H. David Shuster (Shuster, H. David)

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  Teaming for Quality Improvement: A Process for Innovation and Consensus
  by H. David Shuster
  Hardcover, Prentice Hall, ISBN 0138967393 (0-13-896739-3)
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  Teaming for Quality: The Right Way for the Right Reasons
  by H. David Shuster
  Softcover, Project Management Inst, ISBN 188041063X (1-880410-63-X)