Kathy Harper-Shomo (Kathy Harper Shomo / Harper-Shomo, Kathy / Shomo, Kathy Harper)

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  Succeeding With Teams: 101 Tips That Really Work

  ISBN 0943210313 (0-943210-31-3)
  Hardcover, Human Resource Development Pr

  
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  Zapp in Education: How Empowerment Can Improve the Quality of Instruction, and Student and Teacher Satisfaction

  ISBN 0449907961 (0-449-90796-1)
  Softcover, Ballantine Books

  
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  Zapp!: Empowerment in Health Care How to Improve Patient Care, Increase Employee Job Satisfaction, and Lower Health Care Costs

  ISBN 0449908852 (0-449-90885-2)
  Softcover, Fawcett Books

  
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