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Crisp:
Beyond Generation X (Crisp Professional Series)

by Claire Raines

ISBN 1560524499 / 9781560524496 / 1-56052-449-9
Publisher Crisp Learning
Language English
Edition Softcover
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Book summary

Because entry-level workers can make or break a service business, today's managers have to understand how to work with and motivate young employees. This practical manual explains how today's young workers are different from previous generations, including how their work ethic differs. Learn how to reduce costly turnover and improve the productivity of your younger employees by understanding their world view. [via]