978-0-913147-03-0 / 9780913147030

On the Level: Performance Communication That Works


Publisher:McLagan International, Inc.



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About the book:

Aimed primarily at business managers, this text teaches readers the communication skills they need to be able to work together in a way that is honest, respectful, and deliberate. The authors warn about the pitfalls and challenges when defensiveness and egos are given free rein, and give tips for getting back on track after hitting trouble.

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