Philip Deaver (Deaver, Philip)

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  via
  Be Our Guest : Perfecting the Art of Customer Service
  by Disney Institute Staff, Michael D. Eisner, Philip Deaver
  Hardcover, Disney Press, ISBN 0786853077 (0-7868-5307-7)
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  Making Magic Work: Inspiring Confidence and Motivating Your Staff Toward a Common Goal
  by Philip Deaver
  Hardcover, Hyperion Books, ISBN 0786853069 (0-7868-5306-9)
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  The Power of Five
  by Elizabeth Lenhard, Hyperion Staff, Philip Deaver
  Softcover, Hyperion Press, ISBN 0786852577 (0-7868-5257-7)