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Donald Caplin
(Caplin, Donald)
Keeping Customers for Life
by Joan Koob Cannie, Donals Caplin
Softcover, Amacom Books
, ISBN 0814478123 (0-8144-7812-3)
More editions of Keeping Customers for Life:
Keeping Customers for Life:
Hardcover, American Management Association, ISBN 0814450083 (0-8144-5008-3)
Donald Caplin
at LibraryThing
coauthors & alternates:
Joan Koob Cannie
Donals Caplin
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