9780070342781 / 0070342784

Introduction to Reference Work, Vol. 2: Reference Services and Reference Processes, 7th Edition


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Publisher:Mcgraw-Hill College, 1996



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About the book:

This noted reference resource is an easy to understand presentation of the impact of the electronic age upon the reference services, and the tools employed, such as CD-ROMs and the Internet. New chapter on electronic network services and document delivery.

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