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Joan Koob Cannie (Cannie, Joan Koob)
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Keeping Customers for Lifeby Joan Koob Cannie , Donals CaplinISBN 0814478123 (0-8144-7812-3)
Softcover, Amacom Books
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- Take Charge: Success Tactics for Business and Lifeby Joan Koob CannieISBN 0138826137 (0-13-882613-7)
Softcover, Prentice-Hall
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- Turning Lost Customers into Gold: ...And the Art of Achieving Zero Defectionsby Joan Koob CannieISBN 0814451101 (0-8144-5110-1)
Hardcover, Amacom Books
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› Find collectible copies of 'Turning Lost Customers into Gold: ...And the Art of Achieving Zero Defections' - The Woman's Guide to Management Success: How to Win Power in the Real Organizational Worldby Joan Koob CannieISBN 0139617639 (0-13-961763-9)
Softcover, Simon & Schuster
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