Joseph Michelli (Michelli, Joseph)

English

• 
  The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-carlton Hotel Company
  by Rhodes, Joseph Michelli
  Hardcover, McGraw-Hill, ISBN 0071548335 (0-07-154833-5)
• 
  via
  The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary
  by Joseph Michelli
  Hardcover, McGraw-Hill, ISBN 0071477845 (0-07-147784-5)
• 
  When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
  by Joseph A. Michelli, John Yokoyama
  Hardcover, Hyperion Books, ISBN 1401300618 (1-4013-0061-8)

German

• Wenn Fische fliegen lernen
  by Joseph Michelli
  Softcover, ISBN 3636010859 (3-636-01085-9)