by Bremer, Michael
The User Manual Manual is a master's course on software manuals. It describes the grammar, style, techniques and tricks needed to write a manual the gets read. It explains how to understand and target readers, technicaly inclined or not--even if they're kids. Plus, it covers special topics including: dealing with rush projects, preparing for internationalization, and handling projects with multiple writers, multiple platforms and multiple bosses. The User Manual Manual is a guided tour through the entire process of creating a user manual from initial concept through writing, testing, editing and production to postmortem. It contains sample documents, worksheets and checklists to help writers work smarter and faster.
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