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The Art of Winning Conversation:
Proven Communication Techniques for Personal and Professional Success

by Morey Stettner

ISBN 1567313116 / 9781567313116 / 1-56731-311-6
Publisher Mjf Books
Language English
Edition Hardcover
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Book summary

This guide offers a three-step approach that shows readers how to sell their ideas in any situation - whether it's asking the boss for a raise or strengthening relationships with family and friends. Readers will find a toolbox full of tips and techniques, including self-tests, role-plays, scripts, memory joggers and more that should help them overcome objections, build empathy, and radiate a more winning personality. [via]