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Harris Kern
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Building the New Enterprise: People, Processes, and Technologyby Randy Johnson, Harris Kern , Mark Cappel, Stuart D. Galup, Dennis HorganISBN 0130796719 (0-13-079671-9)
Softcover, Prentice Hall
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Building Professional Services: The Sirens' Songby Harris Kern , Thomas E. Lah, Mitch Peterson, Steve O'ConnorISBN 0130353892 (0-13-035389-2)
Hardcover, Prentice Hall
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It Assessmentby Harris KernISBN 0130659088 (0-13-065908-8)
Hardcover, Pearson Education, Limited
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IT Organization : Building a Worldclass Infrastructureby Harris Kern , Stuart Galup, Guy NemiroISBN 0130222984 (0-13-022298-4)
Softcover, Prentice Hall PTR
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It Problem Managementby Harris Kern , Stuart Galup, Guy NemiroISBN 013030770X (0-13-030770-X)
Hardcover, Prentice Hall
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IT Production Servicesby Harris Kern , Stuart Galup, Guy NemiroISBN 0130659002 (0-13-065900-2)
Hardcover, Prentice Hall
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› Find signed collectible books: 'IT Production Services'Book summary:"...describes in practical terms one of the most important functions of an IT infrastructure: that of deploying a well-designed development system into a well-running production system."
--Kenneth Moskowitz, CIO, Thomson Financial
"The Production Acceptance assessment worksheets are extremely valuable in evaluating the quality of an IT infrastructure..."
--Brian Shield, EVP, CIO, The Weather Channel
"The Ten Commandments for establishing an ideal IT environment. Should be followed religiously."
-- Joe Feiu, VP, NeoDimensions
"...presents the critical technical aspects of world-class infrastructure in a very business-like manner."
-- Mark Egan, CIO, Symantec Corporation
"Hundreds of books describe how to design and develop world-class applications, but few ever describe how to successfully deploy these systems. Until now."
-- Rachel Pong, COO, Exonomy Limited, A subsidiary of Standard Chartered Bank
"...clearly addresses how to effectively deploy and support world-class applications."
--Bill Parker, CIO, Agway
The best enterprise IT organizations have discovered the secret to high-performance infrastructure management: build a true Production Services function and realistic Production Acceptance processes. By doing so, they've achieved outstanding reliability, availability, and serviceability... transforming themselves from overpriced support centers into world-class service providers.
IT Production Services shows you how to do it, too. Drawing on data compiled from 200+ enterprise IT assessments, it's your start-to-finish guide for effective IT infrastructure management in business-critical environments.- Presents "Ten Commandments" for designing cost-effective, efficient IT organizations
- Covers all three key ingredients: people, processes, and technology
- Shows why transitioning systems straight from development to operations is a recipe for failure
- Includes case studies from the authors experience consulting with Fortune 500 and Global 2000 companies
- Answers today's most frequently asked questions about managing IT infrastructure
- Shows how to infuse accountability throughout your IT organization
Endorsed by CIOs and senior executives at Symantec, Thomson Financial, The Weather Channel, Agway, and many other leading firms
Whether you're a CxO, IT director, manager, or architect, IT Production Services will help you optimize your IT organization -- hands-on. [via]More editions of IT Production Services:
IT Professional Bundle : Ideal for those Responsible for Creating and Managing IT Infrastructuresby Harris Kern , Jane Carbone, Thomas DiPasquale, Robert Matthews, Mayra MunizISBN 0131865579 (0-13-186557-9)
Hardcover, Pearson Education, Limited
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IT Staff Mentoringby Marc LeShay, Harris KernISBN 013035208X (0-13-035208-X)
Softcover, Pearson Education, Limited
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It Systems Managementby Harris Kern , Rich SchiesserISBN 013087678X (0-13-087678-X)
Hardcover, Prentice Hall
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Managing the New Enterprise: The Proof, Not the Hypeby William Kennedy, Randy Johnson, Michael Hawkins, Harris Kern , Andrew LawISBN 0132311844 (0-13-231184-4)
Hardcover, Prentice Hall
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Managing It As an Investment: Partnering for Successby Harris Kern , Kenneth MoskowitzISBN 013009627X (0-13-009627-X)
Hardcover, Prentice Hall
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Online Bundle Of Cio Booksby Ken Moskowitz, Harris Kern , Kevin Lane Keller, Dean LaneISBN 0131865587 (0-13-186558-7)
Softcover, Prentice Hall
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› Find signed collectible books: 'Online Bundle Of Cio Books'Book summary:Perfect for leaders in IT vision and strategy, this bundle features these titles: CIO Wisdom: Best Practices from Silicon Valley and Managing IT as an Investment: Partnering for Success. [via]
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Rightsizing the New Enterprise: The Proof, Not the Hypeby Randy Johnson, Harris KernISBN 0131321846 (0-13-132184-6)
Softcover, Prentice Hall
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