copy scouring the pages to savour every last morsel of wisdom.
The book begins with a chapter of precise guidelines that serve as a checklist of the features and functionality to include on your homepage. The specifics found in categories such as "revealing content through examples" and "graphic design" will quickly hook you and whet your appetite for more. These guidelines are followed up with hard statistics and an examination of the ominous Jakob's Law: "users spend most of their time on other sites than your site." Here you'll find some interesting statistics about how various conventions like search, privacy policies, and logos are used.
All this leads up to the showcase element of the book--a systematic deconstruction of 50 of the most popular homepages on the Web. The authors painstakingly pick apart each in an uncompromising autopsy of usability. Each site is graphically analysed for its use of real estate and summarised with the frankness only found from true experts. Then each section of the homepage is bulleted and analysed for potential improvements.
It's a bold move to offer a critique of industry standard Web sites such as Yahoo, CNet and ebay but the authors have done such a fine job that the designers of those sites will surely make reading this book a high priority. For the rest of us, this work will serve as an invaluable gospel. --Stephen W Plain [via]
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› Find signed collectible books: 'Human Factors in Geographical Information Systems'
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› Find signed collectible books: 'Human-Computer Interaction'
› Find signed collectible books: 'Human-Computer Interaction'
Extensively revised and rewritten in light of recent advances, this best-selling book is a comprehensive examination of human-computer interaction. It provides a multi-disciplinary approach to the subject through a synthesis of computer science, cognitive science, psychology and sociology, and stresses a principled approach to interactive systems design that fits a software engineering environment. [via]
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› Find signed collectible books: 'Human-Computer Interaction in the New Millennium'
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› Find signed collectible books: 'Human-Computer Interaction : Concepts and Design'
The most comprehensive guide available on the rapidly-expanding field of HCI, this book illustrates the powerful benefits of a user-centred approach to the design of modern computer systems. Taking the reader through all the issues of HCI, this text shows, through a wealth of examples, how HCI helps in the design of more efficient and usable systems. [via]
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› Find signed collectible books: 'Human-Computer Interaction: Selected Readings A Reader'
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› Find signed collectible books: 'The Humane Interface: New Directions for Designing Interactive Systems'
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› Find signed collectible books: 'Implementing New Technologies: Choice, Decision, and Change in Manufacturing'
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› Find signed collectible books: 'Information Architecture for the World Wide Web'
Today's web sites have moved far beyond "brochureware." They are larger and more complex, have great strategic value to their sponsors, and their users are busier and less forgiving. Designers, information architects, and web site managers are required to juggle vast amounts of information, frequent changes, new technologies, and sometimes even multiple objectives, making some web sites look like a fast-growing but poorly planned city-roads everywhere, but impossible to navigate. Well-planned information architecture has never been as essential as it is now.
Information Architecture for the World Wide Web, 2nd Edition, shows you how to blend aesthetics and mechanics for distinctive, cohesive web sites that work. Most books on web development concentrate on either the graphics or the technical issues of a site. This book focuses on the framework that holds the two together.
This edition contains more than 75% new material. You'll find updated chapters on organization, labeling, navigation, and searching; and a new chapter on thesauri, controlled vocabularies and metadata will help you understand the interconnectedness of these systems. The authors have expanded the methodology chapters to include a more interdisciplinary collection of tools and techniques. They've also complemented the top-down strategies of the first edition with bottom-up approaches that enable distributed, emergent solutions.
A whole new section addresses the opportunities and challenges of practicing information architecture, while another section discusses how that work impacts and is influenced by the broader organizational context. New case studies provide models for creating enterprise intranet portals and online communities. Finally, you'll find pointers to a wealth of essential information architecture resources, many of which did not exist a few years ago.
By applying the principles outlined in this completely updated classic, you'll build web sites and intranets that are easier to navigate and appealing to your users, as well as scalable and simple to maintain. Information Architecture for the World Wide Web, 2nd Edition is a treasure trove of ideas and practical advice for anyone involved in building or maintaining a large, complex web site or intranet.
