Zapp!:
Empowerment in Health Care How to Improve Patient Care, Increase Employee Job Satisfaction, and Lower Health Care Costs

by Byham, William, Ph.d

ISBN0449908852 / 9780449908853 / 0-449-90885-2
PublisherFawcett Books
LanguageEnglish
EditionSoftcover
List price$12.95
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