978-0-7879-0090-8 / 0787900907

Improving Performance: How to Manage the White Space in the Organization Chart





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About the book:

Paperback. Pub Date: 1995 Pages: 256 Publisher: John Wiley Streamline the processes Vital to Optimum performanceWith over 100.000 copies sold worldwide. Improving Performance is recognized AS the book that launched the Process Improvement revolution It was the first such approach to idge the gap between organization strategy and the individual. Now. in this revised and expanded new edition. Rummler and ache reflect on the key needs of organizations faced with today's challenge of managing change. With multiple charts. checklists. hands-on tools and case studies. the authors show how they implemented their Performance Improvement methodology in over 250 successful projects with clients such as Hewlett-Packard. 3M. Shell Oil. and Citibank.

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