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› Find signed collectible books: 'Information Architecture for the World Wide Web : Designing Large-Scale Web Sites'
In Chapter 6 of Information Architecture for the World Wide Web, the authors discuss the details of good search-engine design. In a bitingly humorous segment, they analyze a Web site's search-page results: "Let's say you're interested in knowing what the New Jersey sales tax is.... So you go to the State of New Jersey web site and search on sales tax. The 20 results are scored at either 84% or 82% relevant. Why does each document receive only one of two scores?... And what the heck makes a document 2% more relevant than another?"
With a swift and convincing stroke, the authors of Information Architecture for the World Wide Web tear down many entrenched ideas about Web design. Flashy animations are cool, they agree, as long as they don't aggravate the viewer. Nifty clickable icons are nice, but are their meanings universal? Is the search engine providing results that are useful and relevant? This book acts as a mirror and with careful questioning causes the reader to think through all the elements and decisions required for well-crafted Web design. --Jennifer Buckendorff [via]
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› Find signed collectible books: 'Information Design'
foreword by Richard Saul Wurman
Information design is the newest of the design disciplines. As a sign of our times, when the crafting of messages and meaning is so central to our lives, information design is not only importantit is essential. Contemporary information designers seek to edify more than to persuade, to exchange more than to foist upon. With ever more powerful technologies of communication, we have learned that the issuer of designed information is as likely as the intended recipient to be changed by it, for better or worse.
The contributors to this book are both cautionary and hopeful as they offer visions of how information design can be practiced diligently and ethically, for the benefit of information consumers as well as producers. They present various methods that seem to work, such as sense-making and way-finding. They make recommendations and serve as guides to a still young but extraordinarily pervasiveand persuasivefield.
Contributors: Elizabeth Andersen, Judy Anderson, Simon Birrell, Mike Cooley, Brenda Dervin, Jim Gasperini, Yvonne M. Hansen, Steve Holtzman, Robert E. Horn, Robert Jacobson, John Krygier, Sheryl Macy, Romedi Passini, Jef Raskin, Chandler Screven, Nathan Shedroff, Hal Thwaites, Roger Whitehouse. [via]
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› Find signed collectible books: 'Information Seeking in Electronic Environments'
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› Find signed collectible books: 'Information Technology and Organizational Change'
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› Find signed collectible books: 'Information Visualization: Perception for Design'
Most designers know that yellow text presented against a blue background reads clearly and easily, but how many can explain why? Information Visualization: Perception for Design explores the art and science of why we see objects the way we do.
Although more technical than most graphic design books, the book "is intended to make [the data from the science and study of visualization] available to the non-specialist." Each chapter focuses on a different facet of human vision, like "Lightness, Brightness, Contrast, and Constancy" in chapter 3, or "Static and Moving Patterns" in chapter 4.
Although the author tries to put a great deal of scientific research data into pedestrian terms, the nature of the subject matter and the papers from which he culls his information make this task an uphill battle from the start. As a result, the book is full of valuable information, but it may not necessarily be right for the average graphic designer looking for a new inspirational spin. Serious interface designers, presentation designers, data analyzers, or any artist tasked with presenting ideas in a visual format, though, should come away from Information Visualization with a clearer understanding of the inner workings of perception. At the very least, they'll be able to explain why yellow text against blue is a good combination. --Mike Caputo [via]
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› Find signed collectible books: 'The Inmates Are Running the Asylum'
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› Find signed collectible books: 'The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity'
In this book about the darker side of technology's impact on our lives, Alan Cooper begins by explaining that unlike other devices throughout history, computers have a "meta function:" an unwanted, unforeseen option that users may accidentally invoke with what they thought was a normal keystroke. Cooper details many of these meta functions to explain his central thesis: programmers need to seriously reevaluate the many user-hostile concepts deeply embedded within the software development process.
