ISBN is

9780793151974 / 079315197X

Rude Awakenings: Overcoming the Civility Crisis in the Workplace

by

Publisher:Kaplan Publishing

Edition:Hardcover

Language:English

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About the book:

Prevent workplace incivility from poisoning your business with this turnkey program for teaching civility and respect.
A nationwide civility crisis is fast draining employee energy, corporate productivity, and consumer goodwill. Rude Awakenings presents a proactive program for dealing with incivility and the prevention of its escalation into a civil lawsuit, bad press, or violence.

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