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Richard D Hays
(Hays, Richard D)
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Internal Service Excellence: A Manager's Guide to Building World-Class Internal Service Unit Performance
ISBN 9780965129008 (978-0-9651290-0-8)
Hardcover, Summit Executive Pr, 1996
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International business, an introduction to the world of the multinational firm
by Richard D Hays
ISBN 9780134724720 (978-0-13-472472-0)
Hardcover, Prentice-Hall, 1971
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