Rather than provide users with a straightforward set of options, programmers often pile on the bells and whistles and ignore or deprioritize lingering bugs. For the average user, increased functionality is a great burden, adding to the recurrent chorus that plays, "computers are hard, mysterious, unwieldy things." (An average user, Cooper asserts, who doesn't think that way or who has memorized all the esoteric commands and now lords it over others, has simply been desensitized by too many years of badly designed software.)
Cooper's writing style is often overblown, with a pantheon of cutesy terminology (i.e., "dancing bearware") and insider back-patting. (When presenting software to Bill Gates, he reports that Gates replied: "How did you do that?" to which he writes, "I love stumping Bill!") More seriously, he is also unable to see beyond software development's importance--a sin he accuses programmers of throughout the book.
Even with that in mind, the central questions Cooper asks are too important to ignore: Are we making users happier? Are we improving the process by which they get work done? Are we making their work hours more effective? Cooper looks to programmers, business managers, and what he calls "interaction designers" to question current assumptions and mindsets. Plainly, he asserts that the goal of computer usage should be "not to make anyone feel stupid." Our distance from that goal reinforces the need to rethink entrenched priorities in software planning. --Jennifer Buckendorff [via]
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› Find signed collectible books: 'Interaction Design: Beyond Human-Computer Interaction'
Accomplished authors, Preece, Rogers and Sharp, have written a key new textbook on this core subject area. Interaction Design deals with a broad scope of issues, topics and paradigms that has traditionally been the scope of Human-Computer Interaction (HCI) and Interaction Design (ID). The book covers psychological and social aspects of users, interaction styles, user requirements, design approaches, usability and evaluation, traditional and future interface paradigms and the role of theory in informing design. The topics will be grounded in the design process and the aim is to present relevant issues in an integrated and coherent way, rather than assembling a collection of chapters on individual HCI topics.
KEY FEATURES:
* This truly integrated approach to HCI provides students with background information from psychology, sociology, anthropology, information systems and computer science
* Provides principles and skills for designing any technology through the use of many interesting and state of the art examples
* The author supported, highly interactive Web Site provides resources that allow students to collaborate on experiments, participate in design competitions, collaborate on design, find resources and communicate with others
* The accompanying Web Site also features examples, step-by-step exercises and templates for questionnaires
CONTENTS:
Preface
1. What is interaction design?
Interview with Gitta Saloman
2. Understanding and conceptualizing interaction
Interview with Terry Winograd
3. Understanding users
4. Understanding and designing for collaboration and communication
Interview with Abigail Sellen
5. Understanding how interfaces affect users
6. The process of interaction design
Interview with Gillian Crampton Smith
7. Identifying needs and establishing requirements
Interview with Suzanne Robertson
8. Design, prototyping and construction
9. User-centered approaches to interaction design
Interview with Karen Holtzblatt
10. Introducing evaluation
11. A framework for evaluation
12. Observing users
Interview with Sara Bly
13. Asking users and experts
Interview with Jakob Nielsen
14. Testing and modeling users
Interview with Ben Shneiderman
15. Doing design and evaluation in the real world: communicators and advisory systems
Epilogue
Glossary [via]
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› Find signed collectible books: 'Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex and Information Applicances Are the Solution'
Currently, computer users must navigate a sea of guidebooks, frequently asked questions (FAQs), and wizards to perform a task such as searching the Web or creating a spreadsheet. While Donald Norman acknowledges that the personal computer allows for "flexibility and power," he also makes its limitations perfectly clear. "The personal computer is perhaps the most frustrating technology ever," he writes. "It should be quiet, invisible, unobtrusive." His vision is that of the "information appliance," digital tools created to answer our specific needs, yet interconnected to allow communication between devices.
