ISBN is

978-1-59139-270-5 / 1591392705

The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations

by Cross, Robert L.

Publisher:Harvard Business Review Press

Edition:Hardcover

Language:English

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About the book:

Hardcover. Pub Date: 2004 Pages: 304 Publisher: Harvard Business School Press A powerful Visual framework helps managers discover how employees really communicate. collaborate to get work done - and Helps them identify ways they can influence these Social Networks to improve performance and innovation. In The Hidden Power of Social Networks. Cross and Parker. experts in social network analysis - a technique that visually maps relationships between people in large. distributed groups - apply this powerful tool to management for the first time. Based on their in-depth study of sixty informal employee networks in well-known companies around the world. Cross and Parker show managers how to conduct a social network analysis of their organization.

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