ISBN is

978-0-89774-639-7 / 9780897746397

How To Write Usable User Documentation

by

Publisher:Greenwood

Edition:Softcover

Language:English

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About the book:

This popular handbook presents a step-by-step method for clearly explaining a product, system, or procedure. The easy-to-follow text--packed with examples and illustrations--explains the unique demands of this form of writing and shows how to set up the best user model. The book covers developing a modular outline and storyboard, generating the draft, revising, developing a formal usability test, and supporting and updating user documentation. Also included are a glossary of terms, a listing of books and periodicals for additional information, and an index.

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