His solution? "Design the tool to fit so well that the tool becomes a part of the task." He proposes using the PC as the infrastructure for devices hidden in walls, in car dashboards, and held in the palm of the hand. A word of caution: some of Norman's zealotry leads to a certain creepiness (global positioning body implants) and goofiness (electric-power-generating plants in shoes). His message, though, is reasonably situated in the concept that the tools should bend to fit us and our goals: we sit down to write, not to word process; to balance bank accounts, not to fill in cells on a spreadsheet. In evenly measuring out the future of humanity's technological needs--and the limitations of the PC's current incarnation--Norman presents a formidable argument for a renaissance of the information appliance. --Jennifer Buckendorff [via]
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› Find signed collectible books: 'Learning With Interactive Multimedia: Developing and Using Multimedia Tools in Education'
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› Find signed collectible books: 'The Media Lab: Inventing the Future at Mit'
Personalized newspapers, life-sized holograms, telephones that chat with callers, these are all projects that are being developed at MIT's Media Lab. Brand explores the exciting programs, and gives readers a look at the future of communications. [via]
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› Find signed collectible books: 'Online Communities: Designing Usability, Supporting Sociability'
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› Find signed collectible books: 'Paper Prototyping: The Fast and Simple Techniques for Designing and Refining the User Interface'
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› Find signed collectible books: 'Physical Computing : Sensing and Controlling the Physical World with Computers'
Physical computing is all around us-from interactive displays at museums to "puff sensors" that aid the physically challenged. With a multiple book buying audience, this book doesn't require a specific background or technical experience. It is designed to help make a more interesting connection between the physical world and the computer world. The audience size is comparable to that of the Robot builder market. In addition to this audience, physical computing is also taught at several universities across the US. This book is a great source of information and knowledge for anyone interested in bridging the gap between the physical and the virtual. [via]
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› Find signed collectible books: 'Plans and Situated Actions: The Problem of Human-Machine Communication'
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› Find signed collectible books: 'The Psychology of Everyday Things'
With the many recent advances in technology, it seems, there has followed a diminution of quality. Electronic books have several advantages over their print counterparts, for instance. But for the time being, they're hard to use and unattractive to boot. Computers, which are supposed to make our lives easier, are commonly sources of frustration and wasted time. Movies are wondrously chock-a-block with special effects--but someone forgot the story. And so on.
Donald Norman, a retired professor of cognitive science, is bothered to no end by the fact that grappling with unfriendly objects now takes up so many of our hours. Over the course of several books, of which The Psychology of Everyday Things was the first, he has railed against bad design. He scrutinizes a range of artifacts that are supposed to make our daily living a little easier, and he finds most of them wanting. Why, he asks, does a door need instructions that say "push" or "pull"? A well-designed object, he argues, is self-explanatory. But well-designed objects are increasingly rare, for the present culture places a higher value on aesthetics than utility, even with such items as cordless screwdrivers, dresser drawers, and kitchen cabinets. In their concern for creating "art," many designers don't seem to consider what people actually do with things. Such disregard, Norman suggests, leads to few objects being standardized: think of all the different kinds of unsynchronized clocks that lurk in microwave ovens, VCRs, coffee makers, and the like--and of all the different kinds of batteries needed to drive them. Why, he wonders, must we reset all those clocks whenever the power goes off? Some designer somewhere, he ventures, ought to develop a master clock that communicates with all other electric clocks in a home--one that, when reset, synchronizes its slave units.
You don't need to be especially interested in technological matters to enjoy Norman's arguments. The book's underlying question is aimed at a global audience: will the design of everyday things improve? If this entertaining and, yes, well-designed book changes even a few minds, perhaps it will. --Gregory McNamee [via]
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› Find signed collectible books: 'The Psychology of Menu Selection: Designing Cognitive Control at the Human/Computer Interface'
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› Find signed collectible books: 'Readings in Human-Computer Interaction: A Multidisciplinary Approach'
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› Find signed collectible books: 'Readings in Human-Computer Interaction : Toward the Year 2000'
The effectiveness of the user-computer interface has become increasingly important as computer systems have become useful tools for persons not trained in computer science. In fact, the interface is often the most important factor in the success or failure of any computer system. Dealing with the numerous subtly interrelated issues and technical, behavioral, and aesthetic considerations consumes a large and increasing share of development time and a corresponding percentage of the total code for any given application. A revision of one of the most successful books on human-computer interaction, this compilation gives students, researchers, and practitioners an overview of the significant concepts and results in the field and a comprehensive guide to the research literature.
