Philip Deaver (Deaver, Philip)
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Be Our Guest : Perfecting the Art of Customer Service
by Disney Institute Staff, Michael D. Eisner, Philip Deaver
Hardcover, Disney Press, ISBN 0786853077 (0-7868-5307-7)
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Making Magic Work: Inspiring Confidence and Motivating Your Staff Toward a Common Goal
by Philip Deaver
Hardcover, Hyperion Books, ISBN 0786853069 (0-7868-5306-9)
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The Power of Five
by Elizabeth Lenhard, Hyperion Staff, Philip Deaver
Softcover, Hyperion Press, ISBN 0786852577 (0-7868-5257-7)