Jacques Horovitz (Horovitz, Jacques)

used books, rare books and new books

English

• 
  Beyond Traditional Marketing: Innovations in Marketing Practice
  

  by Kamran Kashani, Jean-Pierre Jeannet, Jacques Horovitz , Sean Meehan, Adrian Ryans, Dominique Turpin, John Walsh

  ISBN 9780470011461 (978-0-470-01146-1)
  Softcover, Wiley, 2005

  
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• 
  A Dream With a Deadline: Turning Strategy Into Action
  

  by Jacques Horovitz , Anne-Valerie Ohlsson-Corboz

  ISBN 9780273708681 (978-0-273-70868-1)
  Hardcover, Trans-Atlantic Publications, Inc., 2007

  
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• 
  How to Win Customers: Using Customer Service for a Competitive Edge
  

  by Jacques Horovitz

  ISBN 9780273032885 (978-0-273-03288-5)
  Softcover, Financial Times Management

  
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• 
  Seven Secrets of Service Strategy
  

  by Jacques Horovitz

  ISBN 9780273635772 (978-0-273-63577-2)
  Hardcover, Ft Pr, 2000

  
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• 
  Top Management Control in Europe
  

  by Jacques Horovitz

  ISBN 9780312809089 (978-0-312-80908-9)
  Hardcover, St. Martin's Press, 1980

  
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• 
  Top Management Control in Europe
  

  by Jacques Horovitz

  ISBN 9780333268285 (978-0-333-26828-5)
  Hardcover, Palgrave Macmillan, 1980

  
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• 
  Total Customer Satisfaction: A Strategic Approach (Financial Times Series)
  

  by Jacques Horovitz And M Jurgens

  ISBN 9780273034476 (978-0-273-03447-6)
  Softcover, Pitman, 1992

  
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• 
  Total Customer Satisfaction: Putting the World's Best Programs to Work (Financial Times)
  

  by Jacques Horovitz , Michele Jurgens Panak

  ISBN 9780786301089 (978-0-7863-0108-9)
  Hardcover, Irwin Professional Pub, 1994

  
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• 
  Winning Ways: Achieving Zero-Defect Service
  

  by Jacques Horovitz

  ISBN 9780915299782 (978-0-915299-78-2)
  Hardcover, Productivity Pr, 1990

  
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French

• 
  L’entreprise humaniste. Le management par les valeurs (Actu'Web) (French Edition)
  

  by Jacques Horovitz

  ISBN 9782729877361 (978-2-7298-7736-1)
  Softcover, ELLIPSES, 2013

  
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German

• 
  Die sieben Geheimnisse erfolgreicher Service-Strategien.
  

  by Jacques Horovitz

  ISBN 9783827270191 (978-3-8272-7019-1)
  Hardcover, Financial Times Prent./D, 2000

  
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