Like the first edition, this book combines reprints of key research papers and case studies with synthesizing survey material and analysis by the editors. It is significantly reorganized, updated, and enhanced; over 90% of the papers are new.
An invaluable resource for systems designers, cognitive scientists, computer scientists, managers, and anyone concerned with the effectiveness of user-computer interfaces, it is also designed for use as a primary or supplementary text for graduate and advanced undergraduate courses in human-computer interaction and interface design.
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› Find signed collectible books: 'Smart Mobs: The Next Social Revolution'
From Tokyo to Helsinki, Manhattan to Manila, Howard Rheingold takes us on a journey around the world for a preview of the next techno-cultural shift-a shift he predicts will be as dramatic as the widespread adoption of the PC in the 1980s and the Internet in the 1990s. The coming wave, says Rheingold, is the result of super-efficient mobile communications-cellular phones, personal digital assistants, and wireless-paging and Internet-access devices that will allow us to connect with anyone, anywhere, anytime.From the amusing ("Lovegetty" devices in Japan that light up when a person with the right date-potential characteristics appears in the vicinity) to the extraordinary (the overthrow of a repressive regime in the Philippines by political activists who mobilized by forwarding text messages via cell phones), Rheingold gives examples of the fundamentally new ways in which people are already engaging in group or collective action. He also considers the dark side of this phenomenon, such as the coordination of terrorist cells, threats to privacy, and the ability to incite violent behavior.Applying insights from sociology, artificial intelligence, engineering, and anthropology, Rheingold offers a penetrating perspective on the brave new convergence of pop culture, cutting-edge technology, and social activism. At the same time, he reminds us that, as with other technological revolutions, the real impact of mobile communications will come not from the technology itself but from how people use it, resist it, adapt to it, and ultimately use it to transform themselves, their communities, and their institutions. [via]
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› Find signed collectible books: 'Thoughtful Interaction Design: A Design Perspective on Information Technology'
The authors of Thoughtful Interaction Design go beyond the usual technical concerns of usability and usefulness to consider interaction design from a design perspective. The shaping of digital artifacts is a design process that influences the form and functions of workplaces, schools, communication, and culture; the successful interaction designer must use both ethical and aesthetic judgment to create designs that are appropriate to a given environment. This book is not a how-to manual, but a collection of tools for thought about interaction design.
Working with information technologycalled by the authors "the material without qualities"interaction designers create not a static object but a dynamic pattern of interactivity. The design vision is closely linked to context and not simply focused on the technology. The authors' action-oriented and context-dependent design theory, drawing on design theorist Donald Schön's concept of the reflective practitioner, helps designers deal with complex design challenges created by new technology and new knowledge. Their approach, based on a foundation of thoughtfulness that acknowledges the designer's responsibility not only for the functional qualities of the design product but for the ethical and aesthetic qualities as well, fills the need for a theory of interaction design that can increase and nurture design knowledge. From this perspective they address the fundamental question of what kind of knowledge an aspiring designer needs, discussing the process of design, the designer, design methods and techniques, the design product and its qualities, and conditions for interaction design. [via]
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› Find signed collectible books: 'Through the Interface : A Human Activity Approach to User Interface Design'
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› Find signed collectible books: 'Understanding Computers and Cognition: A New Foundation for Design'
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› Find signed collectible books: 'Usability Engineering'
An authoritative text by one of the premier researchers in usability engineering in the 1990s, Jakob Nielsen's Usability Engineering provides a landmark guide to software design that has helped bring this area of research into the mainstream of computing. "Usability" is the measurement of how easy or difficult it is to be productive with a piece of software. It often looks at the user interface--what elements appear onscreen and how efficient, confusing, and/or intuitive they are for beginning, intermediate, and advanced users. "Usability engineering" is the formal study of usability. It grew out of research on human factors, which looked at the way people interact with their environment.
