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The Balancing Act:
This book focuses on the practical theories and skills required of leaders who must meet the complex and competing demands of multiple stakeholders. With wit and wisdom The Balancing Act defines the central task of leadership as bringing competing forces into equilibrium: taking diverse groups of people--each with different expectations and demands--and arriving at a state of balance where each stakeholder is willing and able to continue in the relationship and employees are willing and able to meet stakeholder demands. It teaches how to master the task of serving increasingly demanding stakeholders in an increasingly competitive environment. [via]