T. Scott Gross (Gross, T. Scott)

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  Borrowed Dreams: The Roughest, Toughest Jobs on the Planet...and What I Learned from Working Them
  by T. Scott Gross
  Hardcover, Our Time Pr, ISBN 0967025206 (0-9670252-0-6)
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  How to Get What You Want
  by T. Scott Gross
  Hardcover, General Publishing Company, Limited, ISBN 0942361563 (0-942361-56-3)
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  How to Get What You Want from Almost Anybody: Your Self-Defense Consumer Guide
  by T. Scott Gross
  Softcover, Health Communications, Incorporated, ISBN 1558743715 (1-55874-371-5)
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  Leading Your Positively Outrageous Service Team
  by T. Scott Gross
  Softcover, MasterMedia Publishing Corporation, ISBN 1571010173 (1-57101-017-3)
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  Micro Branding: Build a Powerful Personal Brand & Beat Your Competition
  by T. Scott Gross
  Hardcover, Intl Pub Marketing, ISBN 0971007829 (0-9710078-2-9)
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  Outrageous: Guilt-Free Selling, Unforgettable Service
  by T. Scott Gross
  Softcover, Oakhill Pr, ISBN 1886939039 (1-886939-03-9)
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  Outrageous!: Unforgettable Service...Guilt-Free Selling
  by T. Scott Gross, Scott Gross
  Softcover, Amacom Books, ISBN 0814479863 (0-8144-7986-3)
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  Pocket Pos: Highlights from Positively Outrageous Service
  by T. Scott Gross
  Softcover, Master Media Pub Corp, ISBN 1571010483 (1-57101-048-3)
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  Positively Outrageous Service: New and Easy Ways to Win Customers for Life
  by T. Scott Gross
  Softcover, General Publishing Company, Limited, ISBN 0942361407 (0-942361-40-7)

  More editions of Positively Outrageous Service: New and Easy Ways to Win Customers for Life:

  • Positively Outrageous Service: Softcover, Grand Central Pub, ISBN 0446394688 (0-446-39468-8)
  • Positively Outrageous Service: New and Easy Ways to Win Customers for Life: Hardcover, Mastermedia Ltd, ISBN 0942361342 (0-942361-34-2)
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  Positively Outrageous Service and Showmanship
  by T. Scott Gross
  Softcover, General Publishing Company, Limited, ISBN 0942361822 (0-942361-82-2)
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  Positively Outrageous Service : How to Delight and Astound Your Customers and Win Them for Life
  by T. Scott Gross
  Softcover, Kaplan Publishing, ISBN 0793188237 (0-7931-8823-7)
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  Turn a Blind Eye
  by T. Scott Gross
  Hardcover, General Publishing Company, Limited, ISBN 0942361717 (0-942361-71-7)
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  When Customers Talk --Turn What They Tell You Into Sales
  by SCOTT T. GROSS
  Softcover, Kaplan, ISBN 0793195195 (0-7931-9519-5)
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  Why Service Stinks: And Exactly What to Do About It
  by T. Scott Gross
  Softcover, Kaplan, ISBN 0793176816 (0-7931-7681-6)