The best thing about this book is its concise, cut-to-the-chase approach when defining usability and ways to measure and improve it. As the author notes, in the old days of computing, documents that attempted to define usability might have over 1,000 rules. The author offers just a handful of guiding principles for creating better software that apply even today. (Published just before the Internet revolution, this book's principles still hold true for Web designers, as well as those who create more traditional applications.)
Throughout this text, the author argues for the benefits of improved software usability. With software use as with all things, time is money and making more efficient interfaces translates into lower personnel costs and more productivity. The book also does a fine job of integrating usability design into the software development process, with guides for planning, working with end users, and running tests with users (whether on videotape or in person). The 50-page bibliography attests to the author's previous research on usability.
For anyone who needs to create better, more efficient software, Usability Engineering can help. This clear and intelligent guide to the science of usability engineering has helped enhance the potential of computers to work with end users more efficiently. In the new century, software developers will undoubtedly seek new advances in usability, in part because of the groundwork laid by books like this one. --Richard Dragan
Topics covered: Usability basics, measuring usability, types of users, history of user interfaces, the usability engineering lifecycle, design techniques, heuristics and hints for improving usability, testing, managing user tests, assessing usability, interface standards, internationalization, and Computer-Aided Usability Engineering (CAUSE) tools. [via]
› Find signed collectible books: 'Usability for the Web: Designing Web Sites That Work'
Every stage in the design of a new web site is an opportunity to meet or miss deadlines and budgetary goals. Every stage is an opportunity to boost or undercut the site's usability.
This book tells you how to design usable web sites in a systematic process applicable to almost any business need. You get practical advice on managing the project and incorporating usability principles from the project's inception. This systematic usability process for web design has been developed by the authors and proven again and again in their own successful businesses.
A beacon in a sea of web design titles, this book treats web site usability as a preeminent, practical, and realizable business goal, not a buzzword or abstraction. The book is written for web designers and web project managers seeking a balance between usability goals and business concerns.
* Examines the entire spectrum of usability issues, including architecture, navigation, graphical presentation, and page structure.
* Explains clearly the steps relevant to incorporating usability into every stage of the web development process, from requirements to tasks analysis, prototyping and mockups, to user testing, revision, and even postlaunch evaluations.
* Includes forms, checklists, and practical techniques that you can easily incorporate into your own projects at http://www.mkp.com/uew/. [via]
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› Find signed collectible books: 'User Centered System Design: New Perspectives on Human-Computer Interaction'
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› Find signed collectible books: 'User Interface Design for Programmers'
Most programmers' fear of user interface (UI) programming comes from their fear of doing UI design. They think that UI design is like graphic designthe mysterious process by which creative, latte-drinking, all-black-wearing people produce cool-looking, artistic pieces. Most programmers see themselves as analytic, logical thinkers insteadstrong at reasoning, weak on artistic judgment, and incapable of doing UI design.
In this brilliantly readable book, author Joel Spolsky proposes simple, logical rules that can be applied without any artistic talent to improve any user interface, from traditional GUI applications to websites to consumer electronics. Spolsky's primary axiom, the importance of bringing the program model in line with the user model, is both rational and simple.
In a fun and entertaining way, Spolky makes user interface design easy for programmers to grasp. After reading User Interface Design for Programmers, you'll know how to design interfaces with the user in mind. You'll learn the important principles that underlie all good UI design, and you'll learn how to perform usability testing that works.
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› Find signed collectible books: 'The Visual Display of Quantitative Information'
A timeless classic in how complex information should be presented graphically. The Strunk & White of visual design. Should occupy a place of honor--within arm's reach--of everyone attempting to understand or depict numerical data graphically. The design of the book is an exemplar of the principles it espouses: elegant typography and layout, and seamless integration of lucid text and perfectly chosen graphical examples. Very Highly Recommended. [via]
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› Find signed collectible books: 'Where The Action Is: The Foundations Of Embodied Interaction'
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