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Becki Hack: Call Center Operations: A Guide for Your Journey to Best-Practice Processes

Call Center Operations:
A Guide for Your Journey to Best-Practice Processes

by Becki Hack, Peggy Newton, Trip Wyckoff

ISBN 1928593232 / 9781928593232 / 1-928593-23-2
Publisher Amer Productivity Center
Language English
Edition Softcover
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