Joseph Michelli (Michelli, Joseph)

English

• 
  The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
  

  by Joseph Michelli

  ISBN 0071548335 (0-07-154833-5)
  Hardcover, McGraw-Hill Companies, The

  
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• 
  The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary
  

  by Joseph Michelli

  ISBN 0071477845 (0-07-147784-5)
  Hardcover, McGraw-Hill Education

  
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• 
  When Fish Fly: Lessons for Creating a Vital and Energized Workplace - from the World Famous Pike Place Fish Market
  

  by Joseph Michelli , John Yokoyama

  ISBN 1401300618 (1-4013-0061-8)
  Hardcover, Hyperion Press

  
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German

• 
  Wenn Fische fliegen lernen
  

  by Joseph Michelli

  ISBN 3636010859 (3-636-01085-9)
  Softcover

  
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