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The Seven Cs of Consulting: Your Complete Blueprint for any Consultancy Assignment


Publisher:Financial Times/Prentice Hall



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About the book:

During 15 years as a business consultant, Mick Cope developed a structured yet flexible framework for action that he believes will benefit others likewise "employed to help solve a problem for someone else." In The Seven Cs of Consulting, he lays it out in a way that should prove useful to beginners as well as the more experienced. Everything is oriented toward gaining control of a project from beginning to end while delivering consistent results that can be comparatively measured and continually advanced. Focusing on method, not people, the book spans the entire event from "meeting the client to closing the contract and saying goodbye." Its primary themes are grouped under alliteratively dubbed and clearly defined taglines like Clarify, Create, Change, and Continue. In the Client section, for example, it addresses orientation (when "how they make sense of the world" must be assessed and processed) through contract negotiation (which, hopefully, leaves everyone "genuinely happy"). Additionally, the Confirm section (for substantiating "that what was wanted has actually been delivered"), the Close section (for ensuring "that the change finishes with style and grace"), and the others all include step-by-step recommendations that can easily be adapted to different situations. --Howard Rothman

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