SANDRA VANDERMERWE (Sandra Vandermerwe)

used books, rare books and new books

• 
  Breaking Through: Implementing Customer Focus in Enterprises (Bloomberg Professional Library)

  ISBN 9781403935038 (978-1-4039-3503-8)
  Hardcover, Palgrave Macmillan, 2004

  
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• 
  Cases in European Marketing Management (MCGRAW HILL/IRWIN SERIES IN MARKETING)

  ISBN 9780256157222 (978-0-256-15722-2)
  Softcover, Richard d Irwin, 1994

  
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• 
  Competing through services: Strategy and implementation : cases and text (European casebook series in management)

  ISBN 9780130971302 (978-0-13-097130-2)
  Softcover, Prentice Hall, 1994

  
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• 
  Customer Capitalism

  ISBN 9781861563071 (978-1-86156-307-1)
  Softcover, Wiley, 2001

  
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  More editions of Customer Capitalism:

  • Customer Capitalism: A New Business Model of Increasing Returns in New Market Spaces: ISBN 9781857882414 (978-1-85788-241-4)
    Hardcover, UNKNO, 1999
  • Customer Capitalism: ISBN 9781861563071 (978-1-86156-307-1)
    Softcover, Wiley, 2001
• 
  The Eleventh Commandment: Transforming to "Own" Customers

  ISBN 9780471958239 (978-0-471-95823-9)
  Hardcover, Wiley, 1996

  
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• 
  From Tin Soldiers to Russian Dolls: Creating Added Value Through Services

  ISBN 9780750618816 (978-0-7506-1881-6)
  Softcover, Butterworth-Heinemann, 1995

  
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  More editions of From Tin Soldiers to Russian Dolls: Creating Added Value Through Services:

  • From Tin Soldiers to Russian Dolls: Creating Added Value Through Services: ISBN 9780750609746 (978-0-7506-0974-6)
    Hardcover, Butterworth-Heinemann, 1993
  • From Tin Soldiers to Russian Dolls: Creating Added Value Through Services: ISBN 9780750618816 (978-0-7506-1881-6)
    Softcover, Butterworth-Heinemann, 1995
• 
  Multi Pack: Corporate Strategy 3/e & Services Marketing European Perspectives 1/e

  ISBN 9780582849884 (978-0-582-84988-4)
  Softcover, Financial Times/ Prentice Hall, 2003

  
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  › Find signed collectible books: 'Multi Pack: Corporate Strategy 3/e & Services Marketing European Perspectives 1/e'
  
• 
  Services Marketing: European Perspectives

  ISBN 9780130959911 (978-0-13-095991-1)
  Softcover, Pearson Higher Education, 1999

  
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• 
  South African marketing strategy: Text & cases

  ISBN 9780702106552 (978-0-7021-0655-2)
  Hardcover, Juta, 1975

  
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