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It Doesn't Matter--Business Processes Do:
A Critical Analysis of Nicholas Carr's I.T. Article in the Harvard Business Review

by Peter Fingar, Howard Smith, Nicholas G. Carr

ISBN 0929652355 / 9780929652351 / 0-929652-35-5
Publisher Meghan Kiffer Pr
Language English
Edition Softcover
List price $